Redo
All reviews
Customer assistance is great. The Redo team is always ready to help resolve issues and respond to inquiries, or escalate to the devs if something can't be fixed right away.
Great support. Shipping system is really nice. We switched from Shipstation and like it alot.
Amazing app! Their team is super prompt and helpful. It’s nice to have so many systems in one place. 5 big stars!
Redo team has been super helpful with implementation and getting issues solved fast. Great app to use.
One of the best experiences I have ever had with a new Software! Benson (main salesman) and Milan (Implementation Engineer) have been so helpful, accommodating, and pleasant during the entire process. The Redo app is big upgrade for us over Shipstation and I am excited to check out more of their offerings! Thanks Redo Team!! You have a new long term customer!
Our Customer Care team at True Linkswear has begun using Redo and we are impressed. The entire team at Redo is invested and works to help us achieve our goals everyday. The response time and detailed care is inspiring. We come to Redo often for service and in turn they set us up to give our best service possible to our customers.
One of their reps, Samuel, was very helpful and patient with me! I needed to make a change to the styling of the "Checkout without free returns.." link (he turned it into a button and styled it to my satisfaction), and he patiently bore with me while I made up my mind on what looked better. Excellent service!!
Loving Redo so far in the testing process, I especially LOVE the Ai support and the human support as well, as a merchant having that quick support is very important. Mason from the support team was so helpful and a pleasure to talk to.
I had a small issue, and it was resolved in less than 20 mins! Great CS!
Redo is awesome. Great customer service help.
I've been using Redo for over a year—exceptional service. Skyler has always been tremendously helpful and clear in explaining issues that arise or with questions that have come up. I always recommend redo to my business friends.
The team was friendly and helpful throughout the process. Overall, it was a positive experience, though some responses took a little longer than expected.
Dallin was a great help and took care of the issue I had quickly and efficiently
Great customer service, very quick and knowledgeable
Redo team is exceptional. They are so hands-on with helping and the support has been awesome. What a great service!
They respond fast and help get things fixed and help create a good experience for users who are looking to make returns or exchanges.
I worked with Will regarding a few open carrier claims, and he was both knowledgeable and efficient. He answered all of my questions during a single online chat, which I really appreciated. I'm so glad the chat option is available.
Great app because it uses a ton of AI which saves time! The customer support team is very good, especially Dallin who helped us every time we have an issue. Definitely recommend to try this app
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