Redo

Oct. 31, 2025

Talmage was very helpful in answering my questions and giving me step by step instructions on how to complete a task on Redo. The customer service Redo has is always the best and super helpful.

Oct. 31, 2025

Great app + great support Redo’s been super smooth for us — easy setup, clean interface, and it just works. Big thanks to Aaron for always being on top of things and making sure we’re good. Definitely recommend if you want something simple that actually makes the return process easier. –Shawn from La Familia

Oct. 31, 2025

The team at Re-Do is on top of it. We're having tons of success with their new platform and so grateful that we can keep everything under one roof. If you're considering a switch - don't think twice!!

Oct. 30, 2025

Customer support is great, quick and efficient! Thanks

Oct. 30, 2025

Will was such a great help with solving my issue. He was very persistent and finding a resolution. It is reassuring to know that a company will not leave you out there hanging.

Oct. 30, 2025

Great app works as expected. very inutitive to use. Super fast and responsive customer service is my unreal. I've never had an issue unresolved!

Oct. 29, 2025

I really appreciate Re-Do's customer service. Anytime I have any issues they are super responsive and are always willing to take the time and help me through anything. So far there is nothing that they have not been able to help me with and get us back up and running smoothly right away.

Oct. 29, 2025

Really happy with the returns portal and user experience! Support has been really helpful to resolve any issues along the way. Has saved us a lot of time and made the process much easier for both us and our customers. Really happy with our decision to go with redo!

Oct. 28, 2025

Redo has been great to work with! We use it for our online support chat as well as our returns and exchange process, and it’s been smooth sailing. Their support team is wonderful and always helpful. Like any system, there can be the occasional minor glitch, but it’s rare and always resolved promptly. Highly recommend!

Oct. 28, 2025

Jaxon was great.

Oct. 28, 2025

Fast, efficient, and helpful. Jaxon handled my concern without any hassle.

Oct. 28, 2025

REDO always delivers great customer service. Jaxon was super helpful!

Oct. 28, 2025

Highly recommend! Awesome app, awesome team. Replaced multiple apps with this one and gained features and functionality in the process. Super helpful team that worked through our unique setups and integrations. No pressure to use elements we didn't need, just focused on the areas that helped us level up.

Oct. 27, 2025

Redo has been such a game changer for us. The UI is very easy to use and the support of the reps across the board has been exceptional. Worked with Greg Bryce and Jackson a lot and they have been phenomenal! So glad I left Shipstation!

Oct. 25, 2025

Excellent experience - Greg helped me out with an issue on a weekend. They are very techncal and knowledgeable and been an excellent experience so far. Highly reccomend!

Oct. 24, 2025

We absolutely love Redo—it’s been a total game changer for our team! The platform is easy to use, and their support team is always quick, responsive, and incredibly helpful. We’ve had such a positive experience and truly appreciate the Redo team.

Oct. 24, 2025

Exceptional support. Great explanation on things. Thanks!

Oct. 23, 2025

Working with Redo has been great! They have made my return process much more streamlined and easier for customers. Customers can print labels through the dashboard return. It's made it very simple for them. Assistance is always available, and they will help you build out the logic for your return process. Lastly, if you want to provide package protection for your customers, they can set that up for you too and you can collect and keep the funds should your customer choose that option. Can't say enough great things about Redo.

Oct. 23, 2025

Ya know the whole saying about not putting all of your eggs in one basket? Yeah, well, I've completely thrown that saying (not the eggs...they're safe in the basket) out the window with Redo because they service just about our entire business (returns, warranties, repairs, claims, support, order management, order tracking, yada yada yada). So basically if Redo stops working I'm toast. But so far, so good! We were one of the early adopters of Redo and I recommend them to everyone I can. They've made scaling our entire operation so much easier. To the folks at Redo: thank you for keeping all of my eggs safe

Oct. 22, 2025

We have been working with Redo for a little over a year now and have nothing but good things to say. We use them for our shipping protection, email automations, and a custom warranty flow. Our processes can be very complicated but the Redo team has always gone above and beyond to see what they can do to customize their products and make them work for us. The whole team is amazing and there are many people willing to step in when problems arise. Shoutout to Jackson for being such a big part of why we've had such a great experience with the company and app as a whole!