Redo

Nov. 6, 2025

Really easy to work with and great support

Nov. 6, 2025

We are using Redo for Returns and Exchanges as well as CX. We are loving both solutions! Returns and Exchanges has been saving us a ton of time, and the CX tool has been as well. Their support team has been awesome and are always super responsive.

Nov. 6, 2025

Love Redo, been with them for 3 years, they offer a great service all around and their customer support is great.

Nov. 6, 2025

The dedicated team is very helpful! We're forever grateful!

Nov. 6, 2025

Redo has been super helpful to our growth as a company. The returns flow Redo has is customizable and has made it so much easier for us and our customers to process returns. The support has been great, responses are quick, and Austin, Alex and Jackson have been so easy to work with. Can't recommend enough!!

Nov. 6, 2025

We have been very happy with REDO. It takes a second to get it all set up but the customer service team and sales reps are VERY helpful and responsive in helping you. I would highly recommend.

Nov. 6, 2025

Super happy with the returns and exchanges portal. Best thing to note is the quick customer service. Not like some other apps where you are waiting forever to get a hold of someone to fix an issue.

Nov. 5, 2025

Perfect customer service from Cade

Nov. 5, 2025

Nov. 4, 2025

Our customers love this app as it makes returns and exchanges so easy. We love it too for ease of use and reduction of customer support tickets. The analytics platform is super helpful and they have great support. Highly recommend, can't wait to see what other new features you come up with!

Nov. 4, 2025

This app is changing the landscape so far. Why went from using 4 different apps to just this one. Customer service has been amazing and they are there to help you set it up if needed. Portal is easy to use and so many features.

Nov. 4, 2025

Just started with Redo in prep for a busy holiday season and it has been a very smooth transition from our previous return portal. Jed (Sales), Seth (Tech/Sync), and Jaxon (Support Chat) have all been incredibly helpful so far in getting everything up and running! Weekly onboarding calls to make sure we understand Redo (portal, backend, customer facing and anything else we may need) has been efficient even when the team has a plethora of questions. Definitely believe Redo will be a longstanding app we will be using for the foreseeable future. Thanks Redo Team!

Nov. 4, 2025

Jaxon Jensen for the win! Very responsive - followed up on the follow up, can't beat that!

Nov. 4, 2025

Super seamless and well-managed onboarding process was, it made getting started incredibly easy and all the tools are great.

Nov. 3, 2025

Redo has really been a game changer when it comes to streamlining our Customer Support process. It's made it so simple to take care of all of our customers' needs, in terms of modifying orders, helping with returns, even keeping in touch with our customers. Several steps have been saved, thanks to the ability to email customers directly thorough the platform. Making the switch to Redo has been the best decision we've made

Nov. 3, 2025

We appreciate all of the help Redo has provided to our business on the ecom from. Since the world of ecom is moving to an AI Shopping experience, Redo helps take the fear out of adding AI to your website as they walk you through all of the steps needed to take your website/shopping experience to the next level!

Nov. 3, 2025

Our Redo experience has been amazing from day one. From the integration to the continued support, the process has been seamless. Our customers have responded well to the experience, and it has improved our returns/exchanges experience exponentially.

Oct. 31, 2025

Thumbs up to Skyler. Very helpful.

Oct. 31, 2025

Oct. 31, 2025

It's been such a smooth experience using Redo to manage easy returns and exchanges for clients and the chat is amazing! they always get back to me on time and help me with any problems i've had so big shoutout to the team and will def keep using them in my store. Also, big shoutout to Talmage who helped me on these portal setups and tag exclusion which was super needed for my store and i coulnd't figure it out