All reviews

Rating Breakdown

  • 5
    93% (2,661 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,864)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 22, 2022

Sherwin was super helpful and resolved my issue very quickly. I was also first in queue, which was great

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

Thank you, Sherwin for the help! You were so nice to work with and I couldn't believe how quickly you resolved the issue.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

Thank you Ben. With your help, I have no problem using this app and the customer service is just awsome.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

Rom has helped me a few times now and has been extremely resourceful. As a new user, I was confused early on by order of processes but with the help of Rom I have all issues sorted out.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

I have several interactions with the support team. They were very help, knowledgeable, responsive and quick about fixing the issues.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2023

J’ai reçu un excellent service de la part de TROY de OneSaaS pour QuickBooks. Il m’a aider à résoudre des erreurs de synchronisation. Vraiment super

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

Needed an issue sorting regarding integrating my quickbooks and shopify account and Ben sorted it out straight away.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

Ronnie and Sherwin in customer support is amazing!! Amazing live chat! Really helped with all of my queries and lots of patience

Using app

About 16 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Sherwin was a great help with our invoice syncing issue. Many thanks! I will definitely call on them again if I'm in need of help! He was very knowledgeable and resourseful!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Makes my life so much easier, and when I need some help support is always happy to help and sync things for me - Karol was especially helpful!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Karol from customer service solved multiple sync issues within a short amount of time and with good communication. great product will continue to recommend it to all shopify sellers.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Rom was very helpful helping me understand the ins and out of the integration. The application works as advertised and set up is a breeze.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

I had some problems connecting my shopify to my QBO and Paul from customer services was quick and very helpful !! The chat customer service is awesome, quick and effective!! An other day I still had some problems with the synchronization and Dean was super helpful and quick!! Thanks!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

This app is great, really easy to setup and get going, and even better once you get the hang of it and really learn what makes it tick. David from the support team has been amazing recently, has really helped me fine-tune my sync so that I dont have to worry.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Customer service is exceptional: Rom helped me through initial set-up and was very helpful and pro-active in his service.

Store

North45

Using app

4 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 13, 2022

Had the pleasure to speak with Rom on two occasions. He was very patient and was able to concisely guide me through the process of setting up my account. Much appreciate!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

I was having trouble connecting and syncing quickbooks and shopify. The customer service from Lori was exceptional and she was very helpful throughout the process of getting everything synced and working correctly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

Today I got to experience the online chat and let me tell you- this was unexpected. Sherwin was amazing and super helpful in every way possible. Instantly found the issue and made sure each decision and change was explained properly and brought it down to regular people lingo. If there were more stars I would give more. Wish I did this earlier! Thanks so much for the help!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2022

So far my experience was really good! I am helped by Ben throughout the whole integration process. He is patient, he explains things clearly, showed very good knowledge/understanding of the two systems (QBO & Shopify), and also good understanding of the accounting side of things, which was impressive. Very satisfied with my experience so far!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Ronnie was super helpful!...................................................................................... ROM was also super helpful!

Using app

Over 3 years

Total reviews

1

Average rating

5.0