Reputon Customer Reviews App

I love how we can capture negative reviews - a lot of times the negatives we get are from people who have never contacted our store so this is really helpful!

so far so good. we have gotten a few reviews from it. wish they had a plan in between 150 and 500 monthly. but oh well

This app is amazing. Really easy to use. highly recommended for all stores to increase trust to customers.

All the feedback features together in the app has been found super helpful for my store. I am looking into upper packages now.

Works great so far. Like that there are options I can customize to our business without having to pay for a higher tier. 7-19-21 update - blocked bad review that was due to shipping company destroying box which we had no control over once it left our store. Thank you

I'm just installing the app and testing it out. Very easy to install. No cumbersome follow-ups or additional assistance required thus far. I do like that negative or average emails are directed to my company's customer service email address so that we have the opportunity to resolve. Awesome concept. I'll know more once I've gotten more use out of. But so far, so good.

I'm really satisfied with the way this app work it gives me more control over reviews and allows me to get in touch with customer before having them posting their review.

Great app. I have received 3-4 positive reviews and its been about 2 weeks. Hopefully, it keeps building up.

Update-after 2 years of using this app it still amazes me the seamless syncs from customer emails to Google. It is awesome! We have used others on the past but this app gets the most reviews back from the customer It lets you know any negative ones so you can follow up with the customer to resolve issues. We are now receiving more and more reviews. We highly recommend installing the app. Customer service and notifications are excellent. The app goes over and beyond what I expected.

Good app and helped build up my Google reviews. Only downside is that I struggled to change the design of the email template to fit in with my website style

I've been using the app for 24 hours so far, we received 1 email / review already where we can address the customer issue prior to be released to the public and we've received 2 public 5 star reviews. We started with no public reviews and we are building our web-based reviews from scratch. We are quite please so far.

Great add for my store. Installed it and got my first new review the very next day. Wish i had installed it sooner

It's not showing my reviews on my website after sending me an email that said I had 17 reviews to view.

seem to work during the 1st 24h batch ( about 8 review for 40 email) ... then, no review for all other email ( 70+ ). Not sure that it work for real... this ratio is impossible.

I used this app to start receiving reviews on our new business. I will update this review very soon.

Love this app! we immediately started receiving feedback from our customers which was useful to make sure we were improving our offering.

Still using the free version and we have seen a jump in daily page views - about 30% more page views in 6 weeks. We are going to likely upgrade as the orders seem to also be jumping 30%. Was this app the reason why? Too early to tell, but we have had 7 (5) Star reviews and (1) 4 Star review. Google is likely rewarding us with better organic placement. Worth a shot if you are on the fence.

Easy to setup, very early but we will be sure to comment how the app works and what the results are. update: we received a negative review and the app emailed me directly with the negative feedback, this allowed us to address the issue right away and find a solution for the customer. Definitely recommend as it is very easy and intuitive. Allows for positive interactions with customers

Too early to tell, but so far so good. Setup is definitely easy, so that deserves 5 stars for sure. I'll update if anything bad comes up

I like this app because it gives us the ability to automatically send review requests across different platforms. We specifically use it to get Facebook recommendations and google reviews from past clients. Definitely recommend!