Redo

Redo's shipping software has been a total game changer for my business. As an owner operator my time is so limited and Redo has not only improved my business but given me time back. Love working with Redo. Dallin has been incredible to work with.

Redo is an amazing and seamless company to work with!!! my two favorite employees are Hayden and Nik Eckman.

Elijah F. has been incredibly responsive, knowledgeable, and kind to work with. He took the time to explain everything clearly and made the entire process easy and stress-free. His professionalism and willingness to help are greatly appreciated, and he's a valuable asset to have access to. Thank you for all of your help!

We have experienced a few challenges along the way, but Bekim and Cade have consistently stepped up to help resolve them. Bekim has dedicated a great deal of time to making the changes we've requested and ensuring that issues are corrected. What stands out most is that when your team recognizes an issue is on your side, you take ownership of it and work to make it right. Rather than passing responsibility, you address the problem directly. That level of accountability is something that is becoming increasingly rare in business today, and it aligns with the values we strive to uphold in our own company. We appreciate the partnership we are building with REDO and look forward to many successful years of working together. Thank you for your continued support.

Dallin was so easy to work with! Can’t recommend enough. He helped me above and beyond with my online store!

started using redo not so long ago so I’m still getting familiar with everything. So far, it’s been a great experience, with the normal bumps and questions that come along with introducing a new app. The biggest standout has been the support — Alec and the team are truly A++. They are always patient, helpful, and go above and beyond to help resolve any issues and answer every question. Really appreciate the level of service and support!

I had a great experience with Redo. Their customer service is amazing and probably one of the most responsive teams I've dealt with. Every time I had a question, they replied incredibly quickly and were genuinely helpful instead of sending generic responses. It's refreshing to work with a company that actually communicates well and makes resolving issues so easy. We are excited to continue our partnership with them!

Redo is a great return portal solution, and their support team is excellent. It has made the returns process much easier for our customers while also helping us move towards a paperless experience. I would definitely recommend it!

As a small business owner, there are countless things to juggle, and returns and exchanges can quickly become time-consuming. Redo has made that process so much easier for both my team and my customers. I launched my online women's boutique less than a year ago, and having a solution like Redo in place has given me one less thing to worry about while growing my business. The experience has been seamless, and it's helped create a better post-purchase experience for my customers. Dallin Orchard was awesome in helping me get set up! Highly recommend Redo to any business owner looking to simplify returns and exchanges!

Redo was incredibly patient with Small Town Girl Boutique while we worked through some checkout button issues on our Shopify store. Their team stayed with us every step of the way, answered our questions promptly, and made sure everything was working correctly before considering the job done. They went above and beyond to help us troubleshoot the issue, and their customer service was exceptional from start to finish. We truly appreciate their dedication and highly recommend Redo to any Shopify store looking for excellent support!

Redo has been great for our returns coverage, but the customer service really stands out. We had some updates needed to the widget placement, wording, etc. and Emry was so helpful. She made those changes immediately and made it so easy.

I can't explain how much help Redo has been! We recently worked with Alec thinking something was wrong with our site, it had nothing to do with Redo yet he still helped us out anyways and got our site working great! We love Redo and everything it has to offer and how kind and hard working there team is and how willing they are to help no matter what! Thank you Alec for all of your help!

Really positive experience so far. We've been using the package protection service and it's been running smoothly. The onboarding team was patient, attentive, and took care of everything we needed. When an issue came up recently, Keppner from support stepped in and handled it quickly. Highly recommend!

Redo has been a game changer for shipping orders and has an amazing interface for customers to initiate returns and exchanges. The team is every helpful and responds to questions or concerns with lightning speed. Wish we would have had Redo years ago!

Efficient and helpful

Our team had an urgent request, and Hayden jumped right in without missing a beat! He was incredibly helpful and made sure everything got done quickly and smoothly.

Redo has been an extremely helpful app for our boutique! Every time we have a question or need help utilizing redo, their customer service has been excellent!

We’ve been using the Redo returns portal to manage our returns and exchanges, and it has significantly improved the overall customer experience and internal workflow. The platform is intuitive, easy to implement, and helps centralize all return and exchange requests in one place, which reduces manual handling and back-and-forth communication. Cade was also incredibly helpful in clarifying everything and making the necessary adjustments for us.

Support is super helpful and quick to respond. Overall very pleased so far!