Rebuy Personalization Engine
Rebuy Personalization Engine
Rating
4.8
feedback
752
chart
#183
All reviews
Rating Breakdown
Feb. 7, 2023
Kind of hard to use at first... But the support people are super helpful! Finally got everything working!
Thank you so much for taking the time to leave us this rview! We are happy to hear that you are enjoying the app and the customer service :-)
Feb. 6, 2023
Rebuy helped us to improve our cart and increase AOV using their Smart cart, dynamic widgets and product recommendations. Support team is great as well
Thanks so much for the wonderful review! We are pumped that you are enjoying the app and the support. Please don't hesitate to reach out if you ever have any questions!
Feb. 8, 2024
The best app we use on Shopify! Rebuy has played a big part in helping drive up CVR and AOV. Also can't say enough about the Rebuy team. It's usually a struggle to have a productive live chat with support but Rebuy is always is super attentive, genuinely helpful, and technically sound. Wish we would have used the app sooner and can't recommend enough!
Super thankful for your review! Please keep in touch and let us know if there is ever anything we can do for you ๐
Jan. 31, 2023
One of the most helpful customer success team of an app we've ever used. Also huge revenue generator for us!
Thanks so much for the great review! We are pumped you are having a great experience with the app and the team. Don't hesitate to reach out if you have any questions!
Jan. 31, 2023
Rich at Rebuy has always been quick to answer our questions and has found solutions to make Rebuy work its best on our site. After installing Rebuy, we saw quick results, this app pays for itself and then some!
Thank you for your supportive review and giving us a chance to deliver results!! ๐ ๐ Let us know if there is ever anything we can help you with in the future!
Feb. 2, 2023
In LOVE with the rebuy app! Rebuy has really helped boost our overall AOV and UPT over the years with the many plug and play widgets that they offer. With rebuy, our merchandising and marketing teams are able to personalize the shopping experience by offering upsell/cross-sell opportunities at multiple touch points within the user journey. Also, Suki Abdulla is the absolute BEST rep ever! She's really supported us with setup with additional widgets that we want to implement.
Thank you for your great review! We couldn't agree more. Suki is amazing!!! Let us know if there is anything we can help with in the future. ๐
Jan. 26, 2023
By far the best upsell/cross-sell app that we've used! Our AOV has been through the roof since we started using Rebuy and has become a huge percentage of our store revenue. A big thank you to Rich, our Merchant Success Manager. Always available, quick to respond and full of insights on how to improve
Thank you for the review! Customer service is a priority for us and we try our hardest to achieve our customer's goals. Your stats are super impressive!! We look forward to helping your business grow ๐คฉ Please reach out should you ever need anything.
Jan. 23, 2023
When we discovered ReBuy, we didn't just discover an "app", we discovered a way to transform and grow our business, and oh, the customer support and technical team are top-notch which is an added bonus!
Thank you so much for taking the time to share your positive experience with Rebuy! We are grateful to get the chance in contributing to your online store's success. Please give us a holler should you ever need assistance ๐
Jan. 20, 2023
Rebuy is by far the most valuable app we have used in our shop. Checkout for our customers is easy and being able to suggest products as an impulse buy has worked well for us. In addition, whenever we have needed help, the team has been incredibly helpful โ by far the most helpful out of ANY app that I currently (or previously) have used. Definitely recommend this app.
Thank you so much for taking the time to leave a 5 star review and giving us a chance to help grow your business! It has been an absolute PLEASURE working with you. Don't hesitate to ever reach out should you need anything ๐
Jan. 19, 2023
Extremely powerful app for boosting your AOV with a multitude of features. It's a real "all in one" solution that replaced many of our existing apps. The support is also absolutely incredible... probably the best support experience I've ever witnessed in fact! Shout out especially to Jeffrey for all the customisation help - he really goes the extra mile to help you get you up and running as smoothly as possible. Super impressive app and an outstanding team, you won't be disappointed...
Thank you for the positive feedback! Hearing from merchants about their experience and what works makes a big difference to all of us here at Rebuy. Please reach out should you ever need any assistance.
Jan. 19, 2023
Aiman Alamdy is an absolute beast! Most reps will just respond to an inquiry with a ton of links with robust documentation on how the user needs to make the change. Aiman was able to get into the code over a Zoom call and help us from start to finish to set up our upsells and ensure they were firing. He cares about customers and is willing to go above and beyond to ensure they are taken care of.
Thank you for the glowing review! We are happy to hear that you have been having such a wonderful experience with the Rebuy. Please don't hesitate to reach out should you have any questions ๐คฉ
Jan. 12, 2023
Rebuy is such a game-changing app! There is so much value added once we integrated this on our website and it was such a light lift to integrate all the widgets we wanted. The onboarding went very smoothly and Rich, our Success Manager, has been a great asset to the support team!
Thank you for the review! We appreciate your business and your positive feedback!! We look forward to helping you in growing your business! Please donโt hesitate to reach out again in the future for any reason. Thanks again ๐คฉ
Jan. 11, 2023
Great App, great support team! They have been able to answer any questions and if not will do everything they can to resolve the issue or dilemma. The app is worth the monthly payment as long as you fully take advantage of the features.
Your review makes a huge difference to our team. Thank you! ๐ Keep in touch and please don't hesitate to reach out via in-app chat, or email in the future for any reason. Best of luck growing your shop! We'll do what we can to help! - All of us here at Rebuy
Jan. 10, 2023
This app is a game changer for my supplement brand! Before Rebuy I had to manage 3+ apps just to accomplish everything I wanted to do, and none of theme delivered the results expected or were as easy to use as Rebuy. Support is A+ too. Tom and his entire team were able to help me with a theme issue quickly and efficiently. As a small business owner who builds and does everything himself, I couldn't ask for a better app.
Thank you for the review! Customer service is #1 for us and we try our hardest to achieve our customer's goals. Please let us know if there is ever anything else we can help with ๐
Jan. 7, 2023
An extremely valuable app. We are still under utilizing it realistically but it is still earnings its weight in gold. Shout out to Ian from Rebuy on stellar support during our launch and after. The whole team behind Rebuy is quite excellent and support is stellar.
Thank you so much for taking the time to share your review and positive experience with Rebuy! We are grateful to play a small part in helping to make your online store a huge success. Thank you! ๐
Jan. 5, 2023
Our support has been top notch! Our Merchant Success Manager Janet lives up to her title. She's responsive, available and always willing to jump on a call to walk us through any questions we may have. Highly recommended.
Thank you so much for the review! We are thrilled that you are having such a great experience with Rebuy. You Smart Cart looks great and you AOV boost is impressive! We look forward to helping your brand grow even more! Please don't ever hesitate to reach out if you need anything!!
Jan. 5, 2023
Rebuy is a great app. The widgets sometimes need a bit of customization to work exactly like we want but the support team has always been responsive and helpful.
Thank you so much for taking the time to share your review and positive experience with our app. ๐ Give us a shout should you ever need any assistance!
Jan. 5, 2023
Rebuy = WOW!!! I've been growing our E-Commerce for a few years now so I've worked with a ton of apps, dev teams, account managers, etc and Rebuy has absolutely blown me away with their knowledge, support, creativity, and dev work. This app, and more importantly this team, will save me thousands that I would have had to pay to a dev team all while Rebuy increases revenue and the customer experience. Ian Eynck in onboarding and success has been an absolute gem... Rebuy is a home run for sure! Phil Symonds We Sound Human Founder/CEO
Customer success is what we love!! ๐ Thank you for sharing your story! Helping our customers success if SO important to us and we are so glad to see that you have had an awesome experience with our team. Dont hesitate to give us a shout should you need anything!
Jan. 3, 2023
I've just started optimizing my journeys with Rebuy, which has been a great experience. The functionality and capabilities of this app are well thought out and allow me to condense a lot of my workflow into one app. The support team and onboarding team is the highlight of this review. Dante was informative and highly knowledgeable. Jeffrey, through the chat app, took care of some fixes promptly. I highly recommend adding Rebuy to your arsenal.
Terrific! THANK YOU for sharing your positive experience! This make such a huge difference to our team and our business. We are thrilled to get the chance to work with you and your brand. So again, THANK YOU! ๐ฅ ๐
Jan. 3, 2023
Overall, it's a great tool to improve CVR across the site. Some integrations with other apps can be improved such as with Builder.io. Some features works better out of the box depending on the theme.
Thanks so much for taking the time to leave a review! We would love to hear more about your experience with the app integrations so we will be reaching out to discuss that further. Please let us know if there is anything we can help with to make your brand successful!