QuickBooks Online

We had an integration error which was quickly resolved by our support tech Ben. Ben was very helpful in identifying and correcting the error and super nice throughout the process. Super helpful and recommend the product and support (specifically Ben)!

Sherwin assisted in getting our new invoices synced to QBO. He knew exactly how to pinpoint the issue and just took a few minutes to explain, sync, and resolve. Thank you Sherwin!

On October 23, 2023, we got very a quick reply and great service for fixing the incorrect settings from Sherwin. Very helpful. Thank you. On November 25, 2024, Lori helped us with Shopify Connector and she guided us throughout the whole process. We have had many changes and deficiencies in the past year and with her help, we literally eliminated all the deficiencies and we are now running 100% again. Thank you so much, Lori!

The app works but the timeout errors are a consistent problem. The customer service and support is very good. They can help you with issues SHERWIN is a good help

Paul has been absolutely amazing today. I won't lie I'm not IT minded and felt totally useless, trying to sync my shopify to my quickbook. Paul was patient and kind with me, taking me through everything step by step. I honestly could not have done it with out him. He's been a tremendous help. Thank you so much Paul

Great app, excellent service by Rom, who helped me get setup!

It can be a bit complicated to configure, but the support team is amazing. Tom and David helped me step by step in configuring the connector. Once it's configured, it works like magic !

I have dealt with Sherwin many times as I've incurred syncing errors and Sherwin responds instantly, is kind and courteous and resolves my issues in minutes. That kind of support is really hard to come by these days and makes a huge difference in running my business. Support is really, really important and is outstanding.

ROM was fantastic Quick and helped me get set up Great Integration

We had an issue with or sales from shopify pulling through to Quickbooks and after a couple of failed attempts i finally was connected to Ben who knew exactly what the issue was and resolved straight away he's been an absolute godsend. I just want to say thank you so so much

David and Lori were super helpful! Works great

Ben is a fantastic person to help my data transfer from Shopify to Quick online.

Amazing customer service. I had to use live chat help and BEN was there immediately and solved my issue so quickly. I was so happy.

Thank you for the great experience Sherwin!

We had an issue with syncing between shopify plus and qbo. I chatted with David who was really helpful and very patient with me. All sorted within a few minutes and all the syncing errors fixed and corrected for future transaction.

Très bon service pour toute l'aide donc j'ai eu besoin. Réponse rapide et précise. Merci à Sherwin.

David was great. Very thorough. Thanks!

David was a gem helping me make sure my integration was seamless and that Quickbooks would have all relevant data to help with tax time. Fantastic support!

Rom was very helpful and fixed my errors promptly, great service. This is the second time Rom has helped me with my problems always helpful and patient. He has sorted out my syncing with quickbooks online Shopify, mostly of these are my mistakes setting up the app in the first place.

Ronnie was a life saver! Just helped me seamlessly set up my first Shopify integration into QBO and it was so easy! I literally just had to answer a few guided questions regarding account mapping and he handled all the rest! I was super stressed about trusting myself to set this up without making a mess and Ronnie easily just handled it! 10 out of 10 -- five stars is not enough! Oct 19-2023: Logged on today after received a notification that there was an issue with the sync. As soon as I logged on Sherwin was there to assist with correcting the tax codes that were giving me grief. Sherwin was very knowledgeable and was able to answer questions and provide additional information to help me from a making what would have been a really mess -- changing the import style to deposit/ payout instead of order! Thanks Sherwin!!