Rebuy Personalization Engine
Rebuy Personalization Engine
Rating
4.8
feedback
751
chart
#173
All reviews
Rating Breakdown
Review RSS Feed
Sept. 4, 2024
Rebuy has been a great tool for us at every step of the way. Our rep, Alison, is experienced, professional, determined and always willing to help us solve any issues we are having. Rebuy has truly been a game-changer for us and Alison is a HUGE part of that. Adding more to the review here as we had some issues with a couple of our widgets and Steven from the chat messenger was so patient, hard working, and didn't give up until he found the solutions for both the issues we were having! Rebuy, you have a great team on your hands!
Thank you for your wonderful feedback! We're delighted to hear that Rebuy has been a game-changer for you and that Alison's support has been invaluable. We're committed to continuing to provide the high level of service you deserve! 🌟
July 22, 2024
Love everything about this app - it has heaps of features to adopt, is super easy to use, and has increased our AOV substantially. We've been working with Max for some time now and he's been so helpful and responsive with our more technical requests and implementations. Suki and Emelia have also taken good care of us during a Rebrand in which all of our widgets and Smart Cart needed redesigning, and their patience hasn't gone unnoticed - thanks so much team!
Thank you for the wonderful feedback! 🎉 We're thrilled to hear how our app and team, including Max, Suki, and Emelia, have positively impacted your business. Your success and satisfaction are our top priorities, and we look forward to continuing to support your growth!
July 15, 2024
Max was fantastic with us in the Omni team and is an invaluable resource for us in optimising our Smart Cart and Postpurchase flows. Rebuy is a great app that has given us a real boost to our growth. Would recommend!
Thank you for your kind words! 😊 We're delighted to hear that Max and our app have been instrumental in boosting your growth. Your recommendation means a lot to us, and we're excited to continue supporting your success!
July 14, 2024
Unbelievable customer service! I was trying to fix something in my smart cart and didn't know how, so I left a question in the chat. Not only did they get back to me right away, they went in and made all of the necessary changes for me so I didn't have to do a thing. Love them. Love the features they offer. Very impressed!
Thank you for the fantastic feedback! 🌟 We're so glad our team could assist you promptly and efficiently. Your satisfaction with our features and service means the world to us!
July 12, 2024
We absolutely love REBUY! This app is a game-changer that enhances and strengthens our consumer conversion funnel. It's particularly fantastic for boosting AOV and CVR. Each widget can be tailored to our exact needs, creating an exceptional consumer experience. Plus, our Success Manager, Max, has been incredibly attentive. His recommendations have been spot-on, taking our performance to the next level. Highly recommended!
Thank you for the glowing review! 🌟 We're thrilled to hear how Rebuy has enhanced your consumer conversion funnel and boosted your AOV and CVR. Max and our team are dedicated to your success, and we're excited to keep delivering exceptional experiences for you and your customers!
July 11, 2024
Lots of additional help when implementing different features. Kelsey was really helpful whilst we found our feet with the app.
Thank you for your feedback! 😊 We're glad Kelsey could assist you during your implementation. We're here to ensure you get the most out of our app and are always ready to help!
July 11, 2024
Rebuy is an easy solution to enhance your customer's check-out experience. We moved our store from a standard check-out to a drawer cart check-out with upsells at check-out. While it has yet to be seen how well these upgrades will improve our Average Order Value or Conversions, what has been most impressive is Rebuy's customer service and support. Unlike many other apps that I have used across many devices (Android Apps, Shopify Apps, etc.) that have a decent app but poor support (what do you do when you need help), Rebuy provides timely and consistent support that goes above and beyond what I was expecting. Just for that, I would 100% recommend giving Rebuy a try to see if it will work for your store/company, because they will do what they can to make sure you succeed.
Thank you for your detailed feedback! 🌟 We're delighted to hear how pleased you are with our customer service and support. Your recommendation means a lot to us, and we're committed to helping you see those improvements in AOV and conversions. We're here for you every step of the way!
July 10, 2024
Rebuy is an excellent solution for retailers aiming to provide a professional and branded mini cart. It offers a range of features, including GWPs, samples, upsells, cross-sells, and more. The support team, especially Max and the technical staff, have been prompt and knowledgeable whenever issues or opportunities arise. Although we are still in the early stages of using Rebuy, we are already experiencing significant benefits from this partnership!
Thank you for your fantastic feedback! 😊 We're thrilled to hear that Rebuy is already making a positive impact for you, and it's great to know that Max and our technical team have been helpful. We're excited to continue supporting you as you explore all the features Rebuy has to offer!
July 10, 2024
Thank you for the 5-star review! 🌟 We're delighted to hear that Rebuy is exceeding your expectations. We're here to ensure your continued success with our platform!
July 10, 2024
Working with Max & Steven to solve an issue we had with our sidecart widget was great. Super responsive and great communication went a long way and reassured our team that we made the right choice in selecing Rebuy and that we would get to a solution quickly.
Thank you for sharing your experience! 😊 We're thrilled that Max and Steven were able to assist you promptly and effectively. We're dedicated to ensuring your success and are always here to support you!
July 9, 2024
Adding rebuy to our site has been a game changer! It has helped increase our sales so much. I would highly recommend this app. We had such a great success working with Rebuy in the past that we have decided to add this app to our other brands. Working with Max Trummer and Suki Abdulla has been such a great experience and I have already learned so much. If you are looking to increase sales and cross sell your items Rebuy is the perfect platform to do so.
Thank you for your amazing feedback! 🌟 We're thrilled to hear that Rebuy has significantly boosted your sales and that Max Trummer and Suki Abdulla have provided a great experience. We're excited to continue supporting your success across all your brands!
July 4, 2024
The Rebuy team has been incredibly helpful, and the app is fantastic. Our sales have significantly improved. A special thanks to Monica from the Rebuy team for her detailed attention and support.
Thank you for your wonderful feedback! 🌟 We're thrilled to hear that our app has boosted your sales and that Monica's support made a positive impact. We'll keep striving to provide top-notch service and support. 😊
June 28, 2024
We've been working with Rebuy for over a year. We recently have been introduced to Kalum on the Rebuy team. He has some great ideas to improve how we are using Rebuy and increase our conversions.
Thank you for your continued partnership! 🌟 It's fantastic to hear that Kalum's ideas are already making a difference. We're excited to keep working with you to boost your conversions even further. 🚀
June 25, 2024
Great solution and team - highly recommend. I've been working with Rebuy for almost a year now and will continue to do so happily for years to come if they keep doing what they're doing. Our Success Manager, Max, has truly added value to the business. We've seen a stronger return each quarter and a lot of new features that actually work. The app is well integrated in our store and and apps. I'm looking forward to more customizations with our Tapcart mobile apps. If you're already making money this will definitely make you more.
Thank you for such a glowing review! 🌟 We're delighted to hear about your ongoing success and the valuable impact Max has had on your business. We'll keep delivering the features and customizations you need to drive even greater results. 🚀
June 25, 2024
We're big fans of Rebuy. Its one of those rare Shopify apps that simply works great. The more you learn the platform, the more you find ways to improve not just your AOV and CVR, but also your customers' experience on your site. Rebuy's system of data sources as the logical foundation for its various widgets is very powerful without sacrificing user-friendliness. It's truly endless what you can do with Rebuy to increase your overall revenue. The team over there is excellent too -- everyone I've chatted with through their live chat feature has been super helpful. Our merchant success manager Monica brings great ideas and feedback to our meetings and clearly has our continued success in mind. Our onboarding team of Logan and Aiman were great too. There are things I would change about their analytics dashboard and reporting. Revenue is somewhat over-attributed, but not in a way that we're not aware of, and we've simply developed our own dashboard in-house using their CSV exports. Our in-house dashboard shows clear ROI, so we're confident that Rebuy is worth every penny. Highly recommend!
Using app
About 2 months
Total reviews
5
Average rating
5.0
Thank you for your detailed and enthusiastic review! 🌟 We're thrilled that Rebuy is enhancing your AOV, CVR, and customer experience, and that our team has been so supportive. We'll take your feedback on the analytics dashboard to heart and strive to make it even better. Here's to your continued success with Rebuy! 🚀
June 18, 2024
Great tools to drive CRV and engage customers. Support teams are fantastic and always there to guide you & get the most out of the platform Highly Recommended
Thank you so much for your wonderful review! 😊 We're thrilled to hear that our tools and support teams are making a positive impact on your customer engagement and CRV. Your recommendation means the world to us!
June 14, 2024
Fantastic app however not compatible with our wholesale pricing app. I also for some reason had access to someone elses store/rebuy login..i could literally make changes if i wanted.... A bit of a worry. They said they fixed it but i still had access. Since uninstalling rebuy our cart function dosent work anymore and also have no acces to developer help to remove whatever code has been left behind (which i was told all code would be removed) please help, this is affecting my business
We’re sorry to hear about your less than great experience with Rebuy. Our VP of Support has reached out to you directly to address your concerns and we look forward to making things right.
June 13, 2024
Dante Maxwell has been super helpful with managing our account. He has showcased each area of Rebuy that we can utilise and test to increase our AOV and has demonstrated work around's for any issues we are facing. Very pleased with his assistance and guidance.
Thank you for sharing your experience! We're delighted to hear that Dante's assistance and guidance have been so valuable in managing your account and increasing your AOV. We'll make sure to pass along your kind words to him. 😊
June 10, 2024
amazing app for conversion rate optimization and the team is incredibly helpful!!
Thank you for your fantastic feedback! We're thrilled that our app is boosting your conversion rates and that you find our team helpful. We're here to support your success every step of the way! 🚀
June 10, 2024
As a business that has been using Rebuy for several years, our experience with this personalization platform has been exceptional. From its powerful tools to its top-notch support, Rebuy has consistently delivered above and beyond our expectations.
Thank you for your continued trust and support over the years! We're delighted to hear that our tools and support have consistently exceeded your expectations. We're committed to maintaining this level of excellence for you. 🌟