Rebuy Personalization Engine

Aug. 17, 2023

Worth it. So far so excellent. Support is A+. Installation was straightforward and there are a multitude of options offered for cross-sells and upsells. Look no further, these guys are moving in the right direction. I'M BACK with a 5 month review -- This is essential in your app stack. Been using Rebuy for over 5 months now and not only have we substantially increased our AOV but the tools available allow for a high level of personalisation. The support is next level. I can’t speak positively enough about the team going above and beyond with any interaction I’ve had. Not just being nice - but being competent - massive win! Rebuy seems to continually put resources into building and creating a tool with even more capability for merchants. 6 on 5 stars for Tom & Gary. 100% would use again and again and again. Thanks Rebuy.

April 6, 2023

Great addition to our tach stack. Does exactly what you need it to and more. Support team are excellent with both strategy and technical support. Our success manager Rich has been an excellent help!

March 30, 2023

Rebuy has been a dream come true for us! We previously had a cart similar to their 'smart cart' that was entirely custom / non dynamic. Keeping it updated was extremely difficult and overtime it degraded. I love that we can keep our cart fresh and easily swap out different promotions and widgets. I can easily say we've seen a boost in both AOV and CVR. I'm excited to integrate Rebuy with more areas of our site including PDPs, homepage, etc. Also big shout out to Dante Maxwell for his incredible guidance and answers to my ever persistent questions! General chat support has been great as well, super fast and helpful.

March 30, 2023

This app, specifically Janet Gomez (Merchant Success Manager) and Gina Palomar (Account Executive), helped me solve a promo issue I had been working on for a long time. They were super helpful throughout the whole process, making it easy. I am excited to see how else this app can help!

March 29, 2023

I am OBSESSED with Rebuy! They offer so many features in one place that you would typically require multiple apps for. Rebuy has done an incredible job at consistently increasing our AOV. This is especially thanks to our amazing rep Janet Gomez! She is incredibly knowledgable within the beauty and cpg space. She has made the best recommendations and is such a joy to work with.

March 27, 2023

Using Rebuy's smart cart is a game changer. Overall the product can help boost AOV and is a great choice for upselling.

March 22, 2023

Rich & Dylan were amazing when it came to support. Attentive, knowledgeable, and very insightful when it came time to talk product implementation / impact. Looking forward to the next chat with them.

March 21, 2023

Customer service is great and the product itself is something that gives us a huge edge. Big AOV boost and overall boost to customer experience.

March 21, 2023

A+ app. and the premiere choice for upselling. There are plenty of other competitors in this space, but the hands-on help we get from our CSM, Janet, is what differentiates Rebuy from the crowd. She's gone above and beyond on several occasions. Truthfully, without her we probably would have went with a competitor.

March 21, 2023

Terrific App. That said-- I don't think app is an appropriate definition for ReBuy; they are a must-have for any committed E-comm brand looking to scale.

March 16, 2023

ReBuy has helped us gain 30% incremental revenue in the last three months! The app is easy to use and has a great variety of options for customizing the customer experience. Our Merchant Success Manager, Rich Matukaitis, is very knowledgeable and reached out proactively to make sure we are maximizing performance. We are very happy with our ReBuy experience!

March 15, 2023

The customer support is top notch -- they really went above and beyond to help us get our smart cart looking how we wanted. And we're already seeing some great results with it!

March 13, 2023

The Rebuy Support team is super helpful and quick to answer with all your questions! The app is user friendly and shows results quickly.

March 9, 2023

Adding the Rebuy Personalization Engine has been a great experience so far. Rich M. has done an phenomenal job onboarding us and ensuring we are maximizing our data source opportunities to put the right products in front of customers are the right time. We're only a few weeks in and Rebuy has boosted our AOV by 26%. We look forward to even better results as we enter our higher velocity sales seasons.

March 2, 2023

If you sell 3 or more skus on your Shopify store and you don't have Rebuy installed you are leaving money on the table. By far the highest opportunity cost to ROI ratio you will find. It's the gift that keeps on giving. The interface elevates the customer experience and the higher AOVs are the icing on the cake. If your goal is to improve the look and feel of your site and increase revenue, REBUY is must. Congrats to John and Aaron, you've got a customer for life!

March 2, 2023

Rebuy is a great app. That's the best & most straightforward way to implement AI in your website + all the upsell/cross-sell you want. They also do a post-purchase page which is amazing. Special mention to Jeffrey, who helped me figure out my needs and showed me how to implement them for my website.

March 1, 2023

I joined my current business without experience in Rebuy, but having used them for a year and setting extremely competitive targets for the Rebuy team, they have exceeded all expectations. Janet, Aaron and the rest of the team have been instrumental in increasing our revenue from rebuy from a high 3-figure sum to a healthy sum in the tens of thousands. They are now considered a 'crucial' app in our e-commerce stack, even on our headless sites. Every time we've given feedback, suggestions or bugs, the team has been extremely responsive. I'm looking forward to using them even more in the future.

Feb. 28, 2023

Rebuy is a great app. It has allowed us to customize our checkout, cart and post purchase pages. They have a really good team dedicated to helping us use the application to grow our revenue. I would recommend this to any serious ecommerce DTC business.

Feb. 25, 2023

Rebuy Personalization Engine is an excellent app for Shopify e-commerce users looking to enhance their customer experience and increase sales. The app's advanced algorithms analyze customer behavior, preferences, and purchase history to provide personalized product recommendations, upsells, and cross-sells. The app's easy-to-use interface and customizable features make it an excellent tool for businesses of all sizes. It also integrates seamlessly with Shopify, allowing users to automate their marketing efforts and reduce manual labor. Rebuy's predictive analytics and machine learning capabilities enable businesses to anticipate customer needs and deliver tailored experiences, improving customer satisfaction and loyalty. Additionally, the app's reporting tools help track performance and optimize strategies for even better results. Overall, Rebuy Personalization Engine is an essential app for Shopify e-commerce businesses looking to provide a personalized shopping experience to their customers and drive sales growth. In addition to its excellent features, Rebuy Personalization Engine also provides outstanding customer service. Their team is knowledgeable, responsive, and always willing to help Shopify e-commerce users with any questions or issues they may encounter. Many users have praised the app's support team for their prompt and effective assistance in integrating the installation. They offer comprehensive documentation and resources to guide users through the process, and they are available to answer any questions and provide personalized recommendations. Moreover, Rebuy's customer service team continues to provide ongoing support and training to help businesses get the most out of the app. They go above and beyond to ensure that their users are satisfied and successful in their e-commerce endeavors. Overall, Rebuy Personalization Engine is an exceptional app with great customer service that any Shopify e-commerce user should consider implementing to enhance their sales and customer experience.

Feb. 24, 2023

Very user friendly app. We've noticed a nice bump in AOV since implementation. Ian, Dante, and Jeffery have all been a pleasure to work with. Great support team!