Upsell.com ‑ ReConvert Upsell
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Excellent customer service!!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
il est au top
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Excellent customer service from Shafta - thanks!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
5 Star Experience from Alex. Helped set up and was very prompt.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Alex is really helpful, quick response and resolves issues instantly! Cannot fault his service and definitely recommend!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Great experience onboarding, Jordan was really helpful and answered all my questions, looking forward to getting started with the app!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
excellent
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
There were some minor issues with the plugin at first, but I contacted the administrator Alex and he solved it, which was great.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Very helpful and clear information to help me in the initial stages of setting up the app. Thank You
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
horrible app, extremely confusion and bad customer service. there are way better app available out there
Hoi Drie Het spijt ons te horen van je ervaring. We hebben onze gegevens gecontroleerd en hebben geen ondersteuningsverzoek van je winkel ontvangen. Ons team biedt bijna 24/7 live ondersteuning en lost de meeste problemen binnen enkele minuten op. We hebben via verschillende kanalen contact met je opgenomen om te helpen, en we stellen het op prijs als we dit samen kunnen oplossen in plaats van alleen via een 1-sterrenrecensie op de hoogte te worden gesteld van problemen. Beantwoord mijn berichten zodat we dit voor je kunnen oplossen. ---- Hi Drie We’re sorry to hear about your experience. We’ve checked our records and haven’t received any support request from your store. Our team offers near 24/7 live support and resolves most issues within minutes. We’ve reached out through multiple channels to help, and we’d appreciate the opportunity to resolve this together rather than learning about issues only through a 1-star review. Please reply to my messages to you so we can get this fixed for you.
Team gave me great solutions, best customer support I have ever recieved
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Customer service is great to work with! So glad its not AI. Thank you humans!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Alex was super helpful & patient answering my questions. He provided screenshots and made sure I understood everything. This app is going to be a game changer for my website. Knowing the support behind the app is even better is icing on the cake!
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Shafta is always super pleasant and helpful with assisting me with set up.
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
Facilita muchísimo la gestión de upsells, ideal para empezar con todo listo Aunque aún no he tenido ventas, ReConvert me ha ayudado a preparar mi tienda (Dogixc) desde el inicio con embudos de venta post-compra. Configuré upsells y la página de agradecimiento en minutos, sin código. Es intuitivo, se ve profesional y ya estoy listo para aumentar el valor de cada pedido desde la primera venta. Muy recomendado para emprendedores que quieren escalar desde cero.
Shopify was showing that Reconvert was not connected which was really weird as I went step by step. I contacted support to advise if I may have missed a step. Shafta was very helpful, friendly, and responded quickly to my concern. She confirmed it seems to be a technical bug and everything in my setup looks good. So grateful she took the to look into this matter for me.
I was not happy with the payment model so I uninstalled the app. After that I keep getting constant spam from the app support, several e-mails a day.
Hi Mia Sorry you're upset with the payment model. You said you didn't want to approve the payment, so didn't install the app. That's fine, but we need to be able to charge stores with higher order values - this is what the approval is for - stores with lower order values and revenue will never be charged that amount. :) I've tried to contact you directly a number of times to sort this and work together for you - we take our reviews and customer care seriously, hence why we're trying to reach you. Please come back to me so we can sort this for you! Jordan Customer Care Supervisor
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