Redo
All reviews
Great support for our business and a lot of customization for our products!
Mason helped me understand the new EU Withdrawal rules; his explanation was exactly what I asked for, greatly detailed, and he answered my specific questions with precisely what I needed to know. 5/5 - would seek help with byzantine EU legislation explanations again
Redo has been one of the best operational decisions we've made. Their team is incredible to work with. They're responsive, knowledgeable, and genuinely invested in helping businesses succeed. Since implementing Redo, we've been able to consolidate multiple tools and services into a much more streamlined tech stack, making our operations more efficient than ever. Not only has Redo simplified our workflow, but it's also saved us thousands of dollars while improving the experience for both our team and our customers. The platform continues to evolve, and the support team is always there when we need guidance or ideas for optimization. As a business that ships products every day, I can't recommend Redo enough. I've been singing their praises to virtually every business owner I know, and many have already made the switch after seeing the results we've achieved. If you're looking to reduce costs, improve efficiency, and work with a team that truly cares, Redo is an easy recommendation.
Just started using as we were looking to add instant checkout to our site. Support has been very helpful and dedicated to helping us with setting up the app and making some adjustments. Looking forward to continuing to work with them and we recommend.
Our store transferred from Loops to Redo and we have been very happy with the customer support and the returns portal functionality itself. The redo team takes on the engineering work for reformatting the checkout button to our liking. We are super grateful for everything the redo team has done for us. They helped a lot with troubleshooting complicated market pricing issues when shopify made their recent markets updates and were able to rectify our issues rather quickly. Customers also mention the return and exchange process is superior to Loops, and the recurring cost was removed due to redo's pricing structure. Thanks Redo!
I've had a great Redo experience! They are super willing to jump on a call and help troubleshoot. I had a call with Tyler and Mason this morning, and they helped me work out any issues I had! System works great and really does A LOT! I use Redo for shipping, returns, and marketing! Would recommend!
We've only recently been onboarded with Redo, but our experience so far has been excellent. Carson has been incredibly responsive and helpful throughout the process, always quick to answer questions and provide support when needed! One of the biggest concerns when implementing a new platform is whether you'll continue to receive assistance after signing up. It's been reassuring to know that Austin, Carson and the Redo team have remained engaged and readily available to help us navigate onboarding and beyond. We're excited to continue working together and appreciate having such a responsive partner.
Redo's support team goes above and beyond anytime we have a question or issue. I would highly recommend their services to any Shopify merchant.
REDO has the best customer service ever!!!
The best team. Always responsive and willing to help. Especially love that they take all of your requests into consideration when building out a feature. Nothing better than a company that values UX and aesthetics!
We've had a great experience with Redo. Their team always provides helpful, detailed answers. The instructions they provide as well are clear and easy to follow, making the entire process smooth and efficient. Their professionalism and responsiveness make them a reliable partner, and we appreciate the excellent support they consistently deliver. Thanks Redo Team!
REDO is a game-changer for our business. They have multiple tools/products that help our bottom line grow. Their Recover product is a game-changer. Don't forget to ask them to get that set up for you. ZERO upfront cost/risk.
Flexible, future-forward, and ever-growing solution with excellent support.
Redo has been a game-changer for our business. It has taken so much of the work and stress out of managing returns and exchanges.
So grateful for this team! They work around the clock to make things happen. never once had a bad experience with their team. Great team and great product!
We have never looked back after signing on with Redo. Places our customers first in the whole process.
Their customer service is top notch. Emry went above and beyond to get all my questions answered.
Team is super easy to deal with and they are constantly checking in with you to make sure that you are doing ok and there is no issues happening. Henry helped us out in setting up the AI helper tool for our emails. Very easy and efficient.
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