All reviews

Rating Breakdown

  • 5
    92% (2,746 ratings)
  • 4
    6% (180 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (40 ratings)

Reviews with Text

  • 100% (2,988)
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5 / 5 Share

May 30, 2023

Great support from Rom, much appreciated! He helped me link my shopify account to quickbooks fast & easy.

Using app

About 12 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

May 30, 2023

The "Shopify Connector by Intuit" app is truly fantastic! Not only does it seamlessly integrate my Shopify store with Quickbooks, but the customer support provided by Karol is outstanding. Whenever I had a question or encountered an issue, Karol was there to assist me promptly and effectively.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

Big shoutout to Ronnie for his profound knowledge that enabled him to navigate the intricacies of the integration process effortlessly. He ensured all the data and transactions between Shopify and Quickbooks were synchronized accurately. Thank you again. Love Quickbooks for saving me valuable time and effort.

Using app

6 days

Total reviews

9

Average rating

4.9

5 / 5 Share

May 24, 2023

I was able to connect Shopify with QuickBooks Online without any issues. Once connected I had quite a few errors with syncing sales, tracking inventory and payouts. I used the chat box on OneSass to contact support. Ben was our agent and knew exactly what to do. He walked me through step by step and we were able to fix all the errors very quickly. I am not tech savvy but his instructions were clear and easy to understand. I always dread having to contact support but I was thrilled with Ben's help.

Store

Talii

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2023

Fantastic customer support! I received very timely and helpful assistance from David as I integrated my store with QB Online!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2023

Wow !!!! this is CUSTOMER service. I have so many questions to understand well the QBO connector and Ben at customer service answered at every questions. He knew exactly my problem was and was a really good help for me and our customer to reach the accounting goal we want with the connection beetween QBO and Shopify. I really recommand their customer service. Thank a lot Ben you really help us. LEONARD WEB AGENCY

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 19, 2023

David did an awesome job helping me out with a syncing issue. It's great knowing that every time such an issue comes up I can have it resolved quickly and easily with the help of the QuickBooks customer service folk. Much appreciated!

Using app

About 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

May 18, 2023

Sherwin did a great job helping me with my questions and options! Appreciate all the help and assistance!

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

May 18, 2023

Firstly, Paul is a saviour. He really, really went out of his way to help me. He worked with me on livechat for the guts of 2 full days until my issues were fixed.. I would complain about the app but why things go wrong with software is way over my head so i wont comment. It works until it doesn't. And when it doesn't, if you have the likes of Paul helping you every step of the way then you're on to a winner. Thanks again.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

June 20, 2023

Karol was excellent tonight! Fixed a account - import issue very quickly. This is a great reliable app. They continue to offer outstanding support. Quick and easy to fix the little things. Thanks Ben. Great Job!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2023

Sherwin really knows what he is doing, he solved my problems and did it in record time. He really came through for my company. Will definitely be messaging them if i run into any more problems, hopefully i get Sherwin again cuz that was awesome.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2023

Ben was extremely patient with my setup. Super helpful and answered all the questions I had. It's incredibly important to have someone responsive and knowledgeable on the other end of a chat! I appreciate the service, it was a great first experience.

Store

Barkus

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

SHERWIN was very helpful, quick, and polite. I was satisfied with her service. Thank you very much!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2023

Sherwin was amazing and super helpful. Made a fix to our account within minutes! Fingers crossed for you that you have the same experience as myself.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

Super helpful with their support Karol, take about 10 mins to resolve the sync issue regarding to the create new product from Shopify and sync it to quickbooks.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

4 / 5 Share

May 16, 2023

Thanks for Rom sorting sync issue, love this App there are only two things that can improve: 1. Often Sales do not sync to Quickbooks from Shopify because "someone was editing in Quickbooks" as reason 2. Sometimes if there was a change in SKU code after linking, you can not sync but I just contact customer support and they resolve. Will be good to have the option to re-link products myself this way I can do this on a monthly basis.

Using app

10 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 23, 2023

I received an e-mail saying something was wrong with my connection. I logged in and noticed quite a few transactions hadn't synced, despite being paid. I jumped on chat and within just a few minutes Karol sorted the whole thing out!

Using app

7 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 20, 2025

Jiji was great in helping me fix sync errors. Made a process that would have made my head spin very easy. Thank you!

Using app

Over 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

May 12, 2023

im new user on Quickbooks, Paul on the support was so much helpful and know what really each user needs i appreciate his help and his guide steps thank you so much Paul ......

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2023

Great app to work with to handle my hustle in managing my account as i need to focus on strategies rather than spending time on managing accounts. so QB had reduce that work load and gave my extra hours. I had some issue in integration, and this was not a problem as Rom was there, a super intelligent and supportive who handle my issue and guide my properly and also had helped my more which i asked for as its saves my hours in coming integration problem. Thank you Rom

Using app

About 2 hours

Total reviews

1

Average rating

5.0