Redo

Nov. 26, 2025

Such an amazing experience and product is exceptional. We were live within 24 hours and Jake and Easton were incredible to work with. Recommending to everyone in my network!

Nov. 25, 2025

Redo has made the customer experience so much better and our customer service team's life so much easier! So happy with this service! Cade specifically was helpful when we had some tech issues - he came right in and assisted! Great app - totally worth it!!

Nov. 25, 2025

Redo team is excellent. They are quick to respond, open to development on new ways to support our business specifically and are just about an all in one function to support our web business.

Nov. 25, 2025

We’ve been using Redo for our boutique, and honestly… it has been such a win. It’s eliminated so much back and forth on returns. Our shoppers love having the option to protect their order, and it has noticeably reduced return headaches for our team. Support is always super responsive & willing to listen to any app updates that would make our lives easier! Shout out to Will for his great support for some last minute Black Friday adds!

Nov. 25, 2025

Will was great. Helped out with an issue that needed immediate solving (Bot attack purchasing redo coverage only) and came in and put an end to it, quickly and efficiently. I also love that I was able to speak to someone local in local time, i.e., in the USA, and not someone in another country who needs explaining 5 times and who reads a script to respond. That was refreshing in this day and age. And to top it off, he actually called my direct line when he said he would. Another rarity. Top-grade service by Redo!

Nov. 25, 2025

Works great for returns. We have been using it for a while. Once you get everything set up and your flows set, it works great. The team is very responsive and helps when needed.

Nov. 25, 2025

Working with Redo has been a great experience so far, starting up for them has been smooth overall. Redo's platform is user-friendly and easy to create campaigns with. The team is amazing too, shoutout Will and Jason for always being so helpful with getting started, strategizing and maximizing performance! Thank you for being such a hands-on support crew and helping us succeed.

Nov. 25, 2025

Awesome support from Jaxon on a super feature of Redo's (Instant Exchange). Our team needed a mini reminder and onboarding of this feature..... great image share, instructions, explanation + walk thru ..... not to mention understanding of our question and inquiry.

Nov. 25, 2025

Prior to utilizing Redo's services, we were partnered with Loop for all returns. We experienced the worst customer support at Loop when issues arose, which was one of the main reasons we decided to switch to Redo. Our experience with Redo has been nothing short of incredible. Their ENTIRE team is extremely responsive, attentive, and helpful; if there's ever an issue, they fix it immediately. Their platform is easy to use and allows for customizations to ensure that the return, claims, and warranty experiences align with your company's branding. 100/10 would recommend Redo!

Nov. 25, 2025

Redo's customer service has been exceptional. Whenever I encounter an issue, they respond quickly and take the time to walk me through every step. Thanks to their dependable support and swift problem-solving.

Nov. 25, 2025

Emry was amazing and quick! She found what I needed and I didn't have to repeat my conversation. Thank you Emry and redo!

Nov. 25, 2025

We've been working with REDO for the past year, utilizing their returns/exchanges and OMS platform. We've had nothing short of an extremely positive experience working with their team and recommend them to all of our 3PL accounts.

Nov. 24, 2025

This app definitely gave us an upgrade in terms of order fulfillment and saved us thousands in costs that we would have to incur without REDO. The support is also super helpful and the success managers are always there to help us with whatever we need!

Nov. 24, 2025

Nov. 24, 2025

Great company! I’ve been working with Redo for close to a year now. The platform, support, functionality and implementations are always easy and smooth. A++++ Happy to recommend them to other founders.

Nov. 24, 2025

Been great using Redo and the CS team is always very responsive!

Nov. 24, 2025

We’ve partnered with the Redo team for several years now, and their support has been exceptional. They’re incredibly responsive, proactive with tech updates, and quick to navigate any edge cases that come up. Their reliability and service make it hard to imagine using anything else.

Nov. 24, 2025

Redo has been awesome! I love how many options are available for customers. Their support team is incredible—always super fast and helpful with anything I need. Thank you to Will especially, who helped thoroughly resolve an issue we’d been having trouble with.

Nov. 23, 2025

With just a month or so to go before peak, the timing of our move wasn't ideal, but the potential savings from being able to bring multiple aspects of the business under one roof (shipping, returns, exchanges, email support, marketing, etc) and Spencer's assurances that it could all be done without compromising our day-to-day operations, was all we needed to hear to make the jump now and not in the new year. Dom flew in to get our stations set up with updated bin locations and towns. These new towns have created efficiencies to our picking, packing and order distribution processes that I didn't think would be possible without automation. Bottom line, if you want a product that works and will save you time and money, Redo is it. It's also nice to have Spencer, Dom, Aaron, Seth, etc, etc... real people who respond to your real needs.

Nov. 21, 2025

We've been with re:do since nearly the beginning of their company, and we've referred them to many other e-commerce merchants since that time. They've always been helpful, accommodating and quick to respond, and their product is top notch.