Rebuy Personalization Engine
AI recommendations: cart, checkout, and post-purchase upsells
Rating
4.7
feedback
790
chart
#318
All reviews
Review RSS Feed
Nov. 29, 2023
Rebuy has been great for us, showing a solid return in just weeks. Implemented it mostly on our own but they offer great customer support, which makes it vastly easier. Max Trummer has been our Merchant Success Manager, and I owe a lot of our success to his dedication and timely responses. Thanks Max, and Rebuy!
Thanks a ton for the awesome feedback! 🌟 We're stoked to hear ReBuy's making a positive impact for you in just weeks. Big shoutout to Max – he's a legend! 💪 Your success is our success, so we're here whenever you need a hand.
Nov. 29, 2023
Support is awesome and they help to get lots of custom things done. Very impressed!
Thrilled to hear you're impressed with our support team! 🌟 We're all about making things awesome for you. If there's anything else you need, just give us a shout – we're here for you!
Nov. 28, 2023
Rebuy has been a one-stop solution for our on site personalisation. From the very beginning the support from the Rebuy team has been outstanding, and our Merchant Support Manager Max has consistently gone above and beyond to support our ideas and goals for what we want to achieve with the app.
Thanks a million for the shoutout! 🌟 Big kudos to Max for going above and beyond to support your ideas and goals – he's a rockstar! 🚀 We're here to keep making your vision a reality, so feel free to reach out anytime.
Nov. 28, 2023
I love working with Max Trummer and I am very impressed with him! He always replies fast to my emails, helps me out on our monthly calls, and brings suggestions as well as solutions. We are so happy with Rebuy here at FLIGHT UNIFORMS. With ReBuy, we were able to hit our goals for BFCM and then some. We are so thankful for their support and always being able to help!
We're over the moon to hear you're loving working with Max! 🚀 Your success during BFCM with ReBuy is music to our ears – hitting goals and then some! 🎉 Thanks a ton for the shoutout and for making FLIGHT UNIFORMS part of the ReBuy family. We're always here to help!
Nov. 27, 2023
The app works great, but we had a few bugs with getting a Gift With Purchase offer live for Black Friday. The customer service team was amazing- fixing it almost immediately ON THANKSGIVING EVENING! We appreciate the great customer service!
Thrilled you're loving the app! Sorry about the Black Friday hiccups, but we're stoked our customer service team saved the day on Thanksgiving evening. Your shoutout means the world to us – thanks a million!
Nov. 22, 2023
Great app, Max is my manager and has helped me greatly setting up different features. Greatly appreciate his work.
Thanks for the positive feedback! It's wonderful to hear that you find Rebuy a great app and that Max has been instrumental in your success. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support you! 😊🛠️
Nov. 22, 2023
Great onboarding support from Suki. Engine is very powerful and already generating sales.
Fantastic to hear about your positive onboarding experience with Suki! We're thrilled to hear that Rebuy has been so effective so far. If you ever need more assistance or have questions, feel free to reach out. We're here to support your continued success! 🛍️
Nov. 23, 2023
The Rebuy team is the best, they have great documentation and when I'm lost they support right away. Specially Max, he has saved too many times ;)
Thanks a bunch for the love! 🙌 We're thrilled you find our documentation handy and that Max has been your superhero. 🦸♂️💻 We're always here to guide you through, so don't hesitate to reach out whenever you need a hand.
Nov. 22, 2023
Excellent functionality, relatively easy to configure (some dev work may be required) and top notch support. Reza our Enterprise Merchant Success Manager and Jeff, their engineer, have been proactive on helping us achieve results and ultimately increase our revenue. Highly recommend.
Great to hear you're enjoying Rebuy's excellent functionality! We appreciate your recommendation. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to help! 🌟
Nov. 22, 2023
Rebuy has become - for good reason - an essential part of the DTC stack. However, like a lot of software, it's only as good as the support you receive. And that is why we have given it 5 stars. Monica, our Success Manager, was tireless, patient, and knowledgeable. As powerful a tool that Rebuy is, we probably would have given up on it if not for her.
We're honored to be an essential part of your DTC stack! Your 5-star rating means a lot, and we're thrilled to hear that Monica was able to support you. We're here to ensure Rebuy continues to meet your needs. If you ever need more assistance or have questions, don't hesitate to reach out. We appreciate your trust and support! 😊
Nov. 21, 2023
This app has been so helpful in so many ways. We use it throughout our customers shopping experience and it is great for running promos functionality. Max Trummer is our success manager and is so responsive, friendly and helpful! He helped us immediately when we needed some last minute promos running during the busiest time of year. So grateful!
So glad Rebuy's been a huge help for your business! If you ever need more assistance or have questions, feel free to reach out. We're here for your success! 😊
Nov. 21, 2023
REBUY have the most incredible customer service and support I have ever worked with! Moe and Vinson are the BEST! Incredibly helpful, suggesting and helping to implement features and work arounds. 1000% recommended!
Thank you so much for the glowing feedback! We're thrilled to hear that Moe and Vinson provided incredible customer service and support. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support you 1000%! 🚀
Nov. 20, 2023
The system is very robust, but has also been easy to use and allows for quick and easy implementation of incentives to increase AOV. In particular, I was VERY impressed with their support staff. We had a quick turn around on a unique feature we wanted to implement and their team sprang into action and was incredibly communicative throughout the process. Janet and Isaac in particular went above and beyond (including responding over the weekend) to ensure our promo was live for Black Friday sales. Great team along with the product
We appreciate your kind words about our team and the product. If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support your success! 😊
Nov. 17, 2023
Awesome App. Great customer support. Cant go wrong!
Thanks a bunch for the awesome feedback! We're thrilled you love the app and find our customer support great. If you ever need anything or have questions, we're here for you. Can't wait to keep supporting your success! 😊🌟🚀
Nov. 16, 2023
Rebuy consistently proves to be a huge revenue driver for us. Our CSM Monica has gone above and beyond in supporting our BFCM promotions. I can't credit her enough. I would recommend this app to any store looking for better product recommendations and upsell opportunities.
Thanks so much for the great review! Big kudos to Monica for rocking the support during BFCM promotions. Thanks a bunch for recommending us! If you ever need more help or have questions, just give us a shout. We're here to keep the success rolling! 🚀
Nov. 16, 2023
Rebuy is one of the best apps I have encountered lately. The product works great, and I have seen revenue almost immediately. I would like to mention Reza Zohori. He guided me from the beginning till now. He has demonstrated expertise, helpfulness, and professionalism with all the widgets and settings. He is definitely an asset. Great app... I encourage everyone to give it a try... Adela Nava FabCreates
Thank you so much for the glowing feedback! We're thrilled to hear that Rebuy has been one of the best apps for you and that Reza has been a valuable guide. We appreciate your encouragement to give it a try! If you ever need more assistance or have questions, feel free to reach out. 😊
Nov. 15, 2023
great functionality, great customer service!
Thank you for the positive feedback! We're so happy to hear you find our functionality great, and we appreciate your kind words about our customer service. If you ever have more feedback or need assistance, don't hesitate to reach out. We're here to help! 🌟
Nov. 15, 2023
Thank you so much for the 5-star review! We truly appreciate your positive feedback. If you ever have any questions or need assistance in the future, feel free to reach out. We're here to ensure you have the best experience possible! 😊🌟
Nov. 14, 2023
Rebuy's Smart Cart has been a major revenue-driver for our new website. The simple to use design tools and widget additions make it easy to add cross-sell and upsell opportunities. Max T has been a great support in getting Rebuy up and running, and in providing further strategies for growth!
We're thrilled to hear that Rebuy's Smart Cart has been so successful! Kudos to Max T for providing great support and strategies for growth! If you ever need more assistance or have questions, don't hesitate to reach out. We're here to support your continued success! 🛍️
Nov. 13, 2023
Rebuy and their support team is great! so many options and flexibility not only from an out-the-box standpoint, but custom solutions for any merchants needs! Would 10/10 recommend!
We're delighted to hear you're loving Rebuy and our support team! Thanks a ton for the 10/10 recommendation! If you ever have more feedback or need assistance, we're here for you! 😊