Rebuy Personalization Engine
Rebuy Personalization Engine
Rating
4.9
feedback
724
chart
#379
All reviews
Rating Breakdown
Review RSS Feed
Nov. 6, 2023
Moe who i dealt with in regards to setting up our Cart, was amazing, sorted all our customisations straight away, within 15 minutes of our chat we had our cart on a basic level look how we needed it to launch on our site! Great Support
That's fantastic to hear about your experience with Moe! We're thrilled that he could swiftly address your customizations and get your cart set up just the way you wanted it. If you ever need more help or have further questions, feel free to reach out. We're here to support you! 😊🛠️🚀
Nov. 5, 2023
Top notch support and easy to use tool. We're already seeing the ROI!
Glad to hear our support is hitting the mark for you! It's awesome that you find our tool easy to use, and even better that you're seeing a return on investment already. If you ever need more assistance or have questions, we're here for you! 😊🌟💼
Nov. 2, 2023
This is an excellent app that enhances upsell functionality in the cart, during checkout, and post-purchase. The customer service is outstanding. I've posed some unique and unusual questions, and they've responded promptly. Today, they provided custom code for a specific need of mine. Highly recommended.
Thanks for your positive feedback! We're thrilled our app's upsell features are working for you, and we're always here to assist with any questions or unique needs you have. Feel free to reach out anytime.
Nov. 2, 2023
Amazing app with some of the best customer service I've ever experienced. Rebuy rocks!
Thank you for the fantastic feedback! We're thrilled to hear you're loving our app and finding our customer service top-notch. If you ever need more assistance or have questions, don't hesitate to reach out. Rebuy rocks because of customers like you! 😊
Nov. 2, 2023
Rebuy team has been super helpful in helping solve a problem, thank you!
We're glad we could help solve your problem. If you ever need assistance again or have any questions, don't hesitate to reach out. We're here for you! 😊🛠️👍
Nov. 2, 2023
Great, fast and very helpfful customer support:) Solved all of my problems in a hour.
Glad to hear you had a positive experience with our customer support! We aim to be fast and helpful. If you ever run into more issues or have questions, don't hesitate to reach out. We're here to assist! 😊🚀👍
Nov. 1, 2023
Rebuy was easy to setup with the help of their amazing team! So far it's working great for our store.
That's awesome to hear! We're delighted that setting up Rebuy was a breeze with the help of our team. If you have any more feedback or need assistance in the future, feel free to reach out. We're here to make sure it continues to work great for your store!
Oct. 31, 2023
Great app! Increased our AOV and conversion rates. Their customer support Max Trummer is amazing, helping us to get everything set up and maximize the value we are getting from it. It’s silly not to have rebuy on your store.
So glad to hear you're finding value in Rebuy! We're really happy to hear Max Trummer could assist you so effectively. Thanks for the kind words! If you ever need more help or have questions, don't hesitate to get in touch. We're here to support you all the way!
Oct. 31, 2023
Love Rebuy! Gives our customers a better experience, drives more revenue, and we have the best rep in Max. Definitely a staple in our stack.
We're so excited to hear you're loving Rebuy and seeing it boost your business! Making sure your customers have a great experience and increasing your revenue are top goals for us too. We're really happy Max has been a great help. If you ever need more assistance or have questions, just give us a shout. We've got your back! 😊
Oct. 31, 2023
SOCCO78.com installed Rebuy a couple of months ago based on recommendations from others in the industry. We have found it to be an incredible asset to better merchandise our site while also increasing cart value and overall revenue. Support has been fantastic with Rich Matukaitis, who is a genuine A+ problem solver. Not only is he super fast with configuration solutions, his recommendations for increasing ecom KPIs are spot on. Adding Rebuy at the cost structure is a no-brainer.
We're so glad to hear that Rebuy is helping increase revenue. Thanks a ton for your kind words about Rich Matukaitis – he's a superstar on our team! If you ever need more help or have questions, just give us a shout. We're here to help you succeed in your e-commerce journey! 😊🛍️🚀
Oct. 28, 2023
Tom from Customer Service was awesome. Fixed our issue within 24 hours. Best customer service in the industry.
That's fantastic to hear! We're ecstatic to hear that Tom could assist you promptly and efficiently. We aim to provide the best customer service, and we're glad to know we hit the mark for you. If you ever need more help or have further questions, feel free to reach out. Thanks for your kind words! 😊🌟👏
Dec. 6, 2023
Support went the extra mile for us to set it up for our store. A Alamdy did a great job. Keaton is a fantastic rep and helped us set up post purchase experience. Thank you for the great team.
That's wonderful to hear! We're thrilled that Aiman could go the extra mile to help you! If you have any more questions or need further assistance, don't hesitate to reach out. Thanks for your kind words and for choosing us! 😊🛠️👍
Oct. 27, 2023
Rebuy's customer experience is truly exceptional. Their Customer Service and Customer Success Management team is remarkably prompt and efficient, consistently resolving issues and providing a seamless experience. Working with Rebuy has been a pleasure, and I highly recommend them for their top-notch customer support. Special s/o to Tom, Cody and Issac, Suki and Diana - they have been incredibly helpful to us!
We're incredibly grateful for your kind words! It's fantastic to hear that our Customer Service and Customer Success Management teams, especially Tom, Cody, Issac, Suki, and Diana, have provided you with exceptional support. We're here to make your experience seamless, and we appreciate your recommendation. If you ever need more assistance, don't hesitate to reach out. Thanks for choosing Rebuy! 😊🌟🚀
Oct. 27, 2023
Very powerfull app and great support ! helping on any issue or request
Thanks a lot for your kind words! We're thrilled to hear you find our app powerful and our support great. If you ever run into more issues or have requests, just let us know. We're here to help! 😊🚀👍
Oct. 25, 2023
Rebuy's support service has been incredible so far. Really appreciate how much information each interaction has provided. A special thanks to Janet Gomez and Vinson who have gone above and beyond to help me with installation advice.
We're delighted to hear about your fantastic experience with our support team! Janet and Vinson are absolutely amazing, and we're so happy that they could assist you effectively. If you ever need more help or have questions, don't hesitate to reach out. We're here to support you all the way! 😊🌟🚀
Oct. 23, 2023
We love Rebuy & the support staff have been top notch. Thank you Aaron & Tom specifically!
We're thrilled to have your love and support! Aaron and Tom are indeed awesome, and we're delighted they could assist you. If you ever need more help or have questions, don't hesitate to reach out. Here's to more successful moments with Rebuy! 😊🎉🚀
Oct. 20, 2023
Very good customer service and has helped with increasing our sales.
Thanks a bunch for your kind words! We're glad to hear our customer service has been helpful, and it's fantastic to know it's making a positive impact on your sales. If you ever need more assistance or have questions, feel free to reach out. Good luck with Q4 sales! 😊🛍️🚀
Oct. 17, 2023
Our collaboration with Re-Buy has been an outstanding 5-star experience thus far. Max Trummer, our dedicated Re-Buy Success Manager, is nothing short of a company treasure. His responsiveness, unwavering assistance, exceptional patience, and availability to address inquiries in our timezone, despite being in different hemispheres, have significantly contributed to our positive experience. The onboarding process, guided by Emelia, was exceptionally smooth and hassle-free. While it's still early days for us with the app, initial performance indicators are extremely promising. The sheer versatility in configuring widgets for our business needs is a standout feature, and Max's knack for offering valuable suggestions and assisting us in making necessary adjustments has been invaluable.Working with Re-Buy, particularly with Max at the helm, has proven to be a great experience that I can confidently recommend.
We're genuinely touched by your glowing feedback! Max Trummer and Emelia are indeed rockstars, and we're thrilled they could make your experience so positive. We're delighted to see promising initial results for your business. If you ever need more suggestions or have questions, we're just a message away. Here's to more successful collaborations ahead! 🌟😊🚀
Oct. 17, 2023
Rich is a blackbelt at Rebuy. Not only that but he totally understood our business and how we could optimize for our needs and customers. How good is that? How valuable is that! Just incredible.
We think Rich is pretty amazing too! We're thrilled he could tailor Rebuy to fit your business needs seamlessly. If you ever need more insights or have questions, don't hesitate to reach out. We're here to support you all the way! 😊🥋✨