Upsell.com ReConvert Bundles
Create Cart Upsell & Cross Sell + Post Purchase Upsell...
Rating
4.8
feedback
2,827
chart
#80
All reviews
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Sept. 1, 2021
DISGUSTED WITH THE PEOPLE WHO RUN THIS APP.......CHARGED ME £50 FOR NO REASON....THEN SAID THEY'D REFUND IF I REMOVED THE BAD REVIEW.....THEY ASKED ME TO RE INTALL THE APP THEN THEY COULD ISSUE THE REFUND. NOT ONLY DID THEY NOT DO THIS...THEY THEN CHARGED ME ANOTHER £25 THE FOLLOWING MONTH. SO NOW IM £75 DOWN....TOTAL RIP OFF.....AVOID AT ALL COSTS.
We’re truly sorry to see your experience didn’t meet expectations 😔 We take your feedback seriously and would appreciate the chance to address your concerns. Could you please contact me at [email protected] with "Jordan" in the subject line? We’re here to help and eager to learn what we could do to turn this into a 5-star experience, which is always our aim. 😊 Best wishes Jordan | Customer Care
Oct. 1, 2020
The one star is because they keep emailing me even though I deleted the app as it wasn't what I was after. I asked them to remove me off their database and tried to unsubscribe but continue to get sent emails. Very bad practice! Update: now they have seen my review the messaging has got worse to the point of stalking! They have sent me messages via Facebook, my website chat and WhatsApp asking me to remove my review. Do they not realize the reason they got the 1 star review was because of all the messaging in the first place?!
I'd like to put this right for you - please could you come back to me, I've sent you a couple of messages 🙏 Avraham Director of Customer Success
July 18, 2020
The FIVE STAR reviews.... what????? There simply has to be a reason for this. I don't understand. Not only is the preview shakey (litterally shakes when you try to scroll down the page to the bottom) but when you've spent hours figuring and adding all you want and then go back to change either side of the Thank You page, the preview for the right side never changes. Then when you go back to the dashboard, to try to click "customize" for anything you've tried to create, you are taken nowhere... however, one thing that does happen when you click the "customize", the odd thing is, the "actions" tab drop-down opens, of which you can click NOTHING. When you click "actions" NOTHING AT ALL HAPPENS.... not even a mistake drop-down. Then when you try to go to templates again, you can no longer select one to try to customize and you cannot delete the one you have already made to try another one. Waste of THREE HOURS OF MY TIME!
I'd like to put this right for you - please could you come back to me, I've sent you a couple of messages 🙏 Avraham Director of Customer Success
April 6, 2020
inititally I had issued with the app when requesting a refund they asked me to update my review to get a refund. I am now giving them a 1 star from my original 3 star . I would not recommend this app.
I'd like to put this right for you - please could you come back to me, I've sent you a couple of messages 🙏 Avraham Director of Customer Success
Aug. 20, 2019
**Updated review -- The developer has reached out to us many times to remove our review. The developer is constantly "updating" the review so we have an email notification every day. I found it very unprofessional and definitely not helping to remove the review, it actually makes it a worst experience. You better "like" this app because if not you'll get emails every day to remove your review. That might explain why there is no review at all under 5-4 stars -- Since the beginning of installation, "bad getaway" error page. Can't even load the dashboard. Feels unsafe for an app that access to your data and checkout.
I'd like to put this right for you - please could you come back to me, I've sent you a couple of messages 🙏 Avraham Director of Customer Success