Recart: SMS & List Growth for Shopify

Recart: SMS & List Growth

SMS marketing to help you spend less, sell more &...
Rating
4.7
Feedback
447
Reviews
Chart
#2,776
Shopify

All reviews

2 / 5 Share
Sept. 15, 2022

At first, we thought that we found the right app for our business, our Facebook messenger blast works really well, but suddenly the performance of this app fluctuates, as we noticed during our monthly sale, total message sent decreases until the campaign just activate and do nothing. We try to seek help to their Support Team but unfortunately, they can't also provide us the answer why it happens, Vivien, one of the CS Support just tell us that their experience with Sponsored Messages is still the same, it is a hit or miss, meaning they are not confident that the app performance will work for us.

Store Using app Total reviews Average rating
Big Skinny Philippines Over 3 years 6 4.5
Developer Reply

Thank you for your review, we are sorry you had an unpleasant experience with our app. Please note that Recart has no effect on the delivery of Sponsored Messages, this is completely handled by Facebook. We reached out to you in a separate email to make sure your Sponsored Message setup is correct. Best, Recart team

2 / 5 Share
July 27, 2022

Get eight times more sales. A bold claim. Even though we had paid social media ads explicitly made for driving traffic to our store, all of our sales did NOT use the promo code you could get by signing up to text messages by Recart. Long story short, our customers are better off paying the retail price than giving away their phone numbers for a 15% off on their purchase. Perhaps Recart drives sales up for lower-priced items or a different industry than ours. Electronics shop owners, pass on this one. It will take valuable time for you to set up this correctly, and it's not worth it. You are better off pushing more sales through promotion inserts in your packaging, giveaways on social media, and 5-star reviews. My two cents.

Store Using app Total reviews Average rating
The Gaming Eagle 29 days 7 3.4
Developer Reply

We’re sorry you had a negative experience with our free trial program! The 8X ROI guarantee is only feasible when there’s a minimum level of traffic coming to your store. Our team should’ve reviewed your store stats in more detail and communicated this at the beginning of the trial to set proper expectations. Again, our apologies for any miscommunications. Please let us know if there’s anything further we can do. Best, Recart Team

2 / 5 Share
April 13, 2021

You can use them to get your products market price all wrong without any permissions. I tried this app, but it just added a discount code open to public without any pre-talk or try to get any permissions from us, which caused us much more headaches than we don't have them.

Store Using app Total reviews Average rating
IKID PLANET 7 days 1 2.0
Developer Reply

Thank you for the feedback. We have reached out to you via email to get to the bottom of the issue and find a solution as soon as possible. Thank you so much for your cooperation.

2 / 5 Share
Oct. 18, 2017

Lots of problems, did not work correctly, in one month we had to pay 3 times, no money back...... Also big speed problems with shop.

Store Using app Total reviews Average rating
Hifiteamshop 8 months 7 4.0

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