Reputon Customer Reviews App

Functionally fantastic, catches customers that might not be fully satisfied so you can help make them happy. The email template and their own review site are not very pleasing visually, but ok. There is not a lot of guidance on setting up your URLs but it's pretty straightforward.

So far I really like this app .it help to get a better understanding of your customer's experience

GREAT APP FOR YOUR BUSINESS must download so you can build trust with all your customers

I just added this app to my shopify store so i hope its good! Im a little unclear as to why the google widget has to be added separately. A single package would be more user friendly.

A very nice app which does a great job, great to have the opportunity to respond to our customers on less good feedback without no fuss. We give our thumbs up for this. Only thing was a few misspelling for translation. They promised to take care of this soon.

I always am apprehensive about using apps, So far so good. I was looking in Podium which is very similar but Reputon works and is way less cost.

I used this app to increase my google rating which was very bad when I took over the business , two weeks in and now we're 4.6 Great app highly recommended

great ap, it was easy to install, free to start with 50 emails a month! and it directly gave us some new good reviews!

This app is great and very simple and easy to set up and maintain. It has prompted our customers to leave positive reviews. Recommended

This app is great. It notifies me when reviews are only "satisfactory" - allowing me to contact the customer to find out what the issue is and resolve it to make them happy! So glad I added this app to my shop.

This app is really good in filtering the bad feedback. Very user friendly, it is very easy to set up. Good customer service, replied to me within a day. The only thing I wished if I could see the list of customers this app has sent the email to, instead of just numbers.

This app is simple to set up and easy to maintain. It has prompted our customers to leave positive reviews. Recommended.

THis app is great. It helps us with the reviews. The good reviews goes google and the bad goes to us.

I’ve been looking for an app like this for awhile and decided to try this one. Within the first couple hours, I received four 5 star reviews. I’ll definitely be upgrading here soon

I love how we can capture negative reviews - a lot of times the negatives we get are from people who have never contacted our store so this is really helpful!

so far so good. we have gotten a few reviews from it. wish they had a plan in between 150 and 500 monthly. but oh well

This app is amazing. Really easy to use. highly recommended for all stores to increase trust to customers.

Works great so far. Like that there are options I can customize to our business without having to pay for a higher tier. 7-19-21 update - blocked bad review that was due to shipping company destroying box which we had no control over once it left our store. Thank you

I'm just installing the app and testing it out. Very easy to install. No cumbersome follow-ups or additional assistance required thus far. I do like that negative or average emails are directed to my company's customer service email address so that we have the opportunity to resolve. Awesome concept. I'll know more once I've gotten more use out of. But so far, so good.

Good app and helped build up my Google reviews. Only downside is that I struggled to change the design of the email template to fit in with my website style