Rebuy Personalization Engine
Rebuy Personalization Engine
Rating
4.8
feedback
752
chart
#183
All reviews
Rating Breakdown
Review RSS Feed
June 30, 2023
Reza and Matt have been a great help to our online store! Rebuy has countless options that allow you to customize the buying experience for the customer. Looking forward to continuing to customize and work with Reza and the Rebuy team.
Thank you for your kind words and appreciation of Reza and Matt's contributions to your store. We are pleased that Rebuy's customizable options have enhanced your customer's buying experience, and we look forward to watching your future success! Let us know if you ever need anything 🤩
June 26, 2023
We have been using this app for its AI recs over the last 12-13 months and have received an increase in AOV, recently after upgrading to plus, we've utilized their other features and have only noticed an increase overall. Their support is top-notch and they're very quick to respond, answer any questions and fix any problems. Thank you to the rebuy team - we are customers for life!
Thank you so much for your kind words and for sharing your positive experience with our app and team. We take great pride in providing a top-notch product and support, and we are pleased to know that we have met your expectations. If there's ever anything else we can assist you with, please don't hesitate to reach out. We are here to support your success every step of the way!!! 🤩🤩
June 28, 2023
Amazing team and support. Thank you. I'd recommend this app to anyone who needs upsells based on the specific triggers.
Hello, we appreciate your comment. The "Buy more, save more" feature has consistently been an exclusive offering for Shopify Plus, primarily because it requires access to scripts to ensure accurate discount implementation. We will personally contact you to have a more in-depth conversation and explore potential solutions for this matter.
June 14, 2023
Rebuy is a phenomenal app. From SmartCart to dynamic bundles to loads of cross sell and up sell logic, Rebuy provides immense value to any savvy Shopify merchant. When we've needed a little help or direction, Rebuy's Rich Matukaitis has been a rockstar. He is always available and super fast to respond with helpful tips, recommendations and general support. If you're a Shopify merchant that's not using Rebuy, you better have a good explanation as to why :)
Thank you sincerely for your amazing review! We're so happy to hear that you find Rebuy to be a phenomenal app! We're especially grateful for your kind words about our team member, Rich Matukaitis. Please let us know if there is ever anything we can help with!
June 14, 2023
Great app. Great team and support. Highly recommend Rebuy if you are serious about boosting your sales and AOV.
Thank you so much for your kind words and positive review! We're thrilled to hear that you found our app and team to be great, and we truly appreciate your recommendation of Rebuy for boosting sales and AOV.
June 6, 2023
By far the best app I've installed on our store since launch. Customer service is incredible as well. 10/10
Thank you for your incredible review! We're so happy to hear that our app has been the best addition to your store since its launch, and we're grateful for your kind words about our outstanding customer service. Your 10/10 rating means the world to us!
June 1, 2023
Highly recommend looking at Rebuy to improve your AOV/ Cart value. Their dynamic bundles crush it for us by putting new products in front of ThermoFlask customer eyeballs. The support at Rebuy has been outstanding as well, responding quickly and working with us to maximize value.
Thank you so much for your feedback about Rebuy! We are delighted to hear that the support you have received from Rebuy has been outstanding, and that working with us to maximize value have made a significant impact on your business. We look forward to continuing our successful partnership! Give us a shout if you ever need anything.
June 1, 2023
Rebuy has been amazing so far. I've been dealing with team members Nathen and Reza and these guys are first class. Great communicators, very patient, sincere and genuine. Such a pleasure working with them. I've tried other similar products and never received this level of service. Thanks guys, keep up the great work. Marten G
Thank you so much for taking the time to share your experience with Rebuy! We believe that delivering outstanding customer service is crucial, and we're delighted that our efforts have made a positive impact on your experience. If you ever have any questions, concerns, or need further assistance, please don't hesitate to reach out!
June 1, 2023
I recently had the opportunity to use Rebuy Engine for my business, and although the app wasn't the right fit for my specific needs at this stage of my business development, I had a very positive experience with their customer service team. I interacted with Ian and Tamanna from the Rebuy team and I was impressed by their fast responses, understanding, and willingness to help. They both showed exceptional dedication to their roles and demonstrated excellent customer service. Although I faced some challenges with the app functionality in relation to my specific business model and budget constraints, I believe that for the right businesses, Rebuy Engine can offer extensive customization options and numerous features. Ian and Tamanna went above and beyond to address my concerns, offering a detailed walkthrough of the product and answering my questions efficiently and professionally. I look forward to potentially revisiting Rebuy Engine in the future as my business grows and evolves. Based on the service I received, I would recommend businesses who are looking for a comprehensive solution with great customer support to consider Rebuy Engine.
Thank you so much for taking the time to share your feedback and experience with Rebuy Engine. We truly appreciate your thoughtful review. We're thrilled to hear that despite the app not aligning perfectly with your specific needs at this stage of your business development, you had a positive experience with our customer service team. As your business continues to grow and evolve, we would be ecstatic to have the opportunity to serve you again in the future. If you have any further questions or require assistance, please don't hesitate to reach out. We're here to help.
May 29, 2023
Sooo much appreciation for my Account Exec who brought me onboard and got me all set up, handling very specific styling requirements. Dealing with a high maintenance client and making them happy is a great skill. Kudos. Now, the app, it is increasing sales right away. We have made some changes and have increase the cash flow even more. Reza, my contact, and his superior Janet have gone above in my expectations. We are on to the next phase now, where we are working on the product pages. I am shocked I didn't already have this in my repertoire. GET YOURS TODAY!
Thank you so much for your enthusiastic review! We truly appreciate your kind words. We are thrilled to hear that the app has had an immediate positive impact on your sales. It's always gratifying to know that our solutions contribute to the success of our clients' businesses. Thank you once again for your kind words and for choosing Rebuy. We're grateful for the opportunity to work with you and contribute to your business growth. If you have any further questions or need assistance, please don't hesitate to reach out!
May 26, 2023
This App paid itself 10 time over in just the first day of installation, just running post purchase widget. It's more efficient than zipify OCU app because of the rule based approach. Wished i found this app 3 years earlier. Excited to dive into the other widgets.
Thank you so much for reaching out and sharing your incredible success with our app! Your message has truly made our day, and we couldn't be happier to hear about the results you are seeing! We designed our app with efficiency and effectiveness in mind, and we're thrilled to hear that our rule-based approach has proven to be more efficient than zipify OCU app for you. If you have any questions or need further assistance, please don't hesitate to reach out to us. We're here to support you every step of the way.
June 9, 2023
Isaac on the customer support team chatted with me for a long time today and helped me fix a few things to optimize the cast upsells. This app is great when you get it up and running. Thanks!
Thank you so much for your positive review! Your feedback means the world to us, and we are grateful for your support. Diana's dedication and expertise are invaluable assets to our team, and we will make sure to pass along your kind words to her. Should you have any further questions, suggestions, or need assistance in the future, please do not hesitate to reach out to us. We are here to support you every step of the way.
May 18, 2023
We've been working with Rebuy for a couple of months now and Diana Ibarra specifically, has been a huge asset for integration and optimization. Customer support and ease of use are definitely two highlights of Rebuy, and so far, the app is working as expected, and the results are speaking for themselves!
Thank you for your great review! We are delighted that the app has been performing as expected and that you are already witnessing positive outcomes. We really appreciate hearing about your satisfaction with Rebuy and specifically Diana's invaluable contribution to our integration and optimization efforts. Should you have any further questions, concerns, or suggestions, please do not hesitate to reach out to us.
May 15, 2023
We are growing with the indispensable ReCharge. The application is excellent and the customer service gets things done in 2023. We have been with them over 2 years and thought I would leave a review.
Thank you so much for the amazing feedback! We thrilled to hear that you're experiencing growth and finding our application to be excellent. It's always our goal to provide a top-notch product that meets the needs of our valued customers, so knowing that we're making a positive impact on your business is incredibly rewarding. If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out. We're here to support you every step of the way.
May 12, 2023
I really have a good experience with Dante from Rebuy. He helped me build my data sources and is always very responsive whenever I need help with something.
Thank you so much for the feedback! We are beyond thrilled to hear that Dante was able to provide the support you needed. If there's anything else you need help with in the future, just give us a holler. We'd be happy to continue supporting you and making sure you're business is successful!
May 12, 2023
From downloading the app to receiving support to setting up, Rebuy have been amazing. I especially want to shout out Suki, who has been so helpful and has helped me get set up for success. Lovely team and lovely product!
Wow, it's fantastic to hear that your experience with Rebuy has been absolutely amazing from start to finish! It's so important to have a supportive team by your side, and it sounds like Suki has been a real superstar in helping you set up for success. If there's anything else we can do to help you out, please don't hesitate to reach out. We're always here to support you and make your experience even more exciting! Have an absolutely incredible day!
May 11, 2023
Suki has been absolutely amazing to work with, answers any/all questions quickly. Always willing to jump on a call and help me through any issues I might be having. Would definitely recommend this App.
Thanks for sharing your experience with Suki and the App. It's great to hear that Suki has been an absolute rockstar in helping you out. If you have any other questions or feedback, feel free to reach out. Have a great day!
May 10, 2023
Support team is unbelievable and went above and beyond in helping me with a specific layout that I needed. Cart is much cleaner than the default theme one and allows for very easy upsells.
Thank you so much for your kind words! We are thrilled to hear that we were able to exceed your expectations in helping you with your specific layout needs, and that you are happy with the results. Please don't hesitate to reach out to us again if you need any further assistance or have any other questions. We are always here to help!!
May 8, 2023
currently has fulfilled 80% of the function i expected. Overall is good. The functions are super comprehensive which also means it takes more time than other app to set it up.
We are grateful for your positive review! If you encounter any difficulties during the setup process, please feel free to contact us through the in-app chat. Our support team is always ready to assist you and will be delighted to help. 😊
May 2, 2023
Great software and great support. Their support team is available to help you with any questions you have about implementing Rebuy.
Thank you so much for your kind words about our software and support team. We are so happy to hear that you have found Rebuy to be great, and that our support team was able to assist you with any questions you had about implementation. Please do not hesitate to reach out to us should you have any further questions or concerns. We are always here to help.