Redo for Shopify

Redo

Everything your brand needs. In one intelligent platform.
Rating
4.9
Feedback
632
Reviews
Chart
#599
Shopify

All reviews

5 / 5 Share
March 19, 2026

Customer assistance is great. The Redo team is always ready to help resolve issues and respond to inquiries, or escalate to the devs if something can't be fixed right away.

Store Using app Total reviews Average rating
Adornmonde Almost 2 years 4 4.0
5 / 5 Share
March 19, 2026

Great support. Shipping system is really nice. We switched from Shipstation and like it alot.

Store Using app Total reviews Average rating
Iron+Steel 4 months 4 5.0
5 / 5 Share
March 18, 2026

Amazing app! Their team is super prompt and helpful. It’s nice to have so many systems in one place. 5 big stars!

Store Using app Total reviews Average rating
Sash Bag About 2 months 6 4.5
5 / 5 Share
March 17, 2026

Redo team has been super helpful with implementation and getting issues solved fast. Great app to use.

Store Using app Total reviews Average rating
Olsa Tools 2 months 8 4.5
5 / 5 Share
March 17, 2026

Store Using app Total reviews Average rating
Samii Ryan Over 1 year 1 5.0
5 / 5 Share
March 17, 2026

One of the best experiences I have ever had with a new Software! Benson (main salesman) and Milan (Implementation Engineer) have been so helpful, accommodating, and pleasant during the entire process. The Redo app is big upgrade for us over Shipstation and I am excited to check out more of their offerings! Thanks Redo Team!! You have a new long term customer!

Store Using app Total reviews Average rating
Adults and Crafts 2 months 4 4.8
5 / 5 Share
March 17, 2026

Our Customer Care team at True Linkswear has begun using Redo and we are impressed. The entire team at Redo is invested and works to help us achieve our goals everyday. The response time and detailed care is inspiring. We come to Redo often for service and in turn they set us up to give our best service possible to our customers.

Store Using app Total reviews Average rating
TRUE linkswear 4 months 3 5.0
5 / 5 Share
March 17, 2026

One of their reps, Samuel, was very helpful and patient with me! I needed to make a change to the styling of the "Checkout without free returns.." link (he turned it into a button and styled it to my satisfaction), and he patiently bore with me while I made up my mind on what looked better. Excellent service!!

Store Using app Total reviews Average rating
Uncle Harry's Natural Products Almost 2 years 4 5.0
5 / 5 Share
March 16, 2026

Store Using app Total reviews Average rating
Bmaes Boutique Over 2 years 3 5.0
5 / 5 Share
March 16, 2026

Loving Redo so far in the testing process, I especially LOVE the Ai support and the human support as well, as a merchant having that quick support is very important. Mason from the support team was so helpful and a pleasure to talk to.

Store Using app Total reviews Average rating
EzyDog Australia 20 days 2 3.0
5 / 5 Share
March 16, 2026

I had a small issue, and it was resolved in less than 20 mins! Great CS!

Store Using app Total reviews Average rating
McNees Knives 5 months 1 5.0
5 / 5 Share
March 16, 2026

Redo is awesome. Great customer service help.

Store Using app Total reviews Average rating
Nena & Co. Over 1 year 2 5.0
5 / 5 Share
March 13, 2026

I've been using Redo for over a year—exceptional service. Skyler has always been tremendously helpful and clear in explaining issues that arise or with questions that have come up. I always recommend redo to my business friends.

Store Using app Total reviews Average rating
Evolverie Clothing Almost 2 years 2 5.0
4 / 5 Share
March 12, 2026

The team was friendly and helpful throughout the process. Overall, it was a positive experience, though some responses took a little longer than expected.

Store Using app Total reviews Average rating
Twosisters The Label 6 months 3 4.7
5 / 5 Share
March 9, 2026

Dallin was a great help and took care of the issue I had quickly and efficiently

Store Using app Total reviews Average rating
JD Customs U.S.A Over 1 year 15 4.7
5 / 5 Share
March 6, 2026

Great customer service, very quick and knowledgeable

Store Using app Total reviews Average rating
GoodEggStuff 4 months 5 5.0
5 / 5 Share
March 5, 2026

Redo team is exceptional. They are so hands-on with helping and the support has been awesome. What a great service!

Store Using app Total reviews Average rating
Sene Almost 2 years 6 5.0
5 / 5 Share
March 5, 2026

They respond fast and help get things fixed and help create a good experience for users who are looking to make returns or exchanges.

Store Using app Total reviews Average rating
CARDIFF SNOWcraft 12 months 2 5.0
5 / 5 Share
March 5, 2026

I worked with Will regarding a few open carrier claims, and he was both knowledgeable and efficient. He answered all of my questions during a single online chat, which I really appreciated. I'm so glad the chat option is available.

Store Using app Total reviews Average rating
Harveys 4 months 4 4.8
5 / 5 Share
March 4, 2026

Great app because it uses a ton of AI which saves time! The customer support team is very good, especially Dallin who helped us every time we have an issue. Definitely recommend to try this app

Store Using app Total reviews Average rating
DreamCatcher 7 months 1 5.0
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