All reviews

Rating Breakdown

  • 5
    95% (2,698 ratings)
  • 4
    2% (57 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (13 ratings)
  • 1
    2% (65 ratings)

Reviews with Text

  • 90% (2,560)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 23, 2024

Thank you, Ash. Very great customer support.

Store

DAXUEN

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad we were able to answer your questions. So proud of the team as always - Ash is great! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

May 22, 2024

Vladimir was awesome. Quick and thorough answers to our questions.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad we were able to answer your questions. So proud of the team as always - Vladimir is great! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

May 22, 2024

working great if you have returning costumer you would love it instantly had results with this

Store

Saphira

Using app

About 4 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy with the app! Keep ReConvert-ing! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

May 20, 2024

Product and support is amazing. Alex from the team helped me get everything set up quickly.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad we were able to answer your questions. So proud of the team as always - Alex is great! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

May 20, 2024

Ottima app! Alex è stato perfetto in termini di assistenza, mi ha aiutato molto. Unica piccola pecca: nell'offerta post acquisto non ho potuto allegare i costi di spedizione che nel nostro caso gestiamo con un tool esterno. Spero possano integrare questa funzionalità. Per il resto Reconvert è davvero utile e fatta benissimo.

Using app

3 days

Total reviews

15

Average rating

4.9

Developer Reply

EHI! Grazie per la tua recensione a 5 stelle e sono felice che tu sia felice! Sono felice che siamo riusciti a rispondere alle tue domande. Sono così orgoglioso della squadra come sempre: Alex è fantastico! In termini di funzionalità di spedizione sulla nuova versione dell'app, questo è molto presente nella nostra tabella di marcia per il periodo a breve termine. Mi piacerebbe tenerti aggiornato su questo. Potresti entrare nella chat dal vivo e chiedere a uno dei nostri team dedicati di aggiungerti all'elenco dei sistemi operativi con funzionalità in modo da poter essere aggiornato! Sempre qui per te 🖤 Avraham | Customer Success

5 / 5 Share

May 19, 2024

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad we were able to answer your questions. So proud of the team as always. Was there someone in particular who helped you today? Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

May 19, 2024

Amazing customer service, you can't go wrong using this app

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad we were able to answer your questions. Was there someone specific who helped you today? Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

May 18, 2024

Très puissant et complet. Plutôt facile à prendre en main. Offre de départ gratuite jusqu'à 50 commandes, excellente idée pour débuter ! Juste dommage que ça ne soit pas traduit en français. Sinon je recommande votre app.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hé! Merci pour votre avis 5* et je suis ravi que vous soyez satisfait ! Je suis heureux que nous ayons pu répondre à vos questions. Tellement fier de l'équipe comme toujours. Y a-t-il quelqu'un en particulier qui vous a aidé ?! ([email protected]) Toujours là pour toi 🖤 Avraham | Customer Success

5 / 5 Share

May 17, 2024

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad we were able to answer your questions. So proud of the team as always. Was there someone specific who assisted you?! ([email protected]) Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

May 16, 2024

Alex was very patient in helping me be sure I have everything correct- which is a huge help for an entrepreneur like myself. Thank you very much!!!

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad we were able to answer your questions. So proud of the team as always. Alex is great! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

May 16, 2024

Great support from the team at REconvert!

Using app

Over 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad we were able to answer your questions. So proud of the team as always. Was there someone specific who assisted you?! ([email protected]) Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

May 23, 2024

great app, great service i'm so happy

Store

GooBuz

Using app

10 days

Total reviews

4

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

May 10, 2024

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad we were able to answer your questions. So proud of the team as always - would love to know if there was anyone in particular who assisted you? Feel free to pop us an email at [email protected] Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

May 10, 2024

Alex was great and very helpful!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad we were able to answer your questions. So proud of the team as always - Alex is great! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

May 9, 2024

I just installed the app. So far it's been as advertised but more than anything. I appreciate the customer service I received from Alex, one of their "help desk" employees. I'll see how the app actually performs moving forward and update/add a new review again

Using app

About 3 hours

Total reviews

2

Average rating

4.5

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad we were able to answer your questions. So proud of the team as always - Alex is great! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

May 9, 2024

Thanks Alex for your help

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad we were able to answer your questions. So proud of the team as always - Alex is great! Always here for you 🖤 Avraham | Customer Success

4 / 5 Share

May 9, 2024

Great customer service, Ash was very patient with me as we spent nearly 5 hours trying to configure the best way for ReConvert to accommodate our needs!

Using app

15 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the 4-star rating! (Ash spending 5 hours with you!! Wow! That's amazing! That said - we always go above and beyond for our customers - they tell us this time and time again!) We're super proud! We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. I'd be grateful if you would reply to my email? Best Avraham | Customer Success

5 / 5 Share

May 8, 2024

ReConvert has been great for our thank you page optimization, and their customer service is top notch. Avraham was incredibly helpful when we ran into some issues, and we've been very pleased with the team's responsiveness!

Store

Soapbox

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad we were able to answer your questions and get things sorted for you! Was a pleasure assisting. Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

May 8, 2024

i love this app, it's easy to set up and use, great customer support. highly recommend it

Using app

2 months

Total reviews

8

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad we were able to answer your questions. Would love to know who helped you? Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

May 7, 2024

El servicio de ayuda es muy bueno pero no funciona realmente para Chile ya que solo podemos utilizar intermediarios de pago (FLOW, MERCADOPAGO...) para uso de tarjetas. Funciona a medias. Te deriva a un "thankyou page " pero no puedes usar los funnels.

Store

Da'Oro

Using app

2 days

Total reviews

4

Average rating

4.0

Developer Reply

Ey ¡Gracias por dejarnos una reseña! Nos encantaría que también pudieras tener una funcionalidad completa de las partes del embudo posteriores a la compra. La razón por la que tus clientes no pueden ver esto en este momento se debe a la forma en que Shopify funciona desde el back-end y sus propias limitaciones. Siempre estamos buscando formas innovadoras, y siempre puedes plantear una sugerencia de función ingresando a nuestro chat 24 horas al día, 7 días a la semana y preguntándole al equipo. Avraham | Customer Success