All reviews

Rating Breakdown

  • 5
    95% (713 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (14 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 15, 2023

The customer support is top notch -- they really went above and beyond to help us get our smart cart looking how we wanted. And we're already seeing some great results with it!

Using app

15 days

Total reviews

4

Average rating

5.0

Developer Reply

That's great to hear! We're so glad that our customer support was able to help you out and that you're already seeing positive results. We take pride in our customer support and are always striving to provide the best service possible. We look forward to hearing more success stories like yours!

5 / 5 Share

March 13, 2023

The Rebuy Support team is super helpful and quick to answer with all your questions! The app is user friendly and shows results quickly.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey Lane 201 Team! We wanted to take a moment to thank you for taking the time to share your positive experience with our company. Your kind words mean the world to us and we are thrilled to hear that you are having a great experience! Please let us know if there is anything we can ever do to help you in the future!

5 / 5 Share

March 9, 2023

Adding the Rebuy Personalization Engine has been a great experience so far. Rich M. has done an phenomenal job onboarding us and ensuring we are maximizing our data source opportunities to put the right products in front of customers are the right time. We're only a few weeks in and Rebuy has boosted our AOV by 26%. We look forward to even better results as we enter our higher velocity sales seasons.

Using app

1 minute

Total reviews

2

Average rating

5.0

Developer Reply

We just wanted to drop a quick note and express our gratitude for your review for Rebuy. Your feedback is highly valued, and we are pumped to learn that you had a positive experience with our company. We are thrilled that Rich and Rebuy have been able to assist you in achieving a significant increase in your sales in a short period of time. If you require any further assistance, please do not hesitate to contact us πŸ‘‹

5 / 5 Share

March 2, 2023

If you sell 3 or more skus on your Shopify store and you don't have Rebuy installed you are leaving money on the table. By far the highest opportunity cost to ROI ratio you will find. It's the gift that keeps on giving. The interface elevates the customer experience and the higher AOVs are the icing on the cake. If your goal is to improve the look and feel of your site and increase revenue, REBUY is must. Congrats to John and Aaron, you've got a customer for life!

Using app

About 1 month

Total reviews

15

Average rating

5.0

Developer Reply

Just wanted to drop a quick note to say thank you for taking the time to write a review for Rebuy. We really appreciate it and we are glad to hear that you have enjoyed your experience with us! Please let us know if there is ever anything else we can help with 😊

5 / 5 Share

March 2, 2023

Rebuy is a great app. That's the best & most straightforward way to implement AI in your website + all the upsell/cross-sell you want. They also do a post-purchase page which is amazing. Special mention to Jeffrey, who helped me figure out my needs and showed me how to implement them for my website.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

We wanted to take a moment to thank you for writing such a kind and thoughtful review! Your words mean a lot to all of us here at Rebuy and it's great to hear that you enjoyed your experience with Jeff and our product. Give us a shout should you ever need anything else πŸ˜€

5 / 5 Share

March 1, 2023

I joined my current business without experience in Rebuy, but having used them for a year and setting extremely competitive targets for the Rebuy team, they have exceeded all expectations. Janet, Aaron and the rest of the team have been instrumental in increasing our revenue from rebuy from a high 3-figure sum to a healthy sum in the tens of thousands. They are now considered a 'crucial' app in our e-commerce stack, even on our headless sites. Every time we've given feedback, suggestions or bugs, the team has been extremely responsive. I'm looking forward to using them even more in the future.

Store

Feel

Using app

Almost 3 years

Total reviews

6

Average rating

4.8

Developer Reply

We are very appreciative of your positive assessment! Your input motivates us to maintain our high quality product and customer service. If there is anything we can do to assist you and your organization, please don't hesitate to contact us! Janet and Aaron are top notch here at Rebuy and appreciate you calling them out!

5 / 5 Share

Feb. 28, 2023

Rebuy is a great app. It has allowed us to customize our checkout, cart and post purchase pages. They have a really good team dedicated to helping us use the application to grow our revenue. I would recommend this to any serious ecommerce DTC business.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

Developer Reply

We are so grateful for your awesome review! Your feedback encourages us to keep up our exceptional standards in our product and customer service. If there is anything we can do to help you and your business, please don't hesitate to reach out!

5 / 5 Share

Feb. 25, 2023

Rebuy Personalization Engine is an excellent app for Shopify e-commerce users looking to enhance their customer experience and increase sales. The app's advanced algorithms analyze customer behavior, preferences, and purchase history to provide personalized product recommendations, upsells, and cross-sells. The app's easy-to-use interface and customizable features make it an excellent tool for businesses of all sizes. It also integrates seamlessly with Shopify, allowing users to automate their marketing efforts and reduce manual labor. Rebuy's predictive analytics and machine learning capabilities enable businesses to anticipate customer needs and deliver tailored experiences, improving customer satisfaction and loyalty. Additionally, the app's reporting tools help track performance and optimize strategies for even better results. Overall, Rebuy Personalization Engine is an essential app for Shopify e-commerce businesses looking to provide a personalized shopping experience to their customers and drive sales growth. In addition to its excellent features, Rebuy Personalization Engine also provides outstanding customer service. Their team is knowledgeable, responsive, and always willing to help Shopify e-commerce users with any questions or issues they may encounter. Many users have praised the app's support team for their prompt and effective assistance in integrating the installation. They offer comprehensive documentation and resources to guide users through the process, and they are available to answer any questions and provide personalized recommendations. Moreover, Rebuy's customer service team continues to provide ongoing support and training to help businesses get the most out of the app. They go above and beyond to ensure that their users are satisfied and successful in their e-commerce endeavors. Overall, Rebuy Personalization Engine is an exceptional app with great customer service that any Shopify e-commerce user should consider implementing to enhance their sales and customer experience.

Using app

About 1 month

Total reviews

5

Average rating

4.2

Developer Reply

First off, wow!!🀩 Thank you so much for such an extensive and amazing review! It is feedback like this that helps drive us to continue with our excellence in both the application and our service. Please let us know if there is anything we can ever do to help support you and your business!

5 / 5 Share

Feb. 24, 2023

Very user friendly app. We've noticed a nice bump in AOV since implementation. Ian, Dante, and Jeffery have all been a pleasure to work with. Great support team!

Using app

28 days

Total reviews

6

Average rating

4.8

Developer Reply

We are so appreciative that you shared your story with us; it is a great source of inspiration for us and we are delighted that you had an incredible experience with our team. Please do not hesitate to contact us if you require any assistance.πŸ™Œ

5 / 5 Share

Feb. 24, 2023

Rich from support, the man! Customer service is quick to respond, which is great. We had some shenanigans with originally getting set up because of some pricing confusion, but happy that we were able to onboard ultimately, bc they're support team is A+

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

We truly appreciate your business and the positive review you gave us! We are here to help you with your business growth, so please don't hesitate to contact us again. Thank you once more! 🀩

5 / 5 Share

Feb. 22, 2023

Matt is an absolute legend. His guidance was invaluable, it was also intertwined with kindness, patience and technical expertise.

Using app

16 days

Total reviews

5

Average rating

4.2

Developer Reply

We thank you for taking the time to share your positive review and experience of Rebuy! We are honored to be able to contribute to the success of your online store. If there is ever anything we can do to help, please do not hesitate to let us know! P.S. Matt is indeed a legend 😊

5 / 5 Share

Feb. 22, 2023

Customer Success team was fabulous to work with and already seeing the upsell add profit to our AOV. Awesome experience!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

We are so appreciative of your fantastic review! We are delighted to know that your experience with Rebuy has been so positive. If there is anything else we can do to help you keep succeeding, please don't hesitate to let us know!

5 / 5 Share

Feb. 21, 2023

Works great and has awesome implementations I haven't seen anywhere else. Definitely worth at least testing on your store you wont regret it. Rich was super helpful giving advice on how we can improve!

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

We are very grateful for your fantastic review! Your positive experience with both the product and the team is truly exciting to hear. If you ever have any questions, please don't hesitate to contact us. 🀩

5 / 5 Share

Feb. 20, 2023

We launched ReBuy just before the BFCM week as we constantly wanted to add more personalization and campaigns to increase our AOV. What happened after the launch was just awesome; we are seeing increased AOV and their SmartCart is a game changer. If you use Shopify, then adding Rebuy is a must. You don't just increase the revenue but also save a lot of dev time. Further, want to give a big shoutout to Janet & the entire team for always being helpful.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your excellent review! It's great to know that you're enjoying using Rebuy and having a positive experience. Janet always does an outstanding job, and we're thrilled that she could assist you. If you have any further questions, please don't hesitate to contact us. Thank you!

5 / 5 Share

Feb. 15, 2023

Sending a special shoutout to Janet and Aaron for helping us with a very tricky issue related to getting our bundles / discounts working with the SmartCart! It is obvious the team really cares about ensuring we are having the best experience with ReBuy and getting the most out of the app. While it's still too early to tell how this will impact the business / performance, it's a big upgrade from where we started and I'm confident the results will follow!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate it when you take the time to review us. Your feedback is invaluable to our team and we thank you for using Rebuy. We hope that you will continue to share your positive experience with others! Please let us know if there is ever anything we can do to help you succed 😊

5 / 5 Share

Feb. 13, 2023

Launch team is awesome and the support is great. Been a big help to our brand and we're looking to do even more with ReBuy in the future

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your positive review! We are delighted to hear that our Launch team and Support teams have been a big help to your brand and we look forward to continuing to work with you!

5 / 5 Share

Feb. 10, 2023

Rebuy and the teams there are a winning combo for us! We love what options we have to increase conversion and AOV. It's paid for itself many times over. Our marketing team can implement new widgets without getting our dev team involved which is a great time saver. Their support and launch teams are the most responsive and kind folks we have ever worked with in the Shopify app community. Well work the price! ⭐⭐⭐⭐⭐

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey DRI DUCK Team, Thank you so much for taking the time to share your review and positive experience with Rebuy! We are grateful to play a small part in helping to make your online store a huge success. Please let us know if there is ever anything we can do for you and the business!

5 / 5 Share

Feb. 10, 2023

We have been working with ReBuy for a couple years now and we are VERY happy with the results! I have to give a big shoutout to our account manager Aiman, who worked with us one on one to build a custom bundle page for our brand. He went above and beyond! Definitely recommend adding Rebuy to your store if you are looking for a great way to increase AOV and work with people who care about the success of your brand

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Benji Sleep Team, Thank you for the impressive review! We are happy to hear that you have been having such a wonderful experience with the Rebuy thus far. Aiman is amazing and we are so happy he was able to help you out. Please don't hesitate to reach out should you have any questions :-)

5 / 5 Share

Feb. 8, 2023

We love the Rebuy app! Not only are the performance-enhancing integrations easy to install, but the support from the team is invaluable!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We are glad to hear that you are having a great experience with our team and integrations. We appreciate your kind words and look forward to continuing to support your business.

5 / 5 Share

Feb. 7, 2023

Outstanding app for putting the right products in front of the right people at the right time. Isaac was a huge help in getting my store working correctly with a tricky discount app. The smart cart and one-click post-upsell modules put it a cut above the rest. Pays for itself immediately.

Using app

About 2 months

Total reviews

25

Average rating

5.0

Developer Reply

Terrific! THANK YOU for sharing your positive experience! This make such a huge difference to our team and our business. We are thrilled to hear Isaac was able to get you the help you needed, he is a rockstar! Let us know if there is ever anything else we can help with πŸ™Œ