BOLD Memberships
Memberships App for Shopify
Rating
4.3
feedback
300
chart
#2,325
All reviews
Rating Breakdown
Review RSS Feed
Oct. 25, 2019
Does require you to be somewhat tech savvy but customer service experts such as Guri can help you with anything you can't accomplish yourself
Thank you for the review! It can certainly be difficult to work with Liquid code, and we know not everybody has that coding or technical knowledge, so we're always available to assist with anything from the installation, to some simple code changes and custom CSS, and anything in between. We're glad you were able to access our customer service team in order to get some help from Guri.
Oct. 19, 2019
Your app is tough to understand. I've makes some tests and nothing works. And I don't talk about the installation. Dude, we are not coders or experts. Make your app more simple. I will not use it anymore.
Using app
11 days
Total reviews
2
Average rating
2.0
Hi there. We appreciate the feedback, and are very sorry to hear you find our Memberships app difficult to understand! We'd love to help you get the app up and running and help you understand it better. We also understand that Liquid code can be difficult to understand, which is why we offer FREE installations of our Bold Memberships app! If you'd like to give the app another shot, we'd love to help you out with the installation, and setting up some memberships. Please respond to our most recent email if you're interested; we'd love to get it up and running for you.
Oct. 17, 2019
I'me having a really great time using this app, it's amazingly well built and the support team is just perfect. I've contacted Sukh and Brysen and they've both helped me fix the few coding issues i had. I'd recommand the app to anyone looking for a memberships solution for sure.
Hi there; we're so glad to hear you're enjoying our app! We love hearing your feedback and are so thrilled about your experiences with both Memberships and our awesome support team. So sorry you ran into those coding issues, but we're glad to hear that Sukh and Brysen were able to sort it out for you. Thanks so much for the recommendation, and please let us know if we can help with anything else!
Oct. 9, 2019
Thank you for helping me! I love this app and hope think that it is really helpfull. Thank you for your support Johnathan
We're so glad you love the app! Jonnathan is a fantastic guy; we're glad he was able to help you out with our Memberships app. :-) Please don't hesitate to reach out with any other questions or comments!
Oct. 6, 2019
We wanted the app to integrate completely with the look and feel of our site and we've never ever before had such great and continuing support for an app - Bhumi helped us day after day, nothing was too much trouble - and we're delighted with the results. Absolutely outstanding support.
Hi there! Thank you so much for taking the time to leave us a review. We're so happy to hear that Bhumi was able to make your experience with us so positive, and really stand out for you in terms of customer service. That's what we aim to do! It's wonderful that the app was able to be matched to your theme; we do our best to do this when possible, and are glad we could help you out with it using Memberships! Please let us know if we can assist with anything further.
Oct. 2, 2019
Chintan helped me resolve my new Bold plan issue quickly and provided a back-up link for future reference when needed. Thanks!
Hi there, thanks so much for the review! We're so glad to hear that Chintan was able to help you out with the issue you were experiencing with the new plan - so sorry you ran into that in the first place! So glad to hear that he was able to provide you a back-up link as well, just in case you happen to run into the problem again! Thanks again for taking the time to leave us a review. Your classes sound very interesting. :-)
Oct. 2, 2019
Rahul was extremely helpful in answering all my concerns and I'm loving the functionality and customization with the app!
Hi there! Thanks so much for taking the time to leave us a review; we're so glad to hear that Rahul was able to get everything answered for you. We love hearing that you're enjoying the app and its customizations! Please let us know if we can assist any other way. :-) By the way, I LOVE that you donate a portion of your sales to charity, and a lot of your clothing really speaks to me. I'll definitely need to pick up a couple pieces!
Sept. 30, 2019
Chintan Trikha helped me out a lot when it came to bold membership tagging. He was very patient and helped me figure out exactly what i needed to know! Very helpful
Hi there, thanks so much for taking the time to leave us a review. We're so glad to hear that Chintan was able to help you out with the Memberships tagging feature - please don't hesitate to reach out if you have any other questions! Also, best of luck with the launch of your store!
Sept. 19, 2019
Rahul was the best. Not only was he super helpful but at no extra cost. This app is genius, and helping my specific customized site.
Thanks so much for leaving us a review of Memberships and our customer service team - we're glad to hear Rahul was able to help you out with you needed. :-) We look forward to seeing your website once it's launched - good luck!
Sept. 7, 2019
I worked on it for 3 days. LiveChat was able to assist & received quality assistance from Rahul. He assisted me on with my website and ensuring that my membership program was available to consumers. Rahul spent about 2 hours working with me and it was very much appreciated. Thank you, Rahul!
Hi there! Thanks so much for taking the time to leave us a review. We're really happy to hear that Rahul was able to sort things out for you over live chat! Please let us know if you need anything else and we'd be glad to help.
Aug. 27, 2019
The app seems to work well for our needs. Guri at customer support was able to help us quickly with some css adjustments.
Hello there, thank you for the review of our app and customer service; we're glad to hear that Guri was able to assist with the CSS adjustments, and that the app is working well for you right now. Please don't hesitate to reach out if you need any other assistance, and we certainly hope that the app continues working for you!
Aug. 9, 2019
Edit: Instead of deleting I wanted to edit my review as the first review was my true experience. However I must say the customer service has been outstanding. Miranda has kept me updated on changes and next steps as well as extended my trial period to give me a true trial period. The only reason I gave 4 stars and not five is the app is not easy to install for a non techy newbiew, but in reality thinking about its functionality one should expect it to be a little complicated. Right now I am pleased. Thanks BOLD team. Now I need to figure out the returns app with Bold...oh boy... 1st Review: Not going well so far I’m still in the 14 day trial period and I’ve only emailed back & forth about what they need to get started. First I sent an invite for staff account for one app, but it appears I needed to send another one for a different service with BOLD, then I needed to delete that one (or both, lost track) today I need to allow some permission for something. I might have 8 or 9 days left in the “trial”. You should probably start the trial once all the tech stuff is done.
July 29, 2019
I used this app to make a membership business model on my page. I had a ton of customization requests and the support team happily helped me on everything I needed to get done. This involved getting a button made or removing certain options I didn't need. Getting set up did take a bit more work than other apps, but the support team and especially Guri and Brysen, did a great job on making sure I got all set up and ready to go even through many back and forth requests. Very good app and support team.
Hi there! Thank you so much for the review. We're glad our team could lend a hand with the styling requests you had. Guri and Brysen are top notch agents and we always know customers are in good hands with them around :) We genuinely appreciate your feedback and hope to hear from you in the future!
July 8, 2019
I use this app to help show products to certain members and non members and it been very easy to use. Thanks to Ranji and Harpreet for helping me in the live chat. I would suggest making it where customers can upgrade/downgrade memberships themselves.
Hi there, thank you for the review! We're really glad to hear that you're enjoying the features of our app, and that our support specialists are able to assist you. Thank you so much for the feedback; we always take into consideration what our merchants suggest because we are continuously improving on our apps. Please let us know if you have any other comments or questions!
July 7, 2019
So far I've had a good experience with this app. I love that I can hide/show pages to certain members and non-members, there's not a lot of apps I've found that do that surprisingly. Also, big thanks goes to Guri for helping me in the live chat when I couldn't figure out the best solution for what I was trying to do. He helped out tremendously so THANK YOU! :)
We're really happy to hear that you've been enjoying the features of our app so far! Showing and hiding pages to members/non-members is definitely a great feature. Live chat is an excellent way to get a quick response to general questions! We're really glad to hear that you were able to get such great help from our superstar Guri. :-) Please let us know if you have any other questions or comments about our apps; we'd love to help!
June 26, 2019
Had some issue initially but Simran and the BOLD team quickly helped us to have things running smoothly!
Hi there! Thanks for leaving us a review - I'll be sure to thank Simran for his help with the issues that you were facing! Please let us know if you have any further questions or concerns, and we'll be more than happy to help however we can.
June 19, 2019
I'm still in the beginning stages of the app, and am waiting for the liquid install, but so far the company has been great at customer service, and helping me.
Hey there, thank you for the review! We're happy to see that the installation has been completed, and can't wait to see what you do with the app. :-) Please let us know if you need any assistance with the app or have any questions about it!
June 14, 2019
Expectations not met. After being passed around like a trash that not one person wants to deal with we have got no further with this company. It has been over 10 days and we haven't had any progress. Dealing with a new person on every email we reply to is just ridiculous. This company should not have so many apps but just focus on doing one thing well. All it would take would be one person just to spend some time with us so we can resolve our issues. Little faith in working together long term.
June 13, 2019
Buena solución y soporte (generalmente rápido). En algún caso me han hecho alguna pequeña personalización para mi proyecto concreto.
Hola! muchas gracias por la revision. Estamos muy contentos de sber que pudimos ayudar a resolver el problema. Nos gusta mucho saer que los comerciantes pueden adaptar nuestras palicaciones a sus necesidades. Si tienes alguna duda o comentarios no dudes en hacernos saber
July 4, 2019
Support is always so amazing! Rajni and Brenden helped me figure out how to style the automated emails properly in a matter of minutes.
Hi! Thanks for the wonderful reviews that you've left. Please feel free to let our support team know if you have any further questions or concerns regarding either app, and we'll be more than happy to help however we can. Thanks again!