Rebuy Personalization Engine
Rebuy Personalization Engine
Rating
4.8
feedback
752
chart
#672
All reviews
Rating Breakdown
Review RSS Feed
Feb. 24, 2022
Very clean and super easy to use. Looks great on our website! Their staff is also incredibly helpful and quick to respond.
Feb. 22, 2022
Contacted the support as the smart cart doesn't work with the theme that is setup and after 5 days i am still waiting and nothing has been done. Even having access to my shopify they aren't contacting me anymore. Pretty disappointing as thats the only reason i haven't started my ads with a non working cart upsell. So now i will have to set everything up from scratch with a different app
Sorry for the poor experience! Our live chat support is only available M-F 9-5 EST and looks like we were in contact with you on Friday and then also touched base with you on Tuesday, our first day back in the office the following week (we take all US holidays off) with no response from you. We are sorry the experience wasn't what you were looking for! Please feel free to reach out to me to directly and I would be happy to personally walk you through getting setup with Rebuy. Please email me at [email protected] Thanks, Dylan G Director of Growth
Feb. 10, 2022
This is the best App on the Shopify app store! Rebuy has helped my AOV go up by 30%. This app is a game changer!!! Added bonus the customer services is amazing!
Feb. 9, 2022
Strauss was incredibly helpful in creating custom css code to add to our cart for a very specific product need. He quickly and efficiently helped us to resolve this issue in a day! Thanks so much!
Feb. 9, 2022
A game-changer. If you do not have this product, you are leaving money on the table. Team is incredible, product is even better. Couldn't recommend more.
Feb. 7, 2022
great app and good support. already seeing an increase in AOV. easy to use and install. highly recommend
Feb. 7, 2022
This app is great for what we need. We added it purely for the GWP option but ended up using so many more widgets. The smart cart is great and really helps conversion - the shipping bar, cross sell and recommendations are really fantastic. Also having the discount code box in the cart is helpful. The developers helped us with customizing a few widgets for what we really needed.
Feb. 7, 2022
We LOVE this app. It does everything you would expect and more. Though, what I love most about this company is their amazing customer service. It is the best I have ever experienced, really amazing and supportive. We've been using Rebuy for over a year and love everything about it.
Jan. 24, 2022
I downloaded this app purely for the post-purchase offer feature but was very happily surprised with many other features of which our website now uses. The Rebuy support team, in particular, are fantastic and always willing to help and solve problems fast. 100% recommend.
Jan. 22, 2022
Aaron was super helpful with onboarding and the app generated sales on day one. Definitely worth it!
Jan. 22, 2022
Nothing else but just amazed by their professionalism and the level of their skills! Super happy to have such a team and app by our side! Everyone should try it!
Jan. 18, 2022
Rebuy is a fantastic way to offer upsells and a better cart experience. It was was super easy to install, and it's easy to implement new features and customize to your needs. The support staff is awesome—always helpful and extremely timely.
Jan. 14, 2022
Rebuy has been a great tool for our site to help increase AOV. We implemented the Smart Cart which has been great in easing the customer experience and also in cross-merchandising product. The support team is amazing - Aaron was our account supervisor and was super helpful in guiding us on what to implement into our site. Jordan was our technical support and was a huge help in getting everything set up and adjusting for any feedback we had. They're quick to respond to any questions and truly care about optimizing your site experience.
Jan. 12, 2022
Fantastic app and fantastic team / customer service. This has boosted our AOV and subscription opt in a lot. Free money. Support has been quick to go above and beyond to help fix things. Would recommend to you!
Jan. 12, 2022
We have already seen an increase in AOV in a matter of a few weeks with Rebuy. We expect it to continue to rise as we enter our busy season. With the help of Aaron Dungca, I have been able to create reorder landing pages, post-purchase offers, AI & Smart Cart recommendations, and more. He has helped me make it a seamless process to upsell to customers and easier on the customer-facing end to find product recommendations! 10/10 would recommend.
Jan. 12, 2022
Such a fantastic app -- once you get the hang of setting up the data sources, it's immensely beneficial to the customer to see recommended products! I have a very complex catalog and this makes the shopping experience so much smoother.
Jan. 12, 2022
I signed up for ReBuy only for their mini-cart functionality (which has been great) but was blown away with the other features the app provides as well all for the same price. We were able to get rid of a couple of other apps because of this. Support has been great as well. Highly recommend!
July 25, 2022
We have been able to easily do some promotions that were very difficult in the past with automatically adding free gifts to orders. We are also seeing a huge uplift with the smart cart and ai recommendations!
Jan. 3, 2022
So far the service is great and the customer service is even better! Big thank you to Aaron! We felt we were underutilizing the capabilities, but now we see the light. :)
Dec. 29, 2021
Been using this app for a few weeks now and I really like it. The support is great, and its loaded with rich practical features to increase AOV. In just few weeks we have seen a relative, substantial AOV increase. Very happy with it. I strongly recommend this app.