Rebuy Personalization Engine

Nov. 23, 2021

Uninstalled because I experienced the most unhelpful customer service of any app I’ve worked with. I was excited by the features and screenshots offered on Rebuy’s Shopify page. I didn’t want to achieve anything complicated but I just needed some help to position the app in the right position on the product page (it's automatic detection didn't work) and to ensure it appears in the same way as an example screenshot shown on their site. Perhaps I was wrong to hope one of your team members might be kind enough to help me - by requesting permission to my store - but instead I was given short replies and sent a link to a help guide (which I cannot understand, unfortunately). A great pity as I had hoped this would be a great solution.

Nov. 19, 2021

Hands down the best Shopify app I've ever installed. The product is just incredible. They've thought of everything, it's super fully featured. The performance and quality of the app is amazing, and the customer support will knock your socks off. I truly can't get over how incredible the experience of installing and using Rebuy has been.

Nov. 18, 2021

Upsell, mini cart, cross sell and other features are outstanding. We have seen a HUGE revenue increase in subscription adoption and AOV since installing re-buy. We would love it if the rebuy team would put more work into the script performance and progressive enhancement/speed as this app has significant performance impacts on the theme and is currently the biggest drop on our performance metrics which is the only downside.

Nov. 16, 2021

Was struggling with the user interface but their assistance was really great and they wallked me through each step. Flynn Ramos is really great and was super helpful!

Nov. 9, 2021

Love Rebuy! I use it for both of my stores and it's been amazing. Jordan is a great help at getting it implemented on the site. Our AOV has increased. It's a no-brainer to have this app. It pays for itself. Nothing bad to say.

Jan. 5, 2024

1800ceiling loves Rebuy. The entire support staff was great, especially Reza Zohouri who was very patient, caring, and knowledgeable. Reza understood my needs and adjusted the app and widgets to suit my business. We will most definitely recommend Rebuy to others.

Oct. 28, 2021

Fantastic app to boost AOV. After testing some competitors this is by far the most powerful upsell, cross sell and post purchase app out there. Many thanks to Aaron for ensuring we were eligible to use the app even without using ReCharge, great support! Hoping we can display or subscription products soon in the widget too which I'm told is around the corner.

Oct. 26, 2021

Great support, Zach also send me a video how to fix some issues so in the future i can manage it by myself :) In terms of Rebuy as an app they surpass my expectations!

Oct. 22, 2021

Hi, I am loving the upsells as well as the ability for users to purchase again after purchasing with post-purchase. Flynn was very helpful thank you.

Oct. 21, 2021

Great app and great support to set up recommendations throughout the site. We have them on home, product and checkout pages.

Oct. 19, 2021

Great people, great app. easy to get set up and get started with all our upsells. Their app gives you great features for shopify plus.

Oct. 18, 2021

Rebuy is the most versatile upselling app I've ever tried and even more than we could custom build in house. Support is incredible, there are so many customization options and they really get what it takes to increase AOV while adding value to the customer. Bottom line Rebuy has increased our AOV by 22% immediately and I highly recommend it.

Oct. 15, 2021

Just launched Rebuy on our site, Ohlolly.com, with the help of Zach and Nick. Zach's tech support is super thorough and speedy. Nick is full of great ideas. Looking forward to seeing our AOV jump up. Thanks Rebuy!

Oct. 14, 2021

This is the best app on Shopify and what makes it even better is the support team. Aaron and Jordan are the two most helpful people I have worked with from a support perspective. Download the app and watch your sales and AOV increase, and you will get world class service along the way. Highly recommended and I can't wait to implement Rebuy in even more places on our website!

Oct. 12, 2021

Had some trouble getting the calculation for the free shipping announcement bar to work. Got a response next day and chatted with support rep, who very quickly identified the issue. Highly responsive and knowledgeable customer support for this app!

Oct. 8, 2021

Great well rounded application. Has lots of features you can add to your store. Amazing support always there to help you set it up as well

Oct. 4, 2021

We have a custom theme and getting the app to work for us was not the easiest thing, but it was totally worth sticking it out. Our site now looks awesome, and the user experience is really good. Their support team is really great. And the functionalities of the app are amazing, its like 10 apps in one.

Oct. 1, 2021

Rebuy's team has been incredibly helpful and on top of their game. The slideout cart and pre-purchase upsell functionalities are effective and something we'll continue to experiment with.

Oct. 1, 2021

We've been using Rebuy for the past few months and it has made a massive difference not only in our AOV but also helps with product discovery and converting one-time purchases to subscriptions. Zach and Strauss have been huge life-savers when we've encountered issues or bugs. They respond swiftly and ensure the issue is resolved in a timely manner. Rebuy is and will remain an integral part of our ecommerce strategy. Thank you for creating and continuing to improve this great product. Keep it up!

Sept. 29, 2021

This app is a game-changer! The ability to add a post-purchase, single charge offer after the sale is PRICELESS!! Comes with bells and whistles based on cart size and customers previous purchases. Thank you, Jordan!!