All reviews

Rating Breakdown

  • 5
    95% (2,698 ratings)
  • 4
    2% (57 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (13 ratings)
  • 1
    2% (65 ratings)

Reviews with Text

  • 90% (2,560)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 2, 2025

Ashley was amazing! Highly recommend. Check out our beard grooming products at www.nickelcitybeardblends.com

Using app

11 months

Total reviews

12

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad we were able to answer your questions. So proud of the team as always - Alex is great! Always here for you 🖤 Avraham | Customer Success

2 / 5 Share

May 28, 2024

This app, though may be useful for some, is not a good product for small businesses or those starting out. If you have little to no sales in your store, this app will still charge you the $4.99/month usage fee. The moment you go over your 30 day "trial" you will be charged. So..just take that with a grain of salt. Review edit: I will say Avraham definitely tried to do his due diligence to try to rectify the situation. Through consistent attempts to try to get ahold of me to messages to communicate with me while I was temporarily unavailable. I still feel this app is not small business friendly. If they perhaps got rid of their minimum tier of charging $5/month for anything under 50 orders to give a small business a chance to grow, but it isn't cost effective if you have few sales, and this app doesn't capture any upsells. I can't raise my star rating until I'd actually have a good chance to use the app, not going to be possible with their current pricing structure. Edit # 2 - Avraham is very persistent to try and rectify the issue with me in regards to my app and my experience. You can tell he cares about his product and has belief that it works. I still very much stand by my previous review. This app is NOT small business friendly. Here are the facts for my use case: I am a small business, recently started in February, haven't built up a lot of organic traffic yet. 1. Installed app - Fairly easy to install. Funneling was somewhat simple through enough trial and error and clicking through settings to make sure to get everything the way you want. 2. It will count how many carts and sales you've had and will let you know when an offer was put through through their charting. 3. When testing the app, the layout looked clean. 4. Offers were made. As I didn't have many transactions, tries were very limited as to the number of offers attempted. 5. I achieved 0 upsells as a result of this app. 6. 2-3 days after the 30 days was up, I was charged their $4.99 fee. App was NOT worth $5.00/month for the limited amount of upsells this app offers to my customers. In summary, while Avraham's dedication to customer service is commendable, the app's pricing structure is not conducive to small businesses just starting out. Without a more flexible pricing tier that accommodates lower sales volumes, I cannot recommend this app for new or small businesses. The potential for upsells does not justify the monthly fee given my current sales volume and experience. If you are a store that has some decent traffic and sales, this app is worth a shot. Upgraded review star rating from 1 to 2 based on Abraham's willingness to work with me to find a solution that would work for both of us.

Using app

About 1 month

Total reviews

13

Average rating

4.5

Developer Reply

Hi there SP I've DM'd you, can you please get back to me? I will solve this for you, I promise it'll be worth your time :) I really want to solve this issue for you. Avraham | Customer Success Director

5 / 5 Share

May 6, 2024

Was very good at answering all of my questions - thankyou

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! I'm glad we were able to answer your questions. So proud of the team as always! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

May 4, 2024

I used this product in the past and had to take a break as I didn't need a post purchase option, things have since changed and I needed to get my old program back. I had some questions and Avraham and Alex took great care of me. Product is awesome, and 10/10 customer service.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hey! Thank you for your 5* review and I'm pleased you are happy! Alex and me - dream team. I'm glad we were able to help you in the end to achieve the result you were looking for! Always here for you 🖤 Avraham | Customer Success

1 / 5 Share

May 3, 2024

Don't waste your money; this app won't better your business but will take your money from your hard work in achieving your sales. This app has taken money out of my accounts without authorization, approximately $1600, as they have done to other businesses according to the reviews. They are very sly, and I have read in a review here that they changed their free plans by giving only one day's notice. They claim I have been using the app, yet I have screenshots proving they never had access to my customer data, which is essential for the app to function correctly. The app was disconnected after the free trial because it didn't bring any extra sales whatsoever. Yet, they continued to take money from sales they did not contribute to in any way.

Using app

Over 1 year

Total reviews

3

Average rating

3.3

Developer Reply

I'd like to put this right for you - please could you come back to me, I've sent you a couple of messages 🙏 Avraham Director of Customer Success

5 / 5 Share

May 3, 2024

The customer service is absolutely amazing, I had a problem and Avraham from Reconvert helped me with it thoroughly! I’m so grateful! Defiantly download this app because if you do ever need support, they’re so helpful!

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey A! Thank you for your 5* review and I'm pleased you are happy! I'm glad we were able to help you in the end to achieve the result you were looking for! Always here for you 🖤 Avraham | Customer Success

5 / 5 Share

May 2, 2024

Highly recommend

Using app

4 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for your 5* review and I'm pleased you are happy! Thank you for your business and we are here for you 🖤 Avraham | Customer Success

1 / 5 Share

May 9, 2024

Do not recommend By installing the app you agree to let the company charge you for orders that they have not contributed to by increasing their payment tier, and will then charge you for orders they have generated on top of this in commission. Example: If your the amount of STORE orders goes above the $4.99 monthly fee you will be charged for the next package up whether the app has created any upsell purchases or not. If it does you will also be charged commission on those upsell purchases. They seem to think they have the right to a higher portion of your profits just for having the app merely appear on your post purchase thank you page even if customers don't buy anything extra from it.

Using app

8 days

Total reviews

5

Average rating

3.8

Developer Reply

Hi there S, Sorry you seem to have had some issues with the app! I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :) I've been trying to call and email you but got no answer. I really want to solve this issue for you. Avraham | Customer Success Manager

5 / 5 Share

April 29, 2024

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

April 23, 2024

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your 5* review Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

April 23, 2024

très bon service client, je suis amplement satisfait !

Using app

About 2 hours

Total reviews

14

Average rating

4.8

Developer Reply

Thank you for your 5* review - it means the world to us! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

April 22, 2024

great

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your 5* review Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

April 21, 2024

Alex was super helpful in making suggestions to improve wording in the funnel and implemented them for me! Excited to launch my store with this tool already in place

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! I'm glad Alex's suggestions were useful! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

April 20, 2024

Thanks Vladimir for the helps given and solved my doubts on my 1st setting on the App..

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us!I'm glad Vladimir was able to solve your doubts. Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

April 20, 2024

Très pro et très réactif ! je recommande

Store

Smyles

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Merci pour votre avis 5* - cela signifie tout pour nous ! Merci d'avoir reconnu le travail acharné que tout le monde chez ReConvert consacre pour essayer de rendre l'expérience de nos clients la meilleure possible ! Toujours là pour toi 🖤 Jordan | Customer Care

5 / 5 Share

April 19, 2024

App works great, support is very helpful. Thank you Ash for your help!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! Ash is one of our best agents and we're proud to have him! Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

April 18, 2024

Excellent App but I have yet to see results

Store

ANKSO

Using app

8 months

Total reviews

11

Average rating

4.9

Developer Reply

Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be! If you need help with optimizing your setup, please pop into our 24/7 live chat where we can assist! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

April 18, 2024

Good performance, realy lifting the AOV of orders. Very good support. Keep up the good work , guys. Thx.

Using app

About 21 hours

Total reviews

12

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

April 25, 2024

Great customer service by Alex, and a wonderful app! Conversion rates have been amazing so far

Using app

9 days

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be! Always here for you 🖤 Jordan | Customer Care

5 / 5 Share

April 16, 2024

Alex was super helpful, answered all my questions correctly and quickly ensured that all my confusion was sorted, cheers for that!

Using app

12 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your 5* review - it means the world to us! Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be! Alex sure is great! Always here for you 🖤 Jordan | Customer Care