All reviews

Rating Breakdown

  • 5
    88% (460 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 92% (438)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 18, 2025

We love redo for our everyday needs with returns, orders, exchanges! Makes our process much smoother. Customer support it awesome with helping when needed and for the most part pretty fast at responding.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Will was awesome! Went above and beyond to help!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Such a great company! Very helpful, smart, and quick to respond to questions!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Jaxson is the GOAT, helped adjust a button with REDO very fast and effectively.

Store

Cache

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

4 / 5 Share

Nov. 13, 2025

Thank you Cade, Dylan, Easton and Anderson for helping me understand, learn and adjust my workflow to meet our company needs better. I was ready to walk away with frustration. They each helped in a different way. I really appreciate Anderson for taking the time to pause and find the problem...that my work flow had a lot of holes. He was the one who got the ball rolling to help get my frustrations worked out. Dylan for his constant patience helping me understand. Cade quickly solving my claim questions and concerns.

Using app

3 months

Total reviews

6

Average rating

4.5

5 / 5 Share

Nov. 13, 2025

Colin jumped in and helped us get our flow tailored to our needs immediately. Thanks Redo!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

The Redo support has been super helpful and quick to response! In particular, Will Snow was very available and provided me with his contact info in the even of any problem. Working with redo has been a breeze!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

The customer service team at Redo is top-tier. They are quick to reply to any issue that may arise and solutions are just as quick. Jacob has been an asset to the team and has helped correct our flow with specific logic that has allowed our customers more flexibility with their returns.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Jaxon was really helpful!

Store

Shezza

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Redo has been very helpful in streamlining our return and exchange process. We also appreciate the level of customization offered to enable us to best serve our customers’ needs. When we do encounter issues, the Redo team has been able to jump in quickly to provide resolutions. We appreciate having Redo to help make it easier for our customers as well as our customer support team.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

We have loved our experience with redo so far! Shipping, managing returns/exchanges and marketing with redo has been great for us and a much more streamlined process. Shoutout to Jason! He has been very helpful with any questions we have or if we need him to adjust anything for us, he does it right away!

Store

IKT

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Love using Redo! We started out using them for returns and are now using them for email marketing, support, upsells, and they are constantly adding new features for us to take advantage of. Also, the support from Jason, Austin, and the team has been incredible. We have a direct line to them and get questions answered extremely fast. Highly recommend!

Store

Üni

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

Fast response and resolution

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

REDO has been great, they troubleshoot any needs I have. They are thorough and help make the return process much smoother.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Redo has been such an incredible tool for our store. The platform is intuitive, easy to navigate, and provides powerful insight into our customers - from their first interaction to repeat purchases. It’s been a game changer for understanding the full customer journey and buying habits, all in one place. Every single person I’ve interacted with at Redo has been helpful, responsive, and genuinely invested in making sure we’re successful. We’ve been with Redo for years now, and I love seeing how the platform continues to evolve and improve. Highly recommend!

Using app

Almost 2 years

Total reviews

4

Average rating

3.0

5 / 5 Share

Nov. 7, 2025

Redo has been a dream to work with since we partnered with them. The onboarding experience was seamless, and any time we needed something adjusted, the team handled it quickly and efficiently. Emry recently helped us customise our settings, and she was incredibly helpful; always quick to respond and so easy to work with. Thanks, Emry!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Jaxon and Skylar are incredibly helpful! I appreciate them checking in with me and my team while we are transitioning into using Redo. So far the app is very helpful. I especially love the Bulk Shipping option to sort similar orders. Our company ships LARGE Kickstarter campaigns and this feature are been invaluable in that process.

Store

Knafs

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Using app

About 1 year

Total reviews

2

Average rating

3.0