Redo

Nov. 21, 2025

We recently switched to Redo as our shipping platform at Beautiful Brows and Lashes US, and we’ve already seen such a difference. The transition from ShipStation was smooth, the interface is cleaner, and the overall workflow feels faster and more efficient. Their support team has also been incredibly responsive and helpful throughout the setup. We’re genuinely loving the switch and are excited to continue streamlining our shipping with Redo!

Nov. 21, 2025

Redo’s customer service is outstanding—quick, helpful, and always willing to assist with any issue. We had an issue come up today and Colin was super helpful in getting it resolved!

Nov. 21, 2025

Anderson is outstanding and extremely helpful! He responds very quickly and ensures that all the assistance I need is provided. Keep up the great work, and thank you for your wonderful support!

Nov. 21, 2025

Absolute best service

Nov. 21, 2025

Our business and our customers LOVE Redo! It has given our customers more peace of mind when ordering from us. They also have amazing customer service which is so hard to find these days!

Nov. 21, 2025

Redo helped us solve some key issues we had with our previous return flow that has really improved our customer's experience. The Redo team (shout out to Summer) was especially helpful during onboarding.

Nov. 21, 2025

We've recently made the switch to Redo and it was such an easy process! The team quickly responds whenever we have questions and they follow up periodically to make sure things are running smoothly.

Nov. 21, 2025

We've been using Redo and almost all of their products for awhile now. The integration has been really smooth, the interface is easy to work with, and their support has been top-notch. They've helped us every step of the way and we're looking forward to our continued success with them!

Nov. 21, 2025

Redo has been a game changer for our business. The app works exactly as promised; simple, reliable, and seamless for both us and our customers. What really sets Redo apart, though, is their support team. They are fast, attentive, and genuinely care about helping brands succeed.

Nov. 21, 2025

Redo has the best customer service! The live chat feature is always helpful for quick questions and the team is always available for a phone call if needed. Thanks for everything!

Nov. 21, 2025

Redo makes our workflow much easier and efficient when it comes to providing a portal to our customers to initiate their returns/exchanges. Redo also makes it a win-win-win situation. Between Redo, the merchant, and the customers, everybody wins. This is a great add-on to our website.

Nov. 21, 2025

We’ve been using Redo for nearly two years and absolutely love it. The products are reliable, easy to use, and continue to improve month after month. Their team is constantly releasing new features, and it’s quickly becoming an all-in-one solution for our returns and customer experience needs. Customer service has always been excellent as well—responsive, helpful, and genuinely invested in our success. Highly recommend to any business looking for a powerful and evolving returns platform!

Nov. 21, 2025

I've been so impressed with Redo and the time saving abilities it has verses my other ship station platforms! From our first meeting through onboarding, the Redo team took the time to understand my processes and helped improve them beyond what I thought was possible. Now that we're up and running, I am still receiving the same care, quick action and responses, with the customer service team.

Nov. 21, 2025

Absolutely worth it.

Nov. 21, 2025

Redo is a very robust yet flexible returns solution and we highly recommend it. It makes the returns process much easier for both retailers and customers. Any problems we've had have been swiftly addressed and resolved.

Nov. 21, 2025

Super helpful technology that helps streamline our return and exchange process! Support team is always responsive and they are constantly evolving their technology to keep up with trends and needs of retail stores.

Nov. 21, 2025

Bryce was super helpful in helping out. Fantastic app. This really has helped us stream line our online store!

Nov. 21, 2025

We first started using Redo for our returns to streamline our processing and make it a cleaner interface for customers, and allow for better tracking for staff. At the same time, we began having issues with Shipstation and decided we needed a better solution for Q4. The onboarding with the Redo team was wonderful; everyone we spoke to has been incredibly knowledgeable and quick to help with anything we run into. They worked with us to brainstorm some complex situations within our companies. We have 3 Shopify stores, plus sell on Amazon, Walmart, and Kohl's marketplaces. It was a lot of work to switch from Shipstation and Aftership, but I can't say enough great things about the Redo team and their help through it all, especially at a crazy time of year. Now, with the native integration with Shopify, when an order needs to change, we can do this in one place, versus having to wait for the lag time with Shipstation and edit in multiple places. We highly recommend the Redo systems and hope to continue exploring their additional services!

Nov. 21, 2025

It's been an absolute pleasure working with the Redo team. Not only do they have a great product, they have an incredibly engaged and talented team backing it up. I've gone through dozens Shopify app integrations and never had one go as smoothly as Redo.

Nov. 21, 2025

Redo has been wonderful! Their customer support team is prompt, knowledgeable, and incredibly easy to work with—any time we’ve needed help, they’ve responded immediately and resolved things smoothly. And their product truly stands out in quality!