Recart: SMS Marketing + AI
Recart: SMS Marketing for Shopify (Text Message App)
Rating
4.8
feedback
5,471
chart
#4,748
All reviews
Rating Breakdown
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Jan. 25, 2018
They've done a fantastic job with my conversions and they're so easy to use!
Jan. 24, 2018
Recart has been helpful in the past by letting me when someone had abandoned there cart so I can close that sale and it has helped my store alot.
Jan. 23, 2018
5 star for extra 7 days. Seems like the best app right now compared to others tho
Jan. 23, 2018
Recart is changing the game. Closing the gap between abandoned cart loss & relevant communication for our customers. The set-up + tools are easy and efficient to integrate with your store!
June 19, 2018
Worst shopify app we've used. The features the app promise to deliver are nice. The problem is some key feature NEVER work for us. For instance, the app was supposed to send 3 emails to the customers who abandoned the cart. It did not email the customers at all. We reported this issue to the customer support. They promised to investigate the problem and get back to us. We have never heard from the support. We contacted the support again 2 weeks later. They promised to fix the problem and get back to us. They forgot to get back to us again. Meanwhile we lost lots of sales and we could not recover 99% of cart abandonment. Still want to recover the cart using this app? Wish you best luck to you because you ain't gonna recover most of cart. Go for another cart abandonment app.
Thanks a lot for the review, we appreciate the feedback! :) I just checked your conversation with our support team and as per we discussed, the reason why Recart didn't send out your 3rd message is that it was set to 48 hours and on the screenshot, you have sent us, you can see that this timeframe wasn't over yet. If you check your earlier messages, you can see that the messages were sent out successfully. We discussed the matter in that conversation, however, we got no answer from you to our explanation. :( In case you'd like to give Recart another try, feel free to reach out to us and we'll help you set up your account to get the best out of our app. :)