Redo

Redo is awesome. Great customer service help.

I've been using Redo for over a year—exceptional service. Skyler has always been tremendously helpful and clear in explaining issues that arise or with questions that have come up. I always recommend redo to my business friends.

The team was friendly and helpful throughout the process. Overall, it was a positive experience, though some responses took a little longer than expected.

Dallin was a great help and took care of the issue I had quickly and efficiently

Great customer service, very quick and knowledgeable

Redo team is exceptional. They are so hands-on with helping and the support has been awesome. What a great service!

They respond fast and help get things fixed and help create a good experience for users who are looking to make returns or exchanges.

I worked with Will regarding a few open carrier claims, and he was both knowledgeable and efficient. He answered all of my questions during a single online chat, which I really appreciated. I'm so glad the chat option is available.

Great app because it uses a ton of AI which saves time! The customer support team is very good, especially Dallin who helped us every time we have an issue. Definitely recommend to try this app

Dallin was very helpful. Too add to that, I ask a lot of questions. I think it takes an extreme amount of patience to deal with people like me. Thanks for the help.

Great experience with the Redo support team, especially Skyler. We encountered a technical issue that was affecting our Shopify theme customizer. Skyler took the time to properly investigate, worked closely with us to understand the problem, and implemented a fix that resolved it completely. We really appreciated the clear communication and commitment to finding a solution. Excellent support and very professional throughout.

Cade and Samuel were super helpful - thank you for the quick response and actions to help my checkout area!

Corbin and Dallin are amazing! When reached out to resolve an issue, they kept us updated throughout the process and helped us find a solution fast. Thank you so much for your help!

Times they are a changing. My store has been around for over 80 years and I’m trying to take advantage of everything new I can. I have had redo now for awhile. It works as promoted and the team there, especially Dallin, have worked with me to tackle any challenges or changes I’ve needed done. Highly recommend.

I had an issue with fake account purchasing labels only to do chargebacks (scams), I was pretty stressed out on how to fix this issue as I was getting 20 at a time. I messaged Redo's customer service and Will spent a few hours working with me to not only fix the issue on my shop, but to get me a refund for the charge back fees. Every time I've had an issue, Redo's customer service has been great. Love working with this app and the support they give when something goes wrong.

We've been working with Redo for awhile now. We just switched to their shipping platform and couldn't be happier. Dallin was able to help solve a serious issue for us quickly and professionally.

The Lads at Redo have been super helpful with everything that has needed attention setting up this App. Have needed a few tweaks and they have been very accomodating. From Skylar who had to fix at short notice and Easton and Dillon for being wonderfully supportive also. Thanks for doing what you do. Highly recommend this customer support team.

best app ever over all good experience

Really solid experience with Redo so far. Been using them for over a year. We've seen a boost in conversion rate + have saved time with returns + saved $ on ship costs.