All reviews

Rating Breakdown

  • 5
    84% (426 ratings)
  • 4
    9% (45 ratings)
  • 3
    3% (15 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (14 ratings)

Reviews with Text

  • 100% (506)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 22, 2020

I almost deleted this app because it didn't seem to be doing much for me. However, I decided to reach out to the team first and ask if they had any tips. We turned on some additional functionality and it has been extremely effective since then. I'm happy I didn't delete it - that would have been a big mistake. The team is very nice and helpful.

Using app

Over 1 year

Total reviews

10

Average rating

5.0

Developer Reply

Thanks for your feedback :) We're happy to help you anytime, so please don't hesitate to contact us in the future. -Recart team

5 / 5 Share

June 17, 2020

Recently had a small issue and the customer support was awesome. Solved my problem immediately. Thanks a lot!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're always happy to help, so please don't hesitate to reach out to us if anything else comes up. - Recart team

5 / 5 Share

May 4, 2020

Recart has been a staple in our marketing plan. It's a must! Very friendly customer service to! Highly Recommended.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback, we really appreciate it :) We're happy to help anytime, so please don't hesitate to contact us in the future. - Recart team

5 / 5 Share

Jan. 7, 2020

I have been used the app more than 6 month. That's very good messenger marketing. Super support can help you any issues in the app. Recommended!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for your kind words! Your feedback means a lot to us. We're always happy to help, so please don't hesitate to get back to us if anything else comes up. :)

5 / 5 Share

Dec. 3, 2019

Easy to use if their on-boarding team helps you out. Very fast support when needed. Not sure yet if all revenue that they claim to be earned through their app is really thanks to their app, but I am sure their app helps.

Using app

About 2 months

Total reviews

8

Average rating

4.5

Developer Reply

Thank you very much for your review, we were happy to help you. :) Regarding your concern about the revenue, please know that a sale is attributed to Recart if a customer opens or clicks a Messenger notification sent by Recart and makes the purchase in the next 72 hours. In certain cases, when sending Facebook Messenger Campaigns, Facebook will not provide us information about whether the recipient opened the message. In these cases, the 72-hour conversion window will be open when the user received the message. Keep up the good work, and whenever you have a question, don't hesitate to contact us again!

5 / 5 Share

Nov. 29, 2019

Great app! Messenger Marketing works and we are constantly getting sales from it. Support is also incredible, we definitely recommend it!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thanks a lot for your kind words! It means a lot to the team. Please don't hesitate to get back in touch with us if you need a hand with anything at all. Our team would love to help out. Best wishes, Recart's Customer Success Team

5 / 5 Share

Oct. 30, 2019

Adam has been so wonderful in setting all of the best features to our webstore! It's been over 2 weeks and we are still testing out the features and learning our customer behavior. Hope this will help reduce our abandon cart gap!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive review, we were happy to help you. :) We wish you great success in your business. Don't hesitate to contact us if you have further questions.

5 / 5 Share

Oct. 30, 2019

Great app. Very useful. I would highly recommend it to any store. Very easy team to work with also.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! Let us know if we can help further.

5 / 5 Share

Oct. 21, 2019

I use this app and it has already recovered over $1k from abandoned carts in just 7 days. Simply amazing! Highly recommend.

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

We're always happy to see such amazing results. In case you need any help, feel free to reach out to us anytime. :)

5 / 5 Share

May 28, 2020

Excellent app, has saved me thousands in abandoned carts. Its captured a lot of sales and brought so many people back

Using app

9 months

Total reviews

14

Average rating

5.0

Developer Reply

Thanks for the feedback! We're always glad to see our clients reach success with Recart :)

5 / 5 Share

July 28, 2019

This app is cost friendlier, easier and more powerful than any other messenger abandoned cart program. It has easy integrations too. I use it every day to increase sales. Probably the #1 tool for any shopify site. I've used them all and this is the leader by far.

Using app

About 1 hour

Total reviews

8

Average rating

5.0

5 / 5 Share

June 1, 2019

This App is the Best and a Must Have for your store. I use it to recover Carts, to send Discounts to my Customer and Cutomer Chat. Each job it does have generated additional revenue. It is easy to install and is User Friendly.

Using app

3 months

Total reviews

15

Average rating

5.0

Developer Reply

Thanks for the positive feedback, we really appreciate it. :) Keep up the good work, and whenever you have a question, don't hesitate to contact us via the chat-box on your Recart dashboard. :)

5 / 5 Share

April 2, 2019

Hey, very nice app and a very reactive support with incredible advice. I recommend to use this app. Definitely worth it.

Store

INOMEGA

Using app

25 days

Total reviews

7

Average rating

4.4

Developer Reply

Hi there, Thank you so much for your feedback, we appreciate it. :) Please feel free to contact us if you have any questions. :)

5 / 5 Share

March 7, 2019

Great customer service!!! Thomas and his team were able to resolve a connection issue with Facebook in a timely manner. 100% recommend!

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you very much!

5 / 5 Share

Jan. 9, 2019

My shop has not opened as yet but I needed to know if everything was working well. I have to say that the customer service at Recart, compared to other apps out there is out of this world. The staff John or Thomas are just amazing. They must be busy but despite having a lot on their plate, they answer fast and try to help you every step of the way. I cannot recommend them more. Thank you so much guys, don't know what I would do without you.

Using app

6 months

Total reviews

8

Average rating

4.8

Developer Reply

Thank you so much! :)

5 / 5 Share

Dec. 28, 2018

Great app and extraordinary support. Really recommend for everybody looking to expand customer list and increase conversions

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! :)

5 / 5 Share

Dec. 22, 2018

This app is much simpler to use vs. other cart abandonment apps I've looked at. Would definitely recommend.

Store

8Sheep

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

Dec. 18, 2018

Very cool app for abandoned checkouts especially. I love the customization and how the tutorial is done, really helpful!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

Dec. 17, 2018

Top notch app with top notch support. Highly recommended for everyone who is willing to get facebook subscribers.

Using app

12 months

Total reviews

5

Average rating

3.4

Developer Reply

Thank you!

5 / 5 Share

Nov. 26, 2018

Awesome app based on the trial. Anxious to see the results with long term use. Did not realize the monthly fee increased as sales from using the app increase.

Using app

9 days

Total reviews

4

Average rating

4.0

Developer Reply

Thanks for your feedback, appreciate it a lot! :) You can read more about our pricing here: https://recart.com/pricing. Let us know if you need further assistance. :)