All reviews

Rating Breakdown

  • 5
    93% (2,662 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,865)
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4 / 5 Share

Feb. 16, 2023

Spoke with Sherwin and they fixed my issue quickly and kindly. Thank you! The chat help exceeded my expectations.

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 16, 2023

Sherwin was able to fix my sync problem in under 10 minutes! Will save me a lot of time in the future!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

I can't express how thankful I am for the customer service here. Sherwin helped me wit everything I needed and some more. Sherwin is amazing. Nowadays were customer service lacks from many businesses, it is so important to get help and kindness at the same time. Very thankful for Sherwin. Customer Service is A1!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 14, 2023

Great app and support. Ben was able to help us with some syncing questions and cleared up some errors we had.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

Clarisse help me with my integration sync problems. She was very a good help ! Thank you so much! .

Store

Oycee

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Feb. 10, 2023

Sherwin was awesome - quick and cooperative. I never felt stupid asking questions and he was able to provide working answers. Best 2 hour chat that produced results that will increase productivity. Now to tackle a years worth of entries. Thanks SOOOO MUCH

Using app

About 4 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 10, 2023

Sherwin fixed my syncing issue in minutes. Very quick and responsive. Would recommend app and customer support

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

Ronnie from the support team was very helpful in resolving my issue with syncing between shopify and QB

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2023

Had another marathon session with Sherwin, he took the time to help with the configuration necessary get things working properly.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

Just wanna give Ben a shout out for helping today with some synching errors. He was able to help in a flash . there support via chat is awesome ... and maybe every faster than a phone. Thank Ben and Team. Always a pleasure. Best Val.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

Support excellent de Sherwin au moment de ma connexion. Il m'a bien guidé et vérifié que ma synchronisation avait bien fonctionné.

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

I found David to be very helpful and knowledgable - lovely guy, he helped me resolve ioss tax sync issues.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Jebran was very helpful on my support issue this morning - he showed me how to resolve the mapping issue and dealt with my other queries in a timely and professional manner.

Using app

Over 3 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

Support tres efficace du connecteur. Utilisation simple meme si l'on de connait pas la comptabilié. Malheureusement QB disparait de France en 2024.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

Had some issues trying to get Shopify and QBO to play nicely but Paul was amazing and lead me through the right steps. Super quick and professional!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

The app works well...it was a bit confusing getting everything mapped properly at first, but the support is great and now it saves us tons of time each month. My support rep Paul is amazing and really helpful. He solved all my problems.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Ben was super helpful in sorting out my syncing issue and getting things all figured out. He was very patient and answered all of my questions!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Super helpful support (Rom) getting things set up & massively simplified my workflows for both shopify and amazon

Store

Sgurr

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

My experience with Paul was excellent! I was having an issue with not seeing many transactions pulled into my QBO and Paul quickly and accurately assessed my issue and advised me to enable 'unfulfilled sales' in mapping. He was very efficient and professional and helped me greatly. Now, I have more confidence in this app thanks to great support!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

The Onesaas QBO product is the easiest way to connect and sync your data between Shopify and QBO. I encountered some issues with syncing data and the support team assisted me with it right away. I worked with Clarisse and am very impressed with her knowledge, professionalism, and attention to detail. Clarisse completely understood the situation that our business encountered and quickly took steps to help us resolve it. She addressed all my questions in a thorough and friendly manner. I felt she went above and beyond in providing a detailed solution and did it so with excellent customer service. Thank you very much for your help.

Using app

12 months

Total reviews

3

Average rating

5.0