Rebuy Personalization Engine
Rebuy Personalization Engine
Rating
4.8
feedback
752
chart
#215
All reviews
Rating Breakdown
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Oct. 4, 2023
The customer care team is especially helpful when ever you have questions or support needs.
We're so glad to hear you find our customer care team helpful! If you ever have more questions or need support, just give us a shout. We're here to help! 😊🌟
Oct. 3, 2023
The best SmartCart you will ever see. And the best? It isn't just a SmartCart, there are so many great other features such as widgets, post-purchase, switch to subscription, etc. And the support team is awesome with an answer to all your questions! Really happy to find out about this app.
Thanks a bunch for your amazing feedback! We're super excited that you're enjoying our SmartCart and all all of the Rebuy features. If you've got any questions, our support team is here to help! Feel free to reach out anytime. We're here to make sure your experience rocks! 😊🛒✨
Oct. 2, 2023
I will always recommend this app, not only for all the features it offers, but also for its excellent customer service!!
😊 Thank you for your wonderful feedback! We're delighted to know you're happy with our app and customer service. Your recommendation truly means the world to us, and we're dedicated to ensuring you always have a fantastic experience. If you need help or have any questions, feel free to get in touch anytime. Your support is truly appreciated! 🙌
Sept. 29, 2023
Pays for itself!
We're so happy to hear that our service is proving to be invaluable for you! Thank you for your feedback and continued support. Let us know if there is ever anything you need! 💲💲💲💲
Sept. 28, 2023
I wanted to share my experience with the exceptional technical support provided by Rebuy Engine for our Store. We recently implemented this app to replace our shopping cart, and the results have been remarkable. Cody, in particular, deserves special recognition for his unwavering dedication and friendly approach. Whenever we encountered challenges during the integration of the app, Cody was there to guide us through with patience and expertise. His persistence in resolving any issues we faced was truly impressive. Despite having the app in use for only a short time, we've already seen significant improvements in our store's functionality and customer experience. The Rebuy Engine app has not only met but exceeded our expectations. One of the most notable benefits is that this app does not slow down our shop, as many others tend to do. Our page load times have remained consistent, ensuring a seamless shopping experience for our customers. Cody and the entire Rebuy Engine team have been instrumental in ensuring our smooth transition to this powerful app. Their responsive and knowledgeable support has been invaluable, and we couldn't be happier with the results. Thank you, Cody, and the entire Rebuy Engine team, for your outstanding support and for delivering an app that has already made a positive impact on our business. We look forward to continued success with your product. Greetings from Hamburg, Germany
We are truly touched by your kind words about Rebuy and Cody's exceptional support. Ensuring a seamless transition for your store was our top priority, and we're thrilled to hear about the improvements you've experienced since implementing our app. Thank you for choosing Rebuy Engine – here's to continued success and seamless shopping experiences for your customers! 🌟🛍️
Sept. 28, 2023
Very attentive and helpful support, resolved the problem despite its complexity. I've loved the app since I installed it, perfect functions.
We're over the moon knowing you had a great experience with our support team! Your satisfaction means the world to us, and we're so happy that we could help you with a tricky problem. 😊 Your kind words and ongoing support mean a lot to us. Thank you!
Sept. 26, 2023
Keaton R over at Rebuy--- what a gem! It is incredible and so rare to have an account manager give sh*t about your company and help walk through solutions that will actually create lift- and the knowledge he has- amazing. Where most companies abandon shop owners at critical juncture points with support, Rebuy has doubled down to roll up their sleeves with us.
We're thrilled to hear about your fantastic experience with Keaton R at Rebuy! We take immense pride in our team's dedication, and it's truly rewarding to know that Keaton's expertise made a positive impact on your business. We're committed to being there for our clients, rolling up our sleeves, and ensuring your success every step of the way.
Sept. 25, 2023
This app is 100% worth it! Rebuy is very user friendly and if you do have any questions their team is right there to help. Reza has been extremely helpful and knowledgeable with getting some of these features set up on our site and even went the extra mile in helping us with additional dev work.
We're delighted to learn about your positive encounter with Rebuy! Our team is dedicated to providing exceptional customer service, and we're pleased to hear that Reza's expertise and commitment contributed to your outstanding experience. Your kind feedback is truly appreciated, and we're committed to assisting you at every stage of your journey!
Sept. 22, 2023
Good functionality straight out of the box and great personalised additions available through their in house dev team - Aaron worked with us closely to implement a bundles page and product page bundles to fit our theme, super helpful!
We greatly appreciate your positive feedback! 😊 It brings us great joy to know that you're loving our product's functionality and the personalized enhancements Aaron and our team delivered to elevate your experience. We're always here to assist you, so feel free to reach out anytime you need assistance! 🌟
Sept. 19, 2023
Installing this app is a non brainer if your goal is to increase AOV. The cherry on top is the level of support I have received from the Rebuy team. They absolutely rock! In a time where most support minimal, it's refreshing to receive support calls/chats with real people. Great app & great team!
We greatly appreciate your wonderful feedback! It's truly exciting to learn that Rebuy has had such a positive impact on your AOV, and we're delighted that you value our committed support team. Rest assured, we're fully committed to ensuring your ongoing success, and we'll maintain our dedication to delivering excellent service!
Sept. 18, 2023
We are just starting our experience with Rebuy and we have been so impressed with their willingness to dive in and tackle some of the unique challenges we have with our store. Rich Matukaitis has been very helpful in the process of integrating some of our custom features with their out-of-the-box capabilities. Beau Hoge has also been a great resource in making sure we hit out admittedly tight timeline.
Thank you for your kind words! We're thrilled to hear that Rich and Beau have been instrumental in helping you integrate your custom features seamlessly with Rebuy's capabilities. If you ever have more questions or need assistance, please don't hesitate to reach out – we're here to support your success!
Sept. 18, 2023
Thanks so much for your 5-Star review! We are so glad that you are enjoying Rebuy. Please don't hesitate to reach out should you have any questions!
Sept. 16, 2023
RICH was an amazing help getting our cart up and running! I was a bit confused and after sending him an email he set up a call with me same day! He got me sorted that very same day, walked me through every aspect of the app, and worked with his team to get us fully launched the very same day (This all happened on a Friday). Very glad to be in capable, caring, and responsive hands. I would 100% recommend. I heard about Rebuy through a marketing group that I'm in, in which they are highly recommended.
Thank you for your glowing feedback! We're delighted to hear that Rich provided such outstanding support and that we could get you up and running so quickly. We're committed to ensuring you have a smooth and successful experience with Rebuy, and we truly appreciate your recommendation.
Sept. 14, 2023
Rebuy is top notch! Support is fantastic, program and logic are great. We finally have a high performing upsell tool Extra special thanks to Reza, Tamanna and Nathan!
Thank you for your kind words! We're thrilled that Rebuy is delivering excellent results for you, and our team is dedicated to providing outstanding support for your high-performing upsell needs. Don't hesitate to reach out if you need anything!
Sept. 12, 2023
So far very solid service. support has been fantastic. I look forward to rebuy increase my AOV
We're delighted to hear that you're enjoying our service and have found our support team to be fantastic! We're confident that Rebuy will help you increase your AOV, and we're here to assist you every step of the way. If you ever have questions or need assistance with anything, please don't hesitate to reach out 🤩
Sept. 12, 2023
Very nice app! We have had it for 5 days and it already increased our AOV by 50%. Super helpful staff! Quick and friendly replies and are helping with everything! I can very much recommend!
Thank you for the wonderful feedback! It's amazing to hear our app boosted your AOV by 50% in just 5 days, and we're thrilled you're happy with our support team's assistance. Your recommendation is greatly appreciated, and we're here to keep delivering top-notch service to help your business succeed. Cheers to your ongoing success with us! 🚀🛒😊
Sept. 7, 2023
The app has very good features like Shop the Look or Upselling. The customer support is excellent, very fast and helpful. However, one disadvantage is that you have to create a separate account for each sub-store.
Wow, thank you for your wonderful feedback! We're absolutely pumped that you're enjoying our features, and we take great pride in our lightning-fast and helpful customer support team. We totally get how creating separate accounts for sub-stores can be a bit of a hassle, and we're actively working on making our platform even more user-friendly based on valuable input like yours. Rest assured, we're dedicated to enhancing customer experience, so keep an eye out for some exciting updates in the pipeline! 😊🛍️
Sept. 6, 2023
So happy with Re Buy so far, especially with the help from our Success Manager Aiman! Thank you for making the process of setting up Rebuy easy and seamless. We're thankful for you!
Hey there! We're absolutely delighted to hear that you're loving your ReBuy experience, and it warms our hearts to know that Aiman has been such a great help. Thank you for choosing ReBuy; we're right here, ready to support you every step of the way as you continue to thrive with us. Your kind words mean the world to us, and we can't wait to keep serving you with a smile! 😊🚀
Sept. 5, 2023
I found Rebuy to be easy to implement, very intuitive, with seamless integration and almost no delay between changing things in Rebuy and seeing them implemented on our live site. I opened a chat support with a few early questions and that turned into a weeklong, ongoing chat with the same chat agent, Tom, where I fired dozens of questions about how to do certain things and how to implement desired setups. Between the chat support and help guides I was able to build out 10x more functionality with this in 3 days than I did with a previous upsell app over 9 months. I got responses from Tom at all hours of the day and night and rarely had any kind of delay in response. At certain points I sent a bulleted list of questions and got prompt and diligent follow-up on each one of my questions.
Thank you so much for your feedback! We're thrilled to hear about your positive experience with Rebuy and the exceptional support provided by Tom. Your success in implementing and maximizing the functionality of Rebuy in such a short time is truly impressive, and we're here to ensure your continued satisfaction. If you ever have more questions or need assistance, don't hesitate to reach out – we're always here to help you achieve even more with Rebuy!
Aug. 31, 2023
Diana has been working with us for the last 6 months and has been a fantastic source of information, warmth and ideas to help us get set up and succeed with Rebuy! Super happy with our progress so far!
Thank you so much for the great feedback! That's wonderful to hear about Diana's contribution to your team! We are so glad that she has been able to help get your Rebuy use off to a great start. Here's to continued success and collaboration in the future! 😊🎉