Redo
Everything your brand needs in one intelligent platform
Rating
5.0
feedback
401
chart
#1,283
All reviews
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Oct. 2, 2025
The Redo team has been a pleasure to work with, and the platform has been great for us so far. Easy to use and the team's helped us every step of the way to configure things how we want. Still some areas of improvement, but they're always receptive to feedback and seem to genuinely care about our brand's success!
Sept. 30, 2025
Love it works as intended. Some issues with buy 3 get 2 free sending refunds to customers for free items but I'm working with their team on this. Also sometimes the customer tries to exchange but not all sizes show as available for an exchange. However, the support is lightening fast and they are working on this now. They can even zoom call you to help you set it up. Great for the price (FREE) since the customer pays 99 cents and the portal handles the returns for you
Sept. 30, 2025
Redo has been very helpful and responsive with all our business needs, in addition to helping us optimize and improve our processes, making it a lot easier for both our team and our customers.
Sept. 30, 2025
Jaxon was super quick to respond to a customer service question and helped me resolve the issue. He also said he'd bring it up to development to better the product which is cool!
Sept. 29, 2025
Greg, Parker, and the entire REDO team have been incredible to work with! They’re always quick to resolve any issues and, when needed, seamlessly escalate to the right department to keep things moving. Communication is clear and responsive, and their support has consistently exceeded expectations. We use REDO not only for returns but also for email marketing — and it’s been an absolute game changer. Highly recommend their team and platform!
Sept. 29, 2025
Love how this has simplified our returns and exchange process. I have reached out a few times with questions and I have received excellent and quick help.
Oct. 16, 2025
Great team to work with! We have implemented Returns, Warranty, Package Protection, Customer Support, and Order Management - everyone is helpful and excited to work with us. The few issues we've had have been resolved quickly.
Sept. 25, 2025
App is exceptionally easy to use. The concept is also quite brilliant in terms of giving the software away for free and essentially making the customer cover the cost. The workflow has really streamlined our returns process and we are excited to look into the services they offer. Onboarding and sales process was a little disorganized but the guys we worked with were still solid and answered all of our questions.
Sept. 25, 2025
The support is fantastic and the app works very well. Great returns system.
Sept. 25, 2025
Redo has been great to work with. Jaxon was a big help today getting an invoice sent to the correct email for a customer.
Sept. 25, 2025
We only have good things to say about the Redo app and team. The customer service level is incredible! Highly recommend!
Sept. 25, 2025
Redo has been an excellent partner knowledgeable, responsive, and genuinely invested in our success. They’re quick to support us when issues come up and have been incredibly open to new integrations that improve our efficiencies. It’s clear they care deeply about both their clients and customers, and their ongoing innovation sets them apart!
Sept. 24, 2025
Working with Redo has been such a positive experience for us! Their team truly cares about our business and our customers, and it shows in every interaction. Whenever we’ve had a question or needed support, they’ve been quick, knowledgeable, and kind in their responses. Emry just helped us and she was wonderful! She was kind and delivered a solution quickly! You can tell they’re a team that values their partnerships and puts in the effort to understand what our brand needs. We’re grateful for the partnership and excited to continue working with them as they grow.
Sept. 24, 2025
Really appreciate the Redo team working through with me to problem-solve for my specific business and returns-processing needs. The platform is easy to use and provides tons of customization to make it fit for what I need it to. The team there is great and goes out of their way to help.
Sept. 23, 2025
The Redo team is always innovating based on the feedback from entrepreneurs, which I truly appreciate. I love that Redo has a full suite of products for the customer facing and backend of business. They are also amazing with customer service by giving timely and thorough solutions.
Sept. 23, 2025
Sept. 23, 2025