All reviews

Rating Breakdown

  • 5
    95% (687 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 24, 2023

Rich from support, the man! Customer service is quick to respond, which is great. We had some shenanigans with originally getting set up because of some pricing confusion, but happy that we were able to onboard ultimately, bc they're support team is A+

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

We truly appreciate your business and the positive review you gave us! We are here to help you with your business growth, so please don't hesitate to contact us again. Thank you once more! ๐Ÿคฉ

5 / 5 Share

Feb. 22, 2023

Matt is an absolute legend. His guidance was invaluable, it was also intertwined with kindness, patience and technical expertise.

Using app

16 days

Total reviews

5

Average rating

4.2

Developer Reply

We thank you for taking the time to share your positive review and experience of Rebuy! We are honored to be able to contribute to the success of your online store. If there is ever anything we can do to help, please do not hesitate to let us know! P.S. Matt is indeed a legend ๐Ÿ˜Š

5 / 5 Share

Feb. 22, 2023

Customer Success team was fabulous to work with and already seeing the upsell add profit to our AOV. Awesome experience!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

We are so appreciative of your fantastic review! We are delighted to know that your experience with Rebuy has been so positive. If there is anything else we can do to help you keep succeeding, please don't hesitate to let us know!

5 / 5 Share

Feb. 21, 2023

Works great and has awesome implementations I haven't seen anywhere else. Definitely worth at least testing on your store you wont regret it. Rich was super helpful giving advice on how we can improve!

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

We are very grateful for your fantastic review! Your positive experience with both the product and the team is truly exciting to hear. If you ever have any questions, please don't hesitate to contact us. ๐Ÿคฉ

5 / 5 Share

Feb. 20, 2023

We launched ReBuy just before the BFCM week as we constantly wanted to add more personalization and campaigns to increase our AOV. What happened after the launch was just awesome; we are seeing increased AOV and their SmartCart is a game changer. If you use Shopify, then adding Rebuy is a must. You don't just increase the revenue but also save a lot of dev time. Further, want to give a big shoutout to Janet & the entire team for always being helpful.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your excellent review! It's great to know that you're enjoying using Rebuy and having a positive experience. Janet always does an outstanding job, and we're thrilled that she could assist you. If you have any further questions, please don't hesitate to contact us. Thank you!

5 / 5 Share

Feb. 15, 2023

Sending a special shoutout to Janet and Aaron for helping us with a very tricky issue related to getting our bundles / discounts working with the SmartCart! It is obvious the team really cares about ensuring we are having the best experience with ReBuy and getting the most out of the app. While it's still too early to tell how this will impact the business / performance, it's a big upgrade from where we started and I'm confident the results will follow!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate it when you take the time to review us. Your feedback is invaluable to our team and we thank you for using Rebuy. We hope that you will continue to share your positive experience with others! Please let us know if there is ever anything we can do to help you succed ๐Ÿ˜Š

5 / 5 Share

Feb. 13, 2023

Launch team is awesome and the support is great. Been a big help to our brand and we're looking to do even more with ReBuy in the future

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your positive review! We are delighted to hear that our Launch team and Support teams have been a big help to your brand and we look forward to continuing to work with you!

5 / 5 Share

Feb. 10, 2023

Rebuy and the teams there are a winning combo for us! We love what options we have to increase conversion and AOV. It's paid for itself many times over. Our marketing team can implement new widgets without getting our dev team involved which is a great time saver. Their support and launch teams are the most responsive and kind folks we have ever worked with in the Shopify app community. Well work the price! โญโญโญโญโญ

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey DRI DUCK Team, Thank you so much for taking the time to share your review and positive experience with Rebuy! We are grateful to play a small part in helping to make your online store a huge success. Please let us know if there is ever anything we can do for you and the business!

5 / 5 Share

Feb. 10, 2023

We have been working with ReBuy for a couple years now and we are VERY happy with the results! I have to give a big shoutout to our account manager Aiman, who worked with us one on one to build a custom bundle page for our brand. He went above and beyond! Definitely recommend adding Rebuy to your store if you are looking for a great way to increase AOV and work with people who care about the success of your brand

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Benji Sleep Team, Thank you for the impressive review! We are happy to hear that you have been having such a wonderful experience with the Rebuy thus far. Aiman is amazing and we are so happy he was able to help you out. Please don't hesitate to reach out should you have any questions :-)

5 / 5 Share

Feb. 8, 2023

We love the Rebuy app! Not only are the performance-enhancing integrations easy to install, but the support from the team is invaluable!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We are glad to hear that you are having a great experience with our team and integrations. We appreciate your kind words and look forward to continuing to support your business.

5 / 5 Share

Feb. 7, 2023

Outstanding app for putting the right products in front of the right people at the right time. Isaac was a huge help in getting my store working correctly with a tricky discount app. The smart cart and one-click post-upsell modules put it a cut above the rest. Pays for itself immediately.

Using app

About 2 months

Total reviews

25

Average rating

5.0

Developer Reply

Terrific! THANK YOU for sharing your positive experience! This make such a huge difference to our team and our business. We are thrilled to hear Isaac was able to get you the help you needed, he is a rockstar! Let us know if there is ever anything else we can help with ๐Ÿ™Œ

5 / 5 Share

Feb. 7, 2023

Kind of hard to use at first... But the support people are super helpful! Finally got everything working!

Store

Aviator

Using app

18 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this rview! We are happy to hear that you are enjoying the app and the customer service :-)

5 / 5 Share

Feb. 6, 2023

Rebuy helped us to improve our cart and increase AOV using their Smart cart, dynamic widgets and product recommendations. Support team is great as well

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the wonderful review! We are pumped that you are enjoying the app and the support. Please don't hesitate to reach out if you ever have any questions!

5 / 5 Share

Feb. 8, 2024

The best app we use on Shopify! Rebuy has played a big part in helping drive up CVR and AOV. Also can't say enough about the Rebuy team. It's usually a struggle to have a productive live chat with support but Rebuy is always is super attentive, genuinely helpful, and technically sound. Wish we would have used the app sooner and can't recommend enough!

Store

Feals

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Super thankful for your review! Please keep in touch and let us know if there is ever anything we can do for you ๐Ÿ˜Š

5 / 5 Share

Jan. 31, 2023

One of the most helpful customer success team of an app we've ever used. Also huge revenue generator for us!

Store

Fandiem

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the great review! We are pumped you are having a great experience with the app and the team. Don't hesitate to reach out if you have any questions!

5 / 5 Share

Jan. 31, 2023

Rich at Rebuy has always been quick to answer our questions and has found solutions to make Rebuy work its best on our site. After installing Rebuy, we saw quick results, this app pays for itself and then some!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your supportive review and giving us a chance to deliver results!! ๐Ÿ™ ๐Ÿ˜ Let us know if there is ever anything we can help you with in the future!

5 / 5 Share

Feb. 2, 2023

In LOVE with the rebuy app! Rebuy has really helped boost our overall AOV and UPT over the years with the many plug and play widgets that they offer. With rebuy, our merchandising and marketing teams are able to personalize the shopping experience by offering upsell/cross-sell opportunities at multiple touch points within the user journey. Also, Suki Abdulla is the absolute BEST rep ever! She's really supported us with setup with additional widgets that we want to implement.

Using app

Over 1 year

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for your great review! We couldn't agree more. Suki is amazing!!! Let us know if there is anything we can help with in the future. ๐Ÿ˜

5 / 5 Share

Jan. 26, 2023

By far the best upsell/cross-sell app that we've used! Our AOV has been through the roof since we started using Rebuy and has become a huge percentage of our store revenue. A big thank you to Rich, our Merchant Success Manager. Always available, quick to respond and full of insights on how to improve

Store

Supply

Using app

About 1 year

Total reviews

9

Average rating

4.4

Developer Reply

Thank you for the review! Customer service is a priority for us and we try our hardest to achieve our customer's goals. Your stats are super impressive!! We look forward to helping your business grow ๐Ÿคฉ Please reach out should you ever need anything.

5 / 5 Share

Jan. 23, 2023

When we discovered ReBuy, we didn't just discover an "app", we discovered a way to transform and grow our business, and oh, the customer support and technical team are top-notch which is an added bonus!

Using app

4 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your positive experience with Rebuy! We are grateful to get the chance in contributing to your online store's success. Please give us a holler should you ever need assistance ๐Ÿ˜Š

5 / 5 Share

Jan. 20, 2023

Rebuy is by far the most valuable app we have used in our shop. Checkout for our customers is easy and being able to suggest products as an impulse buy has worked well for us. In addition, whenever we have needed help, the team has been incredibly helpful โ€” by far the most helpful out of ANY app that I currently (or previously) have used. Definitely recommend this app.

Using app

12 months

Total reviews

12

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a 5 star review and giving us a chance to help grow your business! It has been an absolute PLEASURE working with you. Don't hesitate to ever reach out should you need anything ๐Ÿ˜Š