All reviews

Rating Breakdown

  • 5
    95% (2,698 ratings)
  • 4
    2% (57 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (13 ratings)
  • 1
    2% (65 ratings)

Reviews with Text

  • 90% (2,560)
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5 / 5 Share

Feb. 23, 2022

Excellent app, very help full! Everything we need for upsell inside one app. Very recommended, thanks!

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your great review and feedback🙏 We wish you even more sales😎

5 / 5 Share

Feb. 23, 2022

Great ongoing support and the results are showing since implementing their new funnel feature, recommend!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our team is always ready to help you 24/7😎 Also wish you even more sales.

2 / 5 Share

Feb. 20, 2022

While the premise of the app is good, there are some things you might want to consider beforehand. The first is that you will be charged for every sale you make on Shopify, not just the ones generated by the app. They make this clear, but it is odd to take credit for something you didn't contribute to. They mention in their help docs, "We built it in a way that makes sure the ROI on the app is always positive." This leads one to believe that the ROI numbers are being artificially inflated. The other problem is specific to Printify users. There is no integration with them. If a customer buys an upsell item, it is not communicated back to Printify, leading to the customer missing part of their order. HUGE issue, lack of automation, and unbelievably time-consuming for high volume stores to check each order manually to look for upsell items. Their tagging system doesn't work either as I found out, hoping for a workaround. Hopefully, your experience is/was better than mine, but ReConvert is a pass.

Using app

3 months

Total reviews

2

Average rating

3.5

Developer Reply

Hi there, this is Eric the CEO. First of all, thank you for the honest feedback. I tried calling your number but got no response, could you please get back to us? :) The order editing feature is built to support Shopify, it's near impossible for us to support all other apps directly, so we expect other apps to build support for Shopify order editing (it's a basic requirement for fulfillment apps). We can reach out to Printify and ask when they're planning on supporting order editing & I'm 100% sure it's on their roadmap. If Printify does not support order editing It's a much bigger issue than ReConvert upsells and you should be aware of this and communicate this to them. One thing you can do to solve this, for now, is to set the app to create a new order instead of adding the item to the original order (let me know if you need help with that). To make things clear, we do not charge based on generated revenue because many of our stores are using the app for features such as birthday collectors, surveys, order tracking etc. Therefore, it wouldn't make sense for us to charge based on revenue, since these widgets don't generate any revenue. That said, you will still get an insane ROI on the app if you set it up right, I don't mind jumping on a call and going over all the issues you have, I promise we can figure things up together One last thing, you said that the tagging system isn't working, can you please explain what didn't work for you so we can fix it? We take bugs very seriously. Please get back to me, I'll do my best to make sure you get a better experience with our app next time :) Eric.

5 / 5 Share

Feb. 19, 2022

This app is very simple to use. It’s a great way to capture more sales. Support has been great as well.

Using app

About 1 year

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our team is always ready to help you 24/7😎

5 / 5 Share

Feb. 16, 2022

Love this app. Vladimir was a great help to get set up. It started working within minutes of install!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback🙏 Our team is always ready to help you, day or night😎

5 / 5 Share

Feb. 16, 2022

The app works great to attract extra sales. Customer service is very quick! I recommend them to eccomerce.

Store

Beewise

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you for your review 🙏 Our team is always ready to help you😎

5 / 5 Share

Feb. 15, 2022

Alex was awesome. He helped me with what I contacted them about and offered great suggestions for other things within my funnel.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our team is always ready to help you😎

5 / 5 Share

Feb. 15, 2022

Writing this review for the customer support -- Alex was a big help in getting me started with my first Thank You Page. Much appreciated!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review and feedback🙏 Our team is always ready to help you😎

5 / 5 Share

Feb. 14, 2022

It's a great app that has worked well to increase the average order value for our store. Very recommended.

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your great review🙏 Wish you even more sales 😎

5 / 5 Share

Feb. 11, 2022

This app is fantastic, not only do you get an upsell after purchase but then on the thank you page, there are options for more discounts and offers. I'm excited to see my sales go up!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review🙏 Our team is always ready to help you😎

5 / 5 Share

Feb. 10, 2022

Alex was great. He was polite, asked for permission before working on my website He is knowledge and worked fast. 5 stars!!!!

Using app

37 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great review and feedback🙏 Our team is always ready to help you 24/7😎

5 / 5 Share

Feb. 8, 2022

Support is amazing, Vladimir immediately fix my problem and make everything clear as ice. He even gives me discount for no reason at all

Using app

3 months

Total reviews

6

Average rating

3.7

Developer Reply

Thank you for your amazing review🙏 Our team is always ready to help😎

5 / 5 Share

Feb. 7, 2022

App and support is amazing. It's free money for every shop owner. Try it. I will be worth it and if not you can delete it.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your great review 🙏 Our team is always ready to help 😎

5 / 5 Share

Feb. 2, 2022

I've used many post-purchase apps before and can't recommend this particular one enough. It's Ahhh-mazing! Lots of widgets that are very easy to customize, and you can segment as much as you want (for example first time customers see a different page than a returning customer, which is a game-changer). It also integrates directly with many other apps I care about such as Klaviyo (collects birthdays and I can send out a birthday email flow through Klaviyo automatically). HIGHLY RECOMMENDED. and the support team is always there and very knowledgeable. I don't get "generic" canned responses. I usually get an ACTUAL real person who can help and is very knowledgeable. HIGHLY RECOMMENDED!

Using app

Over 2 years

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for your amazing review🙏 Our team is always ready to help you 24/7😎

5 / 5 Share

Feb. 2, 2022

Super easy to use and the integrated youtube videos that show you how to do everything really help!! Support is great as well.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review🙏 Our team is always ready to help you 24/7😎

5 / 5 Share

Jan. 28, 2022

We've are big fans of this app as it's really helped drive AOV - and have had no customer complaints! Recently had a small issue where users were able to "game us" by using the pop-up offer again several days/weeks later. I spoke with Anton and he quickly diagnosed and remedied the problem. Thank you!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our team is always ready to help you 24/7😎

5 / 5 Share

Jan. 27, 2022

Im trying to learn the app and are just in the beginning phase. Contacted the support, that answered directly. Got my questions answered, got suggestions and even help to make the changes. Top notch support and one of the best support I meet so far on Shopify App Store

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review and feedback🙏 Our team is always ready to help you 24/7😎

5 / 5 Share

Jan. 25, 2022

The app does exactly what it says and in terms of features is the most advanced on the store. I have also noticed that the post purchase survey feature is smoother than the one we had previously on the store and it helped us almost double the response rates on the same survey. Last but not least, their support is outstanding.

Using app

6 months

Total reviews

14

Average rating

4.7

Developer Reply

Thank you for your great review🙏 Our team is always ready to help you 24/7😎

5 / 5 Share

Jan. 21, 2022

Anton from support was extremely helpful and I had such a quick response to my query. This app is really good!! We installed it to get an increase in revenue and it did just that!

Using app

About 1 month

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your great review🙏 Our team is always ready to help you 24/7😎

5 / 5 Share

Jan. 21, 2022

Must have app especially after 3.0 update. You can create upsell and down-sell rules and the app will increase your chances to reconvert again and again.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your great review🙏 Our team is always ready to help you 24/7😎