BOLD Memberships
Memberships App for Shopify
Rating
4.3
feedback
298
chart
#2,033
All reviews
Rating Breakdown
Review RSS Feed
Feb. 12, 2020
Great customer service had a problem and explain things super clear via chat it was smooth fast and I recommend
Feb. 11, 2020
I use this app to have a membership system on my store. The customer service is absolutely amazing !
Feb. 3, 2020
I have some questions regarding the necessity to upgrading our plan and talked to Samantha. She is so nice and helps a lot with my amateur questions (our programmer quit and I basically have no clue). Keep the nice and hard work!
Jan. 31, 2020
Great app - does exactly what it says it will do. Very reasonable pricing too. More important though is the support from the BOLD team - always super responsive, very helpful. 10 out of 10!
Jan. 27, 2020
Service is on point! Priyanka helped me to directly solve my problems! Go on like this. The App itself is also amazing.
Jan. 24, 2020
this app works well for me which im very happy about since theres not much competition with members apps.
Jan. 21, 2020
I use Bold Recurring Memberships for my dog walking/pet sitting business. Their customer service has always been extremely helpful whether communicating via email or chat. Their agent, Priyanka, in particular, has helped me find solutions and answers to my questions and has been a joy to work with.
Jan. 15, 2020
I think the app is very useful for our small business requirement and the team installing the app for us, really helps a lot. It makes easier for us to use the app. I would recommend this app to others.
Jan. 6, 2020
Priyanka was very helpful and patient through my very specific requests. One request required help from the custom apps team and Priyanka got a ticket created. For the other item, Priyanka was able to quickly get an answer and provided instructions on how to implement the solution. Thanks!
Hi there - thanks so much for taking the time to leave us a review! We're so happy to hear that Priyanka was able to answer your questions and get the issue properly escalated so that our team of product experts could get things sorted for you ASAP. Please don't hesitate to reach out if you need anything else!
Dec. 30, 2019
the developer helped me and gave me excellent advice and it was clear. Chintan Trikha. this is a excellent app and im proud to download it
Hello there! We're glad to hear that our customer service specialist was able to work with you and answer some questions for you. We're so glad to hear you're enjoying our Memberships app! Please let us know if we can help you with anything else.
Dec. 20, 2019
Kelsey was super helpful in allowing me to troubleshoot my access! The only thing that would make this app better would be to have an integration with my email system, so I don't have to export each member individually.
Hi there! We appreciate the review, and the feedback! I'll be sure to pass that along to our team. We're always looking for ways to improve our apps. We're happy to hear that Kelsey was able to help you out with troubleshooting! Don't hesitate to reach out if we can do anything else for you. :-)
Dec. 16, 2019
The app is great, works perfectly for the memberships. The support team is even better, they're fast and thorough!
Hi there; we're glad to hear you're enjoying our Memberships app to offer unique memberships to your customers! We pride ourselves in offering top-notch support, and are glad to hear that you were able to experience this. :-) Please don't hesitate to reach out if you need anything else! We'd be happy to help again.
Dec. 12, 2019
Used the app to do some customized things to my site. There is no way I could have done it without the support of the Bhumi Patel. Fast, responsive, and efficient. Even taught me how to do something that I spent hours trying to figure out. Wish I would have reached out earlier. Would've definitely saved me some time.
Hi there! We're so glad to hear that Bhumi was able to work with you to get things working, and she could teach you something new as well. Sorry to hear you spent so long trying to get it working; now you know we're at the ready if you need anything else! Definitely reach out to us whenever you need anything and we'll do what we can. :-) I love your business idea, by the way! Gospel piano is beautiful.
Dec. 4, 2019
So easy to work with! This is our third product with BOLD. Love them. Thanks Jade for your help getting us up and started so quickly with the latest addition.
Hello there! We love hearing that you're enjoying multiple of our apps, thanks so much for the love! Jade is awesome at what he does - we're glad to hear he was able to get the app installed and help you getting set up! Please let us know if we can help you with anything else. :-)
Dec. 3, 2019
Eric at Bold Memberships was a pleasure to deal with and worked very hard to resolve any issues or questions I had.
Hi there! We're so glad that our app specialist, Eric, was able to work with you and get everything resolved and answered. We hope you continue enjoy using Bold Memberships! We're ready to help with anything else we can in the future. :-) Please let us know if you need anything else.
Nov. 27, 2019
I texted with ONE person and he gave me all the time that I need and answer all my questions. oh, right, the app is PERFECT
Hello! Thank you so much for the review. We're happy to hear that you're loving our Bold Memberships app to offer memberships to your customers! We also love being able to help our customers with world-class support, so we're really glad to hear that our chat agent was able to get everything answered and working for you. :-) Please don't hesitate to reach out if you need anything else!
Nov. 6, 2019
We're using this app as we move some product to retail only but want to continue offering it to loyal customers. Bold Support like Chintan was really helpful getting it set up for us!
Hi there. We're glad to hear that you were able to find our Memberships app to accomplish the move of some products to exclusive & retail-only. Our app is a perfect solution for that, and we're so happy that Chintan was able to help get the app set up for you! Please let us know if we can help with anything else. :-)
Oct. 29, 2019
The app delivers what it's meant to: Charge for a recurring membership + issue a monthly order for the generic item + control access to pages and collections. Bold support is always one click away and they will dive into the details to answer your questions and fix things if needed. Chintan was a great help in navigating the setup and features of the app. When in doubt, reach out to the support team!
Hello there! Thank you for taking the time to leave us a review. We're glad to hear that you've been able to use our Memberships app to create monthly orders for your paying customers, and show/limit certain pages to your members. We are always ready to assist however we can, so we're glad you have been able to access our support in order to get help with setting up the app, and learning more about its features!
Oct. 25, 2019
Does require you to be somewhat tech savvy but customer service experts such as Guri can help you with anything you can't accomplish yourself
Thank you for the review! It can certainly be difficult to work with Liquid code, and we know not everybody has that coding or technical knowledge, so we're always available to assist with anything from the installation, to some simple code changes and custom CSS, and anything in between. We're glad you were able to access our customer service team in order to get some help from Guri.
Oct. 19, 2019
Your app is tough to understand. I've makes some tests and nothing works. And I don't talk about the installation. Dude, we are not coders or experts. Make your app more simple. I will not use it anymore.
Using app
11 days
Total reviews
2
Average rating
2.0
Hi there. We appreciate the feedback, and are very sorry to hear you find our Memberships app difficult to understand! We'd love to help you get the app up and running and help you understand it better. We also understand that Liquid code can be difficult to understand, which is why we offer FREE installations of our Bold Memberships app! If you'd like to give the app another shot, we'd love to help you out with the installation, and setting up some memberships. Please respond to our most recent email if you're interested; we'd love to get it up and running for you.