Redo

Nov. 10, 2025

Nov. 10, 2025

Fast response and resolution

Nov. 9, 2025

REDO has been great, they troubleshoot any needs I have. They are thorough and help make the return process much smoother.

Nov. 9, 2025

Redo has been such an incredible tool for our store. The platform is intuitive, easy to navigate, and provides powerful insight into our customers - from their first interaction to repeat purchases. It’s been a game changer for understanding the full customer journey and buying habits, all in one place. Every single person I’ve interacted with at Redo has been helpful, responsive, and genuinely invested in making sure we’re successful. We’ve been with Redo for years now, and I love seeing how the platform continues to evolve and improve. Highly recommend!

Nov. 7, 2025

Redo has been a dream to work with since we partnered with them. The onboarding experience was seamless, and any time we needed something adjusted, the team handled it quickly and efficiently. Emry recently helped us customise our settings, and she was incredibly helpful; always quick to respond and so easy to work with. Thanks, Emry!

Nov. 7, 2025

Jaxon and Skylar are incredibly helpful! I appreciate them checking in with me and my team while we are transitioning into using Redo. So far the app is very helpful. I especially love the Bulk Shipping option to sort similar orders. Our company ships LARGE Kickstarter campaigns and this feature are been invaluable in that process.

Nov. 6, 2025

Nov. 6, 2025

Really easy to work with and great support

Nov. 6, 2025

We are using Redo for Returns and Exchanges as well as CX. We are loving both solutions! Returns and Exchanges has been saving us a ton of time, and the CX tool has been as well. Their support team has been awesome and are always super responsive.

Nov. 6, 2025

Love Redo, been with them for 3 years, they offer a great service all around and their customer support is great.

Nov. 6, 2025

The dedicated team is very helpful! We're forever grateful!

Nov. 6, 2025

Redo has been super helpful to our growth as a company. The returns flow Redo has is customizable and has made it so much easier for us and our customers to process returns. The support has been great, responses are quick, and Austin, Alex and Jackson have been so easy to work with. Can't recommend enough!!

Nov. 6, 2025

We have been very happy with REDO. It takes a second to get it all set up but the customer service team and sales reps are VERY helpful and responsive in helping you. I would highly recommend.

Nov. 6, 2025

Super happy with the returns and exchanges portal. Best thing to note is the quick customer service. Not like some other apps where you are waiting forever to get a hold of someone to fix an issue.

Nov. 5, 2025

Perfect customer service from Cade

Nov. 5, 2025

Nov. 4, 2025

Our customers love this app as it makes returns and exchanges so easy. We love it too for ease of use and reduction of customer support tickets. The analytics platform is super helpful and they have great support. Highly recommend, can't wait to see what other new features you come up with!

Nov. 4, 2025

This app is changing the landscape so far. Why went from using 4 different apps to just this one. Customer service has been amazing and they are there to help you set it up if needed. Portal is easy to use and so many features.

Nov. 4, 2025

Just started with Redo in prep for a busy holiday season and it has been a very smooth transition from our previous return portal. Jed (Sales), Seth (Tech/Sync), and Jaxon (Support Chat) have all been incredibly helpful so far in getting everything up and running! Weekly onboarding calls to make sure we understand Redo (portal, backend, customer facing and anything else we may need) has been efficient even when the team has a plethora of questions. Definitely believe Redo will be a longstanding app we will be using for the foreseeable future. Thanks Redo Team!

Nov. 4, 2025

Jaxon Jensen for the win! Very responsive - followed up on the follow up, can't beat that!