Redo for Shopify

Redo

Everything your brand needs. In one intelligent platform.
Rating
5.0
Feedback
676
Reviews
Chart
#526
Shopify

All reviews

5 / 5 Share
March 20, 2026

Very easy to use and the team is super helpful!

Store Using app Total reviews Average rating
Faith Naomi 4 months 1 5.0
5 / 5 Share
March 20, 2026

Been using REDO since they launched. The platform is super efficient and their customer service is unmatched they handle anything you need anytime you need it.

Store Using app Total reviews Average rating
IMPERIUM Over 1 year 4 5.0
5 / 5 Share
March 20, 2026

We have been using REDO for 2 years and LOVE IT! Customer service is amazing, any changes we need they work very hard to accommodate our needs and the customer. Returns are easy and our customers love that they are able to return items for the $1.98 charge.

Store Using app Total reviews Average rating
Horse Creek Boutique Over 2 years 4 4.0
5 / 5 Share
March 20, 2026

Dallin is a legend. REDO has proven to be a reliable and intuitive operating system that has changed our workflow for the better. The staff are extremely helpful and always have a resolution for any problem that arise. Thanks REDO!

Store Using app Total reviews Average rating
JACK HENRY 8 months 11 4.6
5 / 5 Share
March 20, 2026

We recently switched from doing everything through Shopify to utilizing Redo for fulfillment, returns portal, claims, etc and I couldn't recommend it enough! It was a very easy switch as their customer service is extremely supportive and quick to respond. They offer so many upgrades from Shopify that it takes our online store to the next level of professionalism and customer friendly. Love Redo and the whole team we have worked with :)

Store Using app Total reviews Average rating
Shop Kyle Larson About 2 months 1 5.0
5 / 5 Share
April 14, 2026

Great SERVICE highly recommend Helping everyone even after hours Customer are very happy with this app

Store Using app Total reviews Average rating
Klade Children's Boutique About 2 months 2 1.5
Developer Reply

Hi Klade Children's Boutique, we're sorry to hear you've had a poor experience with Redo. We'd love the chance to understand what went wrong and make it right. I spoke with the team that worked with you during onboarding and we're confident we can get you to a much better place. Please reach out to me directly at [email protected]. I'd love to jump on a call and get this sorted out for you. We really appreciate the feedback.

5 / 5 Share
March 20, 2026

Fast service when we have questions so we can get back to servicing our customers timely.

Store Using app Total reviews Average rating
GreaterGood 9 months 6 4.3
5 / 5 Share
March 20, 2026

We love Redo!! The platform helps our business run smoothly and efficiently both on the returns/exchanges side and now with their amazing customer service portal. The whole team is amazing and super supportive whenever needed.

Store Using app Total reviews Average rating
Stylest Over 1 year 4 5.0
5 / 5 Share
July 2, 2026

I am a very detailed person, and while using REDO, if I find something that I do not like, it gets fixed ASAP. Using REDO for returns is also easy and very UX appealing. They are also improving really fast. My company signed with them only at the end of June 2025, but so many things have changed and improved already. At the moment, I am very happy that I chose REDO for my return to my workplace. P.S. It is now a year since we started using REDO for returns, and I just want to confirm that I am really happy with the performance and how the app operates; they keep looking how to improve, and customer support is so fast and helpful!

Store Using app Total reviews Average rating
MagicLinen About 1 year 5 4.2
5 / 5 Share
March 19, 2026

Customer assistance is great. The Redo team is always ready to help resolve issues and respond to inquiries, or escalate to the devs if something can't be fixed right away.

Store Using app Total reviews Average rating
Adornmonde Almost 2 years 4 4.0
5 / 5 Share
March 19, 2026

Great support. Shipping system is really nice. We switched from Shipstation and like it alot.

Store Using app Total reviews Average rating
Iron+Steel 4 months 4 5.0
5 / 5 Share
March 18, 2026

Amazing app! Their team is super prompt and helpful. It’s nice to have so many systems in one place. 5 big stars!

Store Using app Total reviews Average rating
Sash Bag About 2 months 6 4.5
5 / 5 Share
March 17, 2026

Redo team has been super helpful with implementation and getting issues solved fast. Great app to use.

Store Using app Total reviews Average rating
Olsa Tools 2 months 8 4.5
5 / 5 Share
March 17, 2026

Store Using app Total reviews Average rating
Samii Ryan Over 1 year 1 5.0
5 / 5 Share
March 17, 2026

One of the best experiences I have ever had with a new Software! Benson (main salesman) and Milan (Implementation Engineer) have been so helpful, accommodating, and pleasant during the entire process. The Redo app is big upgrade for us over Shipstation and I am excited to check out more of their offerings! Thanks Redo Team!! You have a new long term customer!

Store Using app Total reviews Average rating
Adults and Crafts 2 months 4 4.8
5 / 5 Share
March 17, 2026

Our Customer Care team at True Linkswear has begun using Redo and we are impressed. The entire team at Redo is invested and works to help us achieve our goals everyday. The response time and detailed care is inspiring. We come to Redo often for service and in turn they set us up to give our best service possible to our customers.

Store Using app Total reviews Average rating
TRUE linkswear 4 months 3 5.0
5 / 5 Share
March 17, 2026

One of their reps, Samuel, was very helpful and patient with me! I needed to make a change to the styling of the "Checkout without free returns.." link (he turned it into a button and styled it to my satisfaction), and he patiently bore with me while I made up my mind on what looked better. Excellent service!!

Store Using app Total reviews Average rating
Uncle Harry's Natural Products Almost 2 years 4 5.0
5 / 5 Share
March 16, 2026

Store Using app Total reviews Average rating
Bmaes Boutique Over 2 years 3 5.0
5 / 5 Share
March 16, 2026

Loving Redo so far in the testing process, I especially LOVE the Ai support and the human support as well, as a merchant having that quick support is very important. Mason from the support team was so helpful and a pleasure to talk to.

Store Using app Total reviews Average rating
EzyDog Australia 20 days 2 3.0
5 / 5 Share
March 16, 2026

I had a small issue, and it was resolved in less than 20 mins! Great CS!

Store Using app Total reviews Average rating
McNees Knives 5 months 1 5.0
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