Redo

We use Redo for returns, shipping claim, and labels for the past few months and have so far been loving it! Their team across all areas has been extremely helpful, responsive, and quick to hop on calls or emails to help us trouble shoot. I love how customizable the process is so we are able to tailor it most to what our customers need the most

Fantastic app that makes returns and exchanges for us pretty seamless.

Very pleased with their services! Easy for merchant and customer and their AI/human chat is always very helpful anytime I need it. Nickolaus was great. Thank you!!

We've had a great experience working with REDO. Always responsive and willing to accommodate special requests.

We have been using REDO since the beginning of the year and are so pleased with this platform. It has made the order/return portal so much more efficient than our previous platform. I cannot say enough about the responsiveness of the support team as they are quick to respond and help get any issues resolved. They are very supportive of our needs.

I use redo for everything! Shipping, Emails, Texts, Returns and more! Its a one stop shop for everything the back end of Shopify lacks!

The team at Redo have not disappointed. With our growth and expansions, we've been able to add Redo to a couple of stores now and implementation has been super smooth! That's also because of Cade for quick responses and for helping with some of the setup!

Would highly recommend this app. Have been using it for a year now. The team is super responsive. Very easy to work with them.

Thank you Mason! We've been using ReDo for a few weeks now and are still testing how it works for us.. it's been amazing. We wanted to adjust some of the verbiage on the portal to prevent any confusion for our clients and Mason was able to assist and fix it for us veryyy quickly! We're extremely satisfied with the software and team so far.

We have been using this app for a few months now, and it works great. It simplifies the return/exchange process for me, and customer support has been helpful and responsive when I have questions.

We’ve been using Redo for a couple of years now and they've been amazing, shout out to Parker and team! Anytime we have a question or run into an issue, their team is super responsive, helpful, and quick to assist—they’re honestly a pleasure to work with! One of the things we appreciate most is how open they are to feedback; whenever we share suggestions or ideas to improve the experience for our team or our customers, they are always ready with a listening ear and will actually work to make it happen. We’ve seen several of our requests come to life, which has made a big difference in creating a more seamless process on our end and a better experience overall. The online portal has created noticeable efficiency in our processes and its easy for our customers to utilize, highly recommend!

We've been working with Redo since 2024 and they have been an amazing partner. They took the time to design a solution for us that automated a very manual task for my team and allows them to work on other things. Everyone we work with at Redo is super helpful and responsive, which we are so grateful for. 100% recommend!

Love this app and team!

my issues were addressed and the agent attached a loom video to help us better understand the issue.

LOVE! Only wish I had found Redo earlier. I am saving so much money on returns, and my customers love the fact that for just $2.98 they can get free returns. Customer service is super responsive, the app is great and set up literally took less than 15 minutes.

Happy to have Mason from Support help us tweak and improve our service level this week. We are quite happy with Redo!

The redo team has made our return process seamless. We are very happy with the customer support and overall partnership.

Carson was super prompt with his help and got all my concerns resolved right away! Thanks Carson!! :)