All reviews

Rating Breakdown

  • 5
    88% (4,804 ratings)
  • 4
    9% (492 ratings)
  • 3
    2% (95 ratings)
  • 2
    0% (21 ratings)
  • 1
    1% (62 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

June 22, 2021

I use this plug-in to help me promote transactions. The current effect is quite good. There are still many functions that have not yet been experienced. However, the homepage is restricted from sending messages to customers due to frequent message sending. I don’t know if others have this situation, but I still Recommend it and will subscribe

Store

Sololia

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review and the recommendation, it means a lot to us. Let us know if you need any assistance :) Recart Team

4 / 5 Share

June 5, 2021

So far so good. I need more time to give five stars but great app as of now. I will be sure to update and leave another review in more time.

Using app

5 months

Total reviews

6

Average rating

3.8

Developer Reply

Thank you so much for leaving a review. Our team is here for you to help you get out the most of your Recart journey. Let us know if you need any assistance :)

4 / 5 Share

Dec. 30, 2019

Very easy-to-use app that saves a lot of abandoned shopping carts.Hope to develop more functions.come on.

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you very much for giving us feedback! We've also released several additional features to combat other major issues, such as discount abandonment. We'd highly recommend browsing our blog: blog.recart.com, where you can learn about our latest technologies and implement them as soon as they are released. :)

4 / 5 Share

Dec. 13, 2019

I do not doubt about Recart potential,but my focus right now is my website performance.I'll be back.

Using app

4 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks a lot for your feedback, it helps a lot! We've reached out to you regarding your site's performance, because (due to our scripts loading asynchronously) we should no have any slowing effect on your site. Our Customer Success team would love to help you investigate how to optimise your site's loading speed while not giving up the important marketing elements on your page. We're looking forward to hearing from you. Kindest Regards, The Recart Customer Success team

4 / 5 Share

July 13, 2019

App works good so far. I had an issue and a rep helped me with clarity. Response time was quick and good manners represented

Using app

4 months

Total reviews

2

Average rating

4.0

4 / 5 Share

May 15, 2019

App has some impressive integrations and strategies to make up for the pre-check loss that occurred in April. When we had issues getting everything setup and making the widgets show properly within our theme their customer service team worked with us for a week, providing great service and setting everything up just right. Gave a 4 out of 5 stars because the load time of our pages did suffer a bit due to some of the apps features. At the end of the day we did not decide to stay with Recart - as the strategies did not line up with our branding and preferred method of customer communications but that has nothing to do with the app itself or the team behind it. Thanks for the great service Walter & Soma.

Store

MANIMAL

Using app

24 days

Total reviews

13

Average rating

3.5

Developer Reply

Thank you for your honest review! Please know that Recart's code loads on websites asynchronously, so it will never block or slow down other parts of your site that are actively downloading. We are glad we could help you to test Recart on your store and wish you a great success in the future! :)

4 / 5 Share

April 29, 2019

Great app so far, though wish there was lot more customization to the shopify widgets (color, font, text, placement, etc)

Store

Bench

Using app

Over 1 year

Total reviews

7

Average rating

4.4

Developer Reply

Thank you for your review and feedback, we appreciate it a lot. :) We'll make sure to forward it to our product team. If you have any questions, please feel free to contact us, we are happy to help.

4 / 5 Share

Feb. 3, 2019

I just configure the app. Super easy. Waiting for first results. Perhaps a few things to configure some info seen by customers in French. (e.g. 'get it in messenger' text button or Rob not you ?.....

Using app

7 days

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for your review! We wish you great success in your business. Please contact our support and we'll be happy to translate the Messenger language for you! :)

4 / 5 Share

Jan. 23, 2019

Application au top , et support très réactif! Cette application m'aidera réélement à faire des ventes, !

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your review! :)

4 / 5 Share

Dec. 27, 2018

It's a great app, I like how their features worked. Their customer service is excellent when they're online. They settled my issues almost immediately every time. However there's a little improvement needed, I wish I can create flow and further my conversation with customers in messenger. Besides that when I open the app, I have to stare at the loading page, if not it will mostly fail and I have to reload it a few times.

Using app

Over 1 year

Total reviews

2

Average rating

4.0

4 / 5 Share

Nov. 26, 2018

This app got me 1 sale. Haven't got time to test further. Will provide more insights when I have more time with this app.

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 26, 2018

This app is excellent for cart abandonment. I would highly recommend to any Shopify Store whether just starting out or seasoned seller.

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 25, 2018

App is a really good idea! Just sad that the 28-day free trial is not actually 28 days, it's 7 so I didn't even had time to understand the app and generate value... This is why I'm giving the 4 star review. Of course you can extend your trial for and extra 3 weeks by doing task, which is awesome! I'll update my review as soon as I'm able to generate any revenue from it!

Using app

16 days

Total reviews

2

Average rating

4.0

4 / 5 Share

Nov. 25, 2018

This app is awesome, but I gave it 4 stars because it is not compatible with the safari browser. That means people with iPhone's using their safari browser will not see the messenger icon or be able to view the benefits that the app has to offer. That's missing out on a large demographic of people, in my opinion. Otherwise, the app works very well. I have to use a different messenger app to help capture iPhone users as well, but I'm hoping with the price of Recart that they'll work on becoming compatible with iPhone users.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 23, 2018

Just started testing Recart. Looks like it has tons of potential. There seem to be a few glitches though so hoping they'll fix that. It's generating high open rates & high engagement and the audience will be very receptive. Again, the only issue thus far is that we sent out an instant campaign and when someone responds with an actual reply, it doesn't send the promo.

Using app

Over 1 year

Total reviews

3

Average rating

4.0

4 / 5 Share

Nov. 23, 2018

Amazing app ! just started lets see. So far it does what it says. Staff is also helpful. They should also do retargeting for customers who just visit the website without subscribing. Enjoy using it ! :)

Store

Huedee

Using app

2 months

Total reviews

11

Average rating

3.4

4 / 5 Share

Nov. 22, 2018

Très bonne appli, j'aime bien. Facile à comprendre et à utiliser. Ce que je préfère moi, c'est la possibilité de pouvoir interagir avec les clients par le bot messenger. Trop cool.

Using app

17 days

Total reviews

2

Average rating

4.0

4 / 5 Share

Nov. 22, 2018

Recart is an easy to use app that helped me recover a lot of abandoned carts and made a lot of sales for me. Facebook messenger campaigns are very lucrative and are a lot of fun to play with. Would definitely recommend this to anyone.

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 21, 2018

Recart app is one of the best plugins that help me recover customers who have abandoned their carts. It also enables me to see what the customers have abandoned. Being user-friendly and easy to set-up, it is a bonus to store owners who are not so computer savvy. Besides that, there is a myriad of features to help recover sales which are otherwise lost. I will definitely recommend this app. Also must mention that the support from the team is great!

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

4 / 5 Share

Nov. 20, 2018

Great app! I've been using it within the trial period and its generated enough sales to pay the monthly subscription many times over. Its proven to be an essential part of my business. Very useful!

Using app

About 1 year

Total reviews

1

Average rating

4.0