Redo
Everything your brand needs in one intelligent platform
Rating
5.0
feedback
363
chart
#1,357
All reviews
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Oct. 16, 2025
Jaxon was very responsive and helpful in answering my questions about a customer’s refund status. He provided updates quickly and made the process smooth and easy. Great support experience!
Oct. 14, 2025
Since adding Redo, our exchange and return process has changed to be an easy, straightforward process, not just for us, but more importantly for our customers. We also have the chat and how it assists and replies to customer questions is detailed and professional. We have tried other apps that are similar and they really do not compare. Just add it, you will be grateful you did.
Oct. 14, 2025
Great service and great team. They're able to accommodate to our needs in terms of styling, service, and value proposition. We had a bug that a customer noticed, and Greg swooped it and took care of it. Great work!
Oct. 14, 2025
We're super happy with this app. It made the return process much easier for the customer service team, but also for our consumers. And they're constantly improving their service and add new options!
Oct. 10, 2025
I am beyond happy with our experience with REDO! We started with returns and now we are using support and the AI tools. The team is BEYOND helpful and we have loved our interactions along the way. Summer, Quinten, Aaron, and Paxton are amazing
Oct. 10, 2025
We've been working with REDO for some 2 years, and being a Cycling Apparel ON Line Retailer it enables customers to return items that do not fit easily for an exchange, refund, or Store Credit. It also encourages Buyers to order 2 sizes of an item to try on, and then return what does not fit as we encourage cyclists who are borderline in sizing to order both sizes to make sure of the fit. Also REDO makes processing Returns very easy.
Oct. 9, 2025
Redo has been a great experience! The onboarding was super helpful & quick. We even had some staffing changes and needed another walkthrough months later - which they were very helpful with. Any issue I have had has been addressed immediately. I am so happy we use them on all our stores!
Oct. 9, 2025
Oct. 7, 2025
Redo's been a fantastic partner that's been extremely versatile and quick to solutions. No matter how challenging or complicated a situation, there has always been a quick, responsive, and excellent communication attitude that's been beyond beneficial to our day-to-day. Big shoutout to the Redo team and Quinton who makes it all possible. Thank you.
Oct. 7, 2025
Aaron provided outstanding customer service — professional, helpful, and genuinely committed to a great experience. Re-do is an amazing company to do business with, always coming through with fresh, innovative ideas that keep things exciting. At some point, Re-do is sure to become our go-to, one-stop-shop app! Thanks again, Re-do — keep pushing the limits!
Oct. 7, 2025
REDO has been a game-changer for our returns process. We love REDO and their team is so helpful!
Oct. 7, 2025
Redo has been amazing. Implementing REDO along with an AI chat assistant on out website drastically reduced our Customer Service inquiries so much that we were able redeploy resources towards our marketing budget! It has been a great experience over the past 2 years.
Oct. 5, 2025
10/10 experience period. They listen and respond instantly too. Those who are sleeping on it is missing out big time. This is the app I would recommend to all my friends but gonna keep quiet to my competitors