All reviews

Rating Breakdown

  • 5
    95% (687 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (4 ratings)
  • 1
    2% (12 ratings)
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5 / 5 Share

Jan. 22, 2022

Aaron was super helpful with onboarding and the app generated sales on day one. Definitely worth it!

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 22, 2022

Nothing else but just amazed by their professionalism and the level of their skills! Super happy to have such a team and app by our side! Everyone should try it!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

Rebuy is a fantastic way to offer upsells and a better cart experience. It was was super easy to install, and it's easy to implement new features and customize to your needs. The support staff is awesome—always helpful and extremely timely.

Store

Kion

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

Rebuy has been a great tool for our site to help increase AOV. We implemented the Smart Cart which has been great in easing the customer experience and also in cross-merchandising product. The support team is amazing - Aaron was our account supervisor and was super helpful in guiding us on what to implement into our site. Jordan was our technical support and was a huge help in getting everything set up and adjusting for any feedback we had. They're quick to respond to any questions and truly care about optimizing your site experience.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

Fantastic app and fantastic team / customer service. This has boosted our AOV and subscription opt in a lot. Free money. Support has been quick to go above and beyond to help fix things. Would recommend to you!

Using app

12 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Jan. 12, 2022

We have already seen an increase in AOV in a matter of a few weeks with Rebuy. We expect it to continue to rise as we enter our busy season. With the help of Aaron Dungca, I have been able to create reorder landing pages, post-purchase offers, AI & Smart Cart recommendations, and more. He has helped me make it a seamless process to upsell to customers and easier on the customer-facing end to find product recommendations! 10/10 would recommend.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

Such a fantastic app -- once you get the hang of setting up the data sources, it's immensely beneficial to the customer to see recommended products! I have a very complex catalog and this makes the shopping experience so much smoother.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

I signed up for ReBuy only for their mini-cart functionality (which has been great) but was blown away with the other features the app provides as well all for the same price. We were able to get rid of a couple of other apps because of this. Support has been great as well. Highly recommend!

Store

NOOMA

Using app

About 1 month

Total reviews

14

Average rating

5.0

5 / 5 Share

July 25, 2022

We have been able to easily do some promotions that were very difficult in the past with automatically adding free gifts to orders. We are also seeing a huge uplift with the smart cart and ai recommendations!

Store

SILCA

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2022

So far the service is great and the customer service is even better! Big thank you to Aaron! We felt we were underutilizing the capabilities, but now we see the light. :)

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

Been using this app for a few weeks now and I really like it. The support is great, and its loaded with rich practical features to increase AOV. In just few weeks we have seen a relative, substantial AOV increase. Very happy with it. I strongly recommend this app.

Using app

About 1 month

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 28, 2021

great and fast support, rebuy is our core market, impossible to come back without it, we love it ;-)

Store

Oniros

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

Great customer support has helped us implement custom coding to support our needs with their app where possible.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

The app drastically improved our cart flyout as well as our ability to upsell and have free gifts automatically display in the cart. Rebuy also has the best customer service with any app that we have used. Unbelievable support helping us launch as quickly as possible. Looking forward to rolling out all of the features they offer!

Store

OROS

Using app

6 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 22, 2021

What a waste of my time honestly! I was so surprise an app can actually inject code during the checkout process, of course, this one can't because that is only possible if you are at the SHOPIFY PLUS PLAN. Please make it clear from the very beginning, don't waste people's time! TJIS APP WILL ONLY WORK IF YOU HAVE SHOPIFY PLUS

Using app

About 2 hours

Total reviews

4

Average rating

3.0

Developer Reply

Please don't 1 star review us for this SHOPIFY limitation! There is only one feature in our app that is exclusive to Shopify Plus -- and that's recommendations in-checkout! We cannot control this! Furthermore -- Shopify is FIXING this soon! Checkout Apps (Rebuy will be one) will be live by end of Q1 is the current estimated timing! Let us work hard for you and we'll get your site dialed with Rebuy Smart Cart recommendations and more! Please email [email protected] and let's get this 1 star frustrating experience turned into a 5 star money making success! Let's go! Please feel free to email me at [email protected] too! We've got you!

5 / 5 Share

Dec. 14, 2021

Rebuy has a lot of features to easily boost AOV and provide a better user experience for customers, such as the smart cart. We wanted a standalone bundle page which wasn't an out of the box solution for Rebuy, but their amazing technical team coded it for us in a few days and its working perfectly. Highly recommend using this app, it quickly pays for itself.

Using app

19 days

Total reviews

8

Average rating

5.0

1 / 5 Share

Dec. 12, 2021

I use this app, it good at first... but...................unitl I added widget in prodcut page, and it slow down my product page, and this cause people can not press add to cart until 5-10sec later...... this is really suck!! I had pay a lot of ads, and I just wonder why the conversion rate is low.... and until I find out that... it already cost me 100+ for ads... luck I find out early...................if you do not want the app slow down your product page, be careful!!!!!!!!!!!!! bad!

Using app

About 10 hours

Total reviews

3

Average rating

2.7

Developer Reply

Very sorry to hear this! We are here to help! Not sure exactly what is happening here but we are here to support our merchants 100%! Can you please email us at support at rebuyengine.com (or me directly at john.erck at rebuyengine.com) so we can jump on a one-on-one screenshare to help troubleshoot and setup your account? Rebuy runs on Google Cloud Platform, GKE Autopilot, BigTable, Fastly, CloudFlare, and more to provide sub 50ms response times. We can for sure help out and provide a very fast perfectly setup implementation for you! Again, your experience seems very unique. Please reach out to me directly at john.erck at rebuyengine.com and I'd be happy to help out and do whatever it takes to fix this. Can you share what you had setup on your product page?

5 / 5 Share

Dec. 4, 2021

Absolutely brilliant - love the help section especially the Scripts generator, this is a complex app that does not need a dev to make it work (a little tech-savvy needed), beautifully integrated with Plus.

Using app

About 23 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 1, 2021

Brilliant app, literally. We've been aware of Rebuy for a year and now got the opportunity to try it. One thing I would point out is that the conversion rate increased massively. We have a relatively small number of SKUs, but customization and ai-powered recommendations mean we can make the most out of what the checkout & cart page can offer. The app is easy to install, but the initial setup is a bit difficult. The great thing is, Rebuy has fantastic support and helps us establish the app from A to Z. I want to especially mention Nick who helped and still is helping us. Great product and great support. Plus, ReCharge integration. Highly recommend it to any merchant who wants to lift their conversion rate. The ROI is pretty decent.

Using app

Over 1 year

Total reviews

12

Average rating

4.3

5 / 5 Share

Nov. 23, 2021

Beautiful app. The developers are also super prompt to help with my integration questions. Super super happy.

Using app

Over 2 years

Total reviews

1

Average rating

5.0