AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,397
chart
#1,031
All reviews
Rating Breakdown
Review RSS Feed
Oct. 22, 2023
Love their fast and reliable support, highly recommend using their service.
Oct. 19, 2023
The ability to create international return labels is a key feature, and it works as I had hoped. The process of onboarding to creating our first international return was a breeze.
Oct. 18, 2023
Thanks for your valuable feedback. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Oct. 17, 2023
$200 extra just for shopify auto restock.... come on... Nalinee was very helpful and attentive though. But $200 just for the automatic restock in shopify is too much.
Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, and we appreciate you bringing this matter to our attention. We value all customer feedback as it helps us identify areas where we can improve our services. We do understand that you are not satisfied with our pricing plan and the auto restock option is available on the premium plan and above. Hence we would like to discuss this further with you. One of our experts will be sending you an email in order to get this sorted for you. In the meantime, if you require any additional help, please let us know. Our ‘Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have either via live chat or you can email us at [email protected] Regards, Team AfterShip
Oct. 14, 2023
Ayushi provided excellent customer service in a timely manner. I appreciated the extension on my "Returns" trial period. Much appreciated.
June 3, 2024
Your consultants are always very helpful. Aditya went the extra mile and I now have my query resolved. Thank you.
Oct. 10, 2023
Oct. 9, 2023
Great quick response by customer service when I needed to talk through a scalable option for my business.
Oct. 7, 2023
Prompt reply on customer services ! my problem solved immediately. Great customer services. Great app easy to use and good to customize !
Oct. 5, 2023
I want to give commendation to Moazzam who has been a great help to me in resolving the issues I encountered in AfterShip. Moazzam is very quick in finding the issue and proving resolution.
Oct. 4, 2023
Lovish Khas has supported me today, he helped to set up the after-ship app. thanks!