Recart: SMS & List Growth
Recart: SMS Marketing for Shopify (Text Message App)
Rating
4.8
feedback
5,474
chart
#3,842
All reviews
Rating Breakdown
Oct. 26, 2020
This app so far has helped me with a bit of conversion, yet, at the same time, got me lost some profits as well. First of all the unsubscribe button did not work, annoyed the hell out of my customers. I had to manually go unsubscribing every single person. Second of all, this is what disturbing: the abandoned cart keeps sending message to people who have already converted. I had some discount codes for the abandoned cart and customer came back and asked me to refund back as "i did not see this code when i purchased". Support is good, tried to fix the problem but at the end of the day, still not fixing anything. 1 star non-negotiable. Updated: I updated to 3 stars since the support is helping. Recently discovered that more than 1 person has subscribed but not in the subscriber list. This will make it hard once the customer decides to unsubscribe. Bottom line is, I'll surely give you 5 stars if my problem is fixed, and comitted to the plan as you've been helping me with more conversions.
Thank you for your honest feedback, we appreciate it. We are sorry that you had such a bad experience with our services. :( Your request was answered via email, and we hope to sort this out as soon as possible. Best, Recart team
Dec. 4, 2018
Half the functions don't work with the app, for example, the Push Notifications. The only thing that works reliably is the abandoned cart automatic messages.
Nov. 22, 2018
Je trouve ce logiciel très intéressant pour tout ce qui marketing et vente, propose la récupération des paniers abandonnés...
Nov. 20, 2018
the pre-check widget is over. it is a bad news i hope they will find a better solution. i wait the update.
Nov. 13, 2018
Its my first time using this app. in the end of the month im will come back to tell if its good or not ;)
Nov. 6, 2018
i haven't had any sales via this app yet but reviewing them gives it a second chance, its a very easy to understand software so lets see how this goes!
Oct. 30, 2018
This app sounds like a great strategy with everyone using social media , it's a must have. I'm neutral on the rating because I'm testing it out.
Oct. 20, 2018
Love the abandorn cart sale generation. Just that, the welcome message sale generation shall not included in the sale generated by recart messenger or they shall have an option for customer to choose which feature to pay.
Oct. 12, 2018
The app itself is great, very good UI/UX and overall the app is wonderful BUT the problem is that the main feature that I need (Add To Cart Widget) is generating a very low conversion rate. 185 Abandoned Carts and only 28 Subscribers (0$ income) They need to do something about this because even due the app is great, it doesn't generate any revenue for me
Oct. 8, 2018
this app has done a very good job however i got a bit confused when it was not retrieving any email address for the site. Will give it a second try
Oct. 3, 2018
Not enought tracking tools, (like open rate, click rate, page view) but seem working well i need try further to be sure.
Oct. 4, 2018
I like the idea of the service this app provides and believe it can Pay for itself right away with an experienced store owner with customers and traffic already. With that being said, as a Brand New Ecommerce store owner, It's pricey to get started. The plugin was recommended thru a program I purchased. It nice that you offer a free trial - however you make your potential clients jump thru hoops to get more trial time (shady in my opinion) to get a real feel and learn how to use the app.
Sept. 27, 2018
Not that many sales yet but a this seems to work well. Haven´t tried all the possibilities but soon will.
Sept. 13, 2018
Yet to try it. Trial expired before store started to do anything. Looking into it again now. Forced to write review to extend trial. Seems a bit pricey, but if it does what it says then should be ok. Will Update once I've actually tried it.
Sept. 8, 2018
I just downloaded the app and so far it is easy to use. I will write another review in two weeks time.
Sept. 6, 2018
The app is very easy to setup. You like to see a free plan instead of of a trial only. So far it hasn't made any sales
Aug. 28, 2018
It has been very easy to use, however I have not yet seen any return from it. Our sales have dropped significantly since we started it, but not sure if a co-incidence or not. I will try the extended 3 week trial and see if it improves. All in all it looks like it should be a good system - if it helps generate sales.
Aug. 26, 2018
Seems to be a good app, and I am very excited to work with the app to get more sales
Aug. 16, 2018
Not sure yet, as my free trial subscription has ended and I have been able to use it
Aug. 6, 2018
Easy to use have not made any sales from it yet but it has only sent three emails out. Will keep using it however.