QuickBooks Online

Bon service lorsque certain bogue arrive, généralement réglé en 24h

Ronnie walked me through every single time in the settings. Have never experience this level of support before.

Awesome customer service...!!! Excellent work from Troy (OneSaas), Karol (OneSaas), Marck (OneSaas), Ronnie (OneSaas) and Sherwin (OneSaas). They really went beyond expectations, but above all... they worked as a team. It shows great company culture that reflects on customer experience.

My integration setup was seamless and easy thanks to Karol's support.

The customer support David offered was excellent!

Very good and fast Customer Service. Karol was very very helpful and always doing everything possible to solve our problems.

Ben was very helpful

Good app - but really the strength is in the customer support. It is separate to Shopify and Quickbooks - they are great... especially Ben who has been who has been patient, polite, knowledgable and saved me hours and hours of wasted work!!!

I really happy with your assistance Lori

I had a couple of issues with integration and Dean was super helpful and very quick to resolve the issues. Also I wanted to get something done that wasnt usually on the menu and it was no problem - he went out of his way to be helpful and accomodating.

We had an integration error which was quickly resolved by our support tech Ben. Ben was very helpful in identifying and correcting the error and super nice throughout the process. Super helpful and recommend the product and support (specifically Ben)!

Excellent support from Rom. Took time to look into my issue and recommended an improved way of processing orders through. Thanks for your help!

Sherwin assisted in getting our new invoices synced to QBO. He knew exactly how to pinpoint the issue and just took a few minutes to explain, sync, and resolve. Thank you Sherwin!

On October 23, 2023, we got very a quick reply and great service for fixing the incorrect settings from Sherwin. Very helpful. Thank you. On November 25, 2024, Lori helped us with Shopify Connector and she guided us throughout the whole process. We have had many changes and deficiencies in the past year and with her help, we literally eliminated all the deficiencies and we are now running 100% again. Thank you so much, Lori!

The app works but the timeout errors are a consistent problem. The customer service and support is very good. They can help you with issues SHERWIN is a good help

Paul has been absolutely amazing today. I won't lie I'm not IT minded and felt totally useless, trying to sync my shopify to my quickbook. Paul was patient and kind with me, taking me through everything step by step. I honestly could not have done it with out him. He's been a tremendous help. Thank you so much Paul

Great app, excellent service by Rom, who helped me get setup!

It can be a bit complicated to configure, but the support team is amazing. Tom and David helped me step by step in configuring the connector. Once it's configured, it works like magic !

I have dealt with Sherwin many times as I've incurred syncing errors and Sherwin responds instantly, is kind and courteous and resolves my issues in minutes. That kind of support is really hard to come by these days and makes a huge difference in running my business. Support is really, really important and is outstanding.

ROM was fantastic Quick and helped me get set up Great Integration