BOLD Memberships App
Best eCommerce Membership Plan App - Shopify Memberships App
Rating
4.3
feedback
86
chart
#3,908
All reviews
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March 4, 2025
We ran into a problem and Bhumi was very helpful in navigating the solution.
Nov. 19, 2024
Jade and Taylor were super helpful. Bold give brilliant support.
Thank you for the review! We're glad our team was able to help.
Oct. 15, 2024
Chintak quickly answered a question about membership fees that I have been searching hours for on my own. In case anyone else was wondering how to refund membership fees, you need to do it through Stripe. Thank you!
We're thrilled to hear that Chintak was able to help you so quickly! It's always our goal to provide excellent customer support. If you have any other questions, please don't hesitate to reach out.
Sept. 17, 2024
Chintak (CS Rep) was very fast to respond and knew his stuff. Great experience!
July 18, 2024
Aman has helped us, and several other staff. Helpful in fixing any issues or bugs with the membership app. We've found it suits our purposes for a custom theme on shopify. It has had the odd bugs, but the staff help us fix this when they come up.
March 8, 2024
I was in an extreme hurry to get the BOLD membership App running on my Shopify store, therefore I contacted the support team 3 times in 24h and they all were extremely kind and made it possible to launch my webpage with the membership I wanted in time!
Thank you for taking the time to leave a review. We're so glad you were able to launch your membership as planned!
Feb. 2, 2024
Irfan is the best rep at Bold, if you’re lucky enough to get him, no one else helped for weeks — Irfan fixed 6,700 product errors in less than 24 hours. Irfan is amazing! Thank you Bold.
We are so glad to hear that Irfan was able to help you so effectively! We will be sure to pass along your kind words to him. Thank you for your feedback!
Jan. 30, 2024
Their customer service is really bad. They sent an email instructing me to reply back to the email after I completed a step. I then receive an email chastising me for sending them an email.
We are so sorry to hear about your experience with our automated system. We will certainly review our process and work to do better! Thank you for your feedback!
Jan. 5, 2024
We've had this app installed since 2020 and have generated over 6-figures in membership fees. Grateful for this app and all the support we've received from Bold. Note - we did have several issues with this app when we switched over to another theme that required a lot of back and forth to get the functionality right. Thankfully that is all behind us.
Thanks so much for your review! We appreciate your open feedback and are so happy to hear of your amazing growth! Our team will always do all we can to help when encountering bumps in the road. We hope you see much more success with Bold in the future! Thanks for choosing Bold!
Sept. 25, 2023
It took quite a while for the app to connect properly, and it was a long process, but thanks to the entire BOLD team, we were able to start a great service. Thank you very much for your dedicated support in resolving the errors over a long period! We've only just started using it, but we wanted to express our gratitude by leaving this review. Please let us share how things are going, including the results, in a month. Thank you, and we look forward to working with you in the future.
We are so happy to read your kind review. Thank you so much for writing in and sharing your experience. Our support team is always happy to help. We look forward to working with you in the future as well!
Feb. 13, 2024
The customer service team and team of specialists supporting us while running the app absolutely deserve a 5-star rating. The app itself is really good but has a few areas, which we hope will still be improved. For example: 1) it is possible to sign-up for membership twice with the same email-address 2) it is not possible to specify exactly at what time member exclusive products will go live in the shop. 3) the app does not allow for the use of vouchers for members.
Thanks so much for your sharing your experience with our hard working support team. Your kind review really makes our day! Your feedback about Bold Memberships is extremely important to us as well and we take it very seriously. We appreciate you taking the time to write in with your review and your suggestions!
Sept. 6, 2023
It's a great app to help simplify business and earn more capital.
Thanks so much for your kind review! We are so glad to hear that Bold Memberships is helping you earn more. This just makes our day!
April 13, 2023
Very good support team - dealt with every single one of my requests and tech issues within 24 hrs. great team great app. Thanks
Thanks for your kind review, this is the kind of support we strive to give. Our mission is your success! Thanks for choosing Bold!
March 22, 2023
I'll be honest - I have experienced a few technical issues with the Bold apps (about 5 issues over the period of 3 years - not bad). But at the end of the day they do exactly what I need for my business and I have not found a better option. WHAT SAVES THE DAY IS THIS: The customer service and the live chat are tremendous. They are extremely helpful, quick, knowledgeable, and have helped clear up my issues every single time. They are also very pleasant to speak with even though sometimes I'm sure I have been less than pleasant myself. Highly recommend, especially due to the great customer service.
Thank you so much for your kind review. This really made our day! It is exactly what we strive for. Our team is always here to help with anything you need, whether it's setup help, or a bump in the road, we are always happy to help! Our mission is your success. Thanks for choosing Bold!
Feb. 27, 2023
App was very easy to set up and very user friendly but it was missing a few of key features I needed. There are no options to offer discount codes or discounted memberships. Also, there is no 6 month membership option... you choose from weekly, monthly, 3 month and yearly. But if you do not need any of those features, this app is great.
Thank you for your valuable feedback. We will certainly take this back to our developer team! While membership prices cannot be discounted so to speak, you can change the price of the memberships at any time or offer a free trial. Also, we do have another app called Custom Pricing which works beautifully with Memberships. This integration allows you to offer many different levels of product discounts for your members. You can check out our Help Center, or speak with our team for more information. I hope this helps!
Jan. 24, 2023
They have excellent customer service. Every time I've entered a chat looking for assistance with getting code set up, they have been very informative and assure it gets taken care of.
Thanks for your kind review. We're so glad to hear of the great experience you've had with our support team. We are always happy to help our merchants when facing any roadblocks. Thanks for choosing Bold!
Oct. 4, 2023
I use this app on my other store and it started off causing many problems however we discovered this was because it never installed correctly once we got to the bottom of this and their support fixed it, it worked fine. Great app.
Thank you for taking the time to write in with your feedback. We apologize for the delay in communication. I can confirm our team has responded and is happy to help with the install. Please keep an eye on your inbox for our message. We are always happy to help!
Oct. 16, 2022
Would give 0 stars if I could. Terrible app, terrible support, they have made a mess of my store and cost me so much $. Their "developers" are clowns and their customer support is a joke they will only tell you pre-scripted answers. DO NOT USE ANY APP FROM BOLD. The apps will never work and when they don't they will just blame it on your theme, other apps, the weather, or any other random stupid excuse they can think of
Thank you for taking the time to leave your feedback. I am sorry to hear that you have had a less than positive experience so far. Our goal is to help you succeed. I have checked in with our support team and can confirm our team is actively working with you to find a solution that works for your store’s needs. We thank you so much for all of your patience.