Redo
Everything your brand needs in one intelligent platform
Rating
4.9
feedback
345
chart
#1,385
All reviews
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Nov. 21, 2025
I recently had an ongoing issue with a return/exchange, and Skyler from Redo’s customer service team was absolutely instrumental in getting everything resolved. From the very start, Skyler was incredibly helpful, patient, and thorough. They took the time to understand the situation, followed up promptly, and made sure every step was clear and easy for me to complete. Really appreciate the support.
Nov. 21, 2025
I would highly recommend Redo. Returns portal, OMS, and all the other features they offer are built with excellence. Customer service is great. Anytime i have a question or an issue, it is resolved within less than 24 hours. The platform is very customizable and easy to work with.
Nov. 21, 2025
We’ve had a great experience with Redo. We started with returns, and since then we’ve explored many of the platform’s features — always with excellent results. The team is incredibly helpful and open to collaborating on new ideas. As Redo continues to grow, I’m confident we will too.
Nov. 21, 2025
Bryce was very helpful in assisting my return question with accuracy and follow up. Thank you!
Nov. 21, 2025
Skyler from the support chat was absolutely amazing to work with! He answered quickly and was able to sort out all of our holiday return policy changes in just a few minutes. I really appreciate the speed and attention to detail this team takes to help their clients. Thank you again, Skyler!
Nov. 20, 2025
The agent was very helpful and resolved the issue as quickly and easily as possible. Great app!
Nov. 20, 2025
Great team to work with Cade is the best they help so much! this has really streamlined our returns and exchanges!
Nov. 20, 2025
Easy to use and responsive whenever there is an issue. Cade and his team was able to resolve my issue with several orders within a few hours.
Nov. 20, 2025
Redo has been a great change to our returns system. And they are always quick to answer questions and give thorough help. Colin pointed me in the right direction and solved my issue right away.
Nov. 20, 2025
Cade has been incredibly helpful in resolving my issues and answering all of my questions. His replies are always fast, clear, and easy to understand, which makes communication effortless. He goes above and beyond to ensure everything is handled smoothly, and I truly appreciate his professionalism and support. Working with Cade has been a great experience, he makes the process simple and stress‑free!
Nov. 19, 2025
Skyler went above and beyond to help us sort out an issue we were having. The issue had nothing to do with the app, it was user error during a return, and he was able to troubleshoot the issue and get us sorted.
Nov. 19, 2025
The customer support at Redo was amazing! Skyler was friendly, quick to respond, and went above and beyond to help resolve my issue. Excellent service—I couldn’t be happier!
Nov. 18, 2025
Will (and the rest of the support team) are always super helpful and very fast at resolving issues.
Nov. 18, 2025
We love redo for our everyday needs with returns, orders, exchanges! Makes our process much smoother. Customer support it awesome with helping when needed and for the most part pretty fast at responding.
Nov. 14, 2025
Such a great company! Very helpful, smart, and quick to respond to questions!
Nov. 14, 2025