All reviews

Rating Breakdown

  • 5
    80% (1,005 ratings)
  • 4
    9% (115 ratings)
  • 3
    3% (32 ratings)
  • 2
    2% (20 ratings)
  • 1
    6% (77 ratings)

Reviews with Text

  • 94% (1,175)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 1, 2024

Great service!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

March 1, 2024

Great app. Support is amazing and super helpful

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

amazing - Priyansh & Neha

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Great platform and add-on services for Shopify

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Priyansh was so helpful and explained the platform very well! Thank you so much

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

Nalinee was more than happy to help me with all my concerns as well as following up on certain details for me. She was prompt and easy to work with. Thank you Nalinee.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

So far, so good. Fast customer support as well from Priyansh.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Easy to set up and great service from Nalinee

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

App very efficient and excelent customer service

Using app

25 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

The app is great at keeping track of valuable information to follow up with customer returns and shipping.

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2024

I got a quick response from Nalinee. :). They were very helpful with my query and guide me through the process :)

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

FAST Customer service! App is also really easy to set up!

Using app

About 19 hours

Total reviews

5

Average rating

5.0

4 / 5 Share

Jan. 30, 2024

good customer service

Using app

About 2 months

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for taking the time to share your valuable feedback with us. We're delighted to hear that you had a good experience. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

Jan. 30, 2024

Offers really good support, and have the most customixation of any platform. That fits the specific needs we have for our store

Using app

43 minutes

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

Very good customer service!

Using app

Over 3 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Jan. 29, 2024

Great at the moment....

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

The chat line is very helpful, quick and attentive.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

The assistance Priyansh provided was fast and efficient. My issue was resolved within seconds.

Using app

Over 2 years

Total reviews

2

Average rating

4.0