All reviews

Rating Breakdown

  • 5
    88% (4,802 ratings)
  • 4
    9% (492 ratings)
  • 3
    2% (95 ratings)
  • 2
    0% (20 ratings)
  • 1
    1% (62 ratings)
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5 / 5 Share

Dec. 16, 2016

So far the absolute best app I've used for cart recovery, hands down. It honestly is the only one that truly captures all abandoned checkouts. Shopify's default cart recovery only gets maybe around 30% of them from my experience. Plus, the emails are SUPER easy to edit and very innovative. So far, I could potentially recover $3,000 in lost revenue. Loving this app!

Using app

4 months

Total reviews

7

Average rating

5.0

2 / 5 Share

Feb. 21, 2017

Still waiting for disclosure of privacy policy..... niffty, but needs some work on making captured emails and customer data integrate to the shopify native dashboard and customer info data base. has a few errors with cookie functionality issues, but otherwise it does make a pop up captures customer data and try to retrieve that sale. cart link functionality has a cookie issue with not actually repopulating the customer's saved cart, but simply leading them to a check out page, wherein that cart is lost if the customer tries to edit it. otherwise its neat and makes pretty great abandoned cart recapture emails.

Using app

9 days

Total reviews

9

Average rating

1.8

5 / 5 Share

Dec. 12, 2016

I recommend this app to everyone, it is very useful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2016

10/10 This is a must-have app. I didn't know that all abandonment apps only captures checkout abandoners. (Check yours!) This one captures all cart abandoners, who didn't even reached the checkout. I literally doubled my sales from abandoned carts with this app.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2016

The customer service here is 10/10. Get this app. It's really worth it and much needed.

Using app

2 months

Total reviews

33

Average rating

4.8

5 / 5 Share

Oct. 2, 2016

Soma and the GhostMonitor team helped me to get my new store's cart abandonment emails back online after a hiccup. I have this app on 3 of my other stores, and am very happy with the app and awesome support. Recommend you try it out!

Using app

About 1 month

Total reviews

1

Average rating

5.0

3 / 5 Share

Sept. 9, 2016

Rather I missed something in setup. It seemed to only work 1/4 %. In fact, I know it missed 2 abandoned carts. Willing to give it another go.

Using app

6 days

Total reviews

1

Average rating

3.0

5 / 5 Share

July 24, 2016

We had a lot problem with cart abandoners... Some of them terminate their process after providing their email addresses but most of them just put something in their cart and stop the process even before giving their email because they don't reach checkout. GhostMonitor catches their emails before they go to checkout so we can reach more cart abandoners than using Shopify's built in abandoned cart feature. Instant get!

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2016

I'm just using it for a few days but it seems to be very useful and easy-to-use

Store

Evileve

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2016

I haven't dug too much into GhostMonitor yet, but it has a bunch of good features so far! Definitely worth the investment!

Using app

Over 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

July 4, 2016

I just tried this out and it seems pretty useful. I love the idea to capture all cart abandoners. Some of you will hate, some of you will love it but I definitely recommend to try it.

Store

Okni

Using app

About 9 hours

Total reviews

1

Average rating

5.0