All reviews

Rating Breakdown

  • 5
    94% (748 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (13 ratings)

Reviews with Text

  • 98% (770)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 28, 2024

Rebuy is a valuable tool for boosting sales with a dedicated Success Manager available for communication and sales support.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Rebuy is making a significant impact on your sales and that our Success Manager has been able to provide you with the support you need. We promise to keep up the good work and help your business continue to thrive! 🌟

5 / 5 Share

July 19, 2024

Rebuy is fantastic!! Our account manager is first class. Katie Cooper is the Rebuy GOAT and is great at making suggestions to improve our business. We're so excited to be working with Rebuy.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the fantastic feedback! πŸŽ‰ We're thrilled to hear about your smooth implementation experience and especially happy that Suki could make such a positive impact. Being called the "Rebuy Goat" is quite the compliment, and we'll be sure to pass your praises along. Your excitement is contagious, and we're just as excited to be working with you. Here's to a successful partnership with Rebuy! πŸš€πŸŒŸ

5 / 5 Share

March 27, 2024

Here is my advice: Stop looking at other options and sign up for Rebuy now! This is one of the most intuitive, effective, and all encompassing plugins available on Shopify. I'm a busy guy so I opted for the Rebuy team do my install which was an INCREDIBLE experience. For the value they offer, it is super reasonably priced. Not to mention their team is fricken awesome. I worked with Aiman on my pre-launch/launch and Dante walked me through how to set up my data sources. Both of these guys went above and beyond and you can tell they genuinely care about their customers. On to the best part, I keep seeing orders come in with Rebuy add ons. If you're looking to generate more conversions, higher AOV, and elevating every aspect of the customer journey, Rebuy is the way to go.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Your enthusiastic endorsement has truly brightened our day! 🌞 We're thrilled that you've found Rebuy to be intuitive, effective, and comprehensive for your needs on Shopify. Hearing about your incredible experience with our team, especially Aiman and Dante, just confirms we're on the right path. It's heartening to know you're seeing tangible results with Rebuy add-ons. We deeply appreciate your advice to others and are excited to continue being a part of your journey to higher conversions and an elevated customer experience. Thank you for choosing Rebuy! πŸš€βœ¨

5 / 5 Share

March 27, 2024

We're technically still in trial but the results speak for themselves. We might submit a followup review after some more time. So far, we're all pleased with the performance, the service and all the support.

Using app

27 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to share your initial thoughts during the trial period! It's wonderful to hear that you're already seeing promising results with our service and support. Your satisfaction is our top priority, and we're eager to continue proving our value to you. We look forward to your follow-up review and to serving you even more successfully in the time to come. Here's to a fruitful partnership ahead! πŸŒ±πŸš€

5 / 5 Share

March 27, 2024

So far so good with installing the rebuy app.. We're seeing some early signs thats its working and doing what we hoped it would. Big shout out to Suki who helped us Onboard and continued to help with some teething problems! Great asset to the rebuy team!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

It's fantastic to hear that your experience with the Rebuy app is off to a great start! 🌟 We're all about making sure it works wonders for you. A massive thank you for highlighting Suki's efforts; she indeed is a stellar asset to our team, and your acknowledgment means a lot to us. We're here to support you through any ups and downs, ensuring your journey with us continues to be successful. Thanks for the shoutout! πŸš€

5 / 5 Share

March 26, 2024

Big thumbs up and 5 stars to Rebuy! It has truly boosted our sales. At the start, I was skeptical about the return on investment, but the outcomes have undeniably demonstrated its worth, and now I'm fully convinced. I really want to thank Max Trummer for making everything so clear and easy to understand, always being there to answer my questions. His suggestions for growing sales have been outstanding. His advice and follow-through are outstanding. If I were in charge, I'd reward him with a paid vacation to Hawaii – he's that impressive!

Using app

8 months

Total reviews

11

Average rating

4.5

Developer Reply

Wow, your review has truly made our day! 🌟 Big thanks for the thumbs up and the 5 stars. It's fantastic to hear how Rebuy has made a significant difference for your sales. And what can we say about Max? Your praise speaks volumes, and we'll make sure he gets the recognition he deserves (Hawaii sounds like a great idea πŸ˜‰). We're so grateful for your trust in us and thrilled to have you fully on board. Here's to even more success together! πŸš€

5 / 5 Share

March 26, 2024

Rebuy has empowered our small team to quickly implement website changes that would have otherwise demanded extensive development and project management efforts. They have truly streamlined the process of providing a personalize shopping experience. Rebuy’s features have made a huge impact in our efforts to increase AOV. The setup process was straightforward, and they provide documentation and support for implementing all of their different widgets. Ali has been an amazing resource, consistently offering support and insights as we refine and enhance our widgets. She’s always quick to respond to the manyyy questions I ask. After seeing the significant impact of the platform, we chose to collaborate with Aaron and Jeff on the development of additional widgets! They are excellent communicators who offer recommendations and support throughout the entire process. They did an amazing job bringing our designs to life. Finding a user-friendly bundle experience that automatically adjusts to hide sold-out items/variants has been a long-time search, and Rebuy made it easy. I cannot recommend Rebuy enough! Their team has consistently exceeded my expectations; they go above and beyond.

Using app

8 months

Total reviews

10

Average rating

4.6

Developer Reply

We're over the moon to hear how Rebuy has empowered your team and streamlined your website's personalization! 🌟 Huge kudos to Ali, Aaron, and Jeff for being your rockstars in this journey. Your kind words are truly motivating for us. It's feedback like yours that fuels our commitment to not just meet, but exceed expectations. We're thrilled to be part of your success story and can't wait to keep pushing the boundaries together. Thank you for your trust and recommendation! πŸš€

5 / 5 Share

March 22, 2024

Rebuy has been an incredible partner by helping us customize the consumer purchase journey and adding impactful revenue with every order. Our account manager Janet is amazing -- always willing to help us test a new feature/strategy and continue to strive for impact across our Rebuy widgets. Looking forward to testing all the future widget innovation they have to offer!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for sharing your fantastic experience with Rebuy and the special mention of Janet! She's truly a gem, and we're lucky to have her on our team, always ready to explore new strategies and features with you. Let's keep making waves together! πŸš€

5 / 5 Share

March 14, 2024

From the get-go Rebuy has been an incredible partner. They completed our onboarding on Black Friday in less than 24 hours. Our CSM, Max Trummer, is truly the best of the best. He's incredibly hands-on and is always suggesting ways that we can increase our ROI. Rebuy is constantly rolling out new features and their technology has proved to be invaluable for personalization, up-sell/cross-sell and just recently- search optimization.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear about your positive journey with Rebuy from day one, especially with such a quick onboarding during a hectic time like Black Friday! πŸš€ Max will be overjoyed to know his dedication and efforts are making a real impact. Here's to many more successes and new features that continue to drive value for your business! Thank you for choosing us as your partner.

5 / 5 Share

March 14, 2024

Store

ALOHA

Using app

Over 2 years

Total reviews

17

Average rating

4.7

Developer Reply

Thank you for the 5-star rating! 🌟 We're over the moon to see you had a stellar experience. Your support means the world to us, and we're here to keep that excellence going!

5 / 5 Share

March 13, 2024

Absolutely love this app! Great customer service from Lam. Always standby and helpful!!

Using app

5 months

Total reviews

13

Average rating

5.0

Developer Reply

Thrilled to hear you're loving the app and that Lam delivered top-notch service! 🌟 Our team is always here to support you. Thanks for sharing your positive experience, and we can't wait to continue impressing you.

5 / 5 Share

March 12, 2024

Very smart app that open a lot of possibilities without web dev. Good upsell cross-sell features. Thank you Max Trummer for your support.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

It's wonderful to hear you're finding our app not just useful but transformative! πŸŽ‰ A huge thank you for recognizing Max's support. We're lucky to have him on our team and even luckier to have customers like you. Your success is our priority, and we look forward to continuing to support your journey! πŸš€

5 / 5 Share

March 12, 2024

Rich M. was an incredible help to us getting our Rebuy widgets optimized. Super helpful & highly recommended

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

We're delighted to hear about your positive experience with Rich M.! 🌟 His dedication to optimizing Rebuy widgets and ensuring your satisfaction is what makes us proud. Thank you for taking the time to recommend our services. We'll be sure to pass along your kudos to Rich. Looking forward to assisting you further and achieving even greater success together! πŸ› πŸ’«

5 / 5 Share

March 12, 2024

Amazing app with amazing support. I highly recommend adding Rebuy to your tech stack to help improve AOV

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the glowing review! We're so glad you're enjoying our app and the support that comes with it. Your recommendation means the world to us, and we can't wait to continue supporting your success. Cheers to more achievements together! πŸš€

5 / 5 Share

March 7, 2024

Rockstar customer experience and support team. We had an important product launch and Rich + Bradley were so quick to fix it. Seriously amazing and definitely a trusted partner.

Store

immi

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

We're thrilled to hear about your fantastic experience with our customer support team! 🌟 Rich, Bradley, and the rest of the crew are indeed rockstars when it comes to ensuring everything runs smoothly for your important launches. Thank you for your trust and for sharing this positive feedback. We're looking forward to many more successful projects together! πŸš€

5 / 5 Share

March 6, 2024

I've said it before but I'll say it again - these guys are ROCKSTARS. You, Colton, Steven, Moe, Cody...The support team are great! Not to mention, we've increased our AOV by over 25% by installing this app and customizing it to its tippy-top features. Our website looks more slick and sophisticated with these advanced features and I love the customizability.

Store

AEMBR

Using app

10 months

Total reviews

4

Average rating

4.0

Developer Reply

Your enthusiasm is contagious! 🌟 We're thrilled to pieces knowing our team, especially Nam, Colton, Steven, Moe, and Cody, have made such a positive impact. It's fantastic to hear about your AOV increase and how our features have elevated your website's look and functionality. Here's to continued success and making your site even more incredible. Thanks for sticking with Rebuyβ€”we're not stopping the rock anytime soon! 🎸✨

5 / 5 Share

March 6, 2024

Rebuy is a on stop shop to increase your AOV. they have so many was to have the customer add products to their cart in an easy seamless way. And their rep support is unparalleled to any app on shopify. They are always willing to help you optimize. Rich Matukaitis in particular is a total star and has been a major unlock to our business! Thanks Rebuy! Your the best CEO EBY - Renata M. Black

Store

EBY

Using app

Over 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much, Renata, for your glowing review! 🌟 It's fantastic to hear that Rebuy has become your go-to for boosting AOV with our seamless integrations. We're especially proud of the high praise for our support team and thrilled to know Rich has been instrumental in unlocking potential for your business. Your success is our top priority, and we're here to support your journey every step of the way. Thanks for choosing Rebuy! You're the best! πŸš€

1 / 5 Share

March 5, 2024

Hi, ok let's write a review so maybe someone from support will answer me. I would like to have my money back for the charge made from January 16th to February 15th 2024 when the application wasn't even installed. Enough explanations on how the price is calculated.

Store

Bijondo

Using app

9 months

Total reviews

8

Average rating

4.1

Developer Reply

We appreciate you getting in touch, and apologize for any inconvenience you've faced. It seems our team successfully processed a full refund for you yesterday following your conversation with them. We will send you another confirmation of the refund that we sent you.

5 / 5 Share

March 1, 2024

I love Rebuy! So many possibilities. Rich from Rebuy is also a great rep and is super knowledgable of how to use Rebuy properly. Thank you, Rich & Rebuy!

Store

Brixton

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

Thrilled to hear your positive feedback! 🌟 It's fantastic to know you're enjoying Rebuy and finding our possibilities endless. Rich will be over the moon to hear your praise. Thank you for being a valued part of our community, and here's to many more successes together with Rebuy! πŸš€

5 / 5 Share

Feb. 29, 2024

Store

LOHN

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the 5-star rating! 🌟 We're so grateful for your support and thrilled you're happy with our service. Looking forward to continuing to exceed your expectations!