AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,393
Reviews
Chart
#385
Shopify

All reviews

5 / 5 Share
April 9, 2024

Harvinder is very helpful every time I need an answer to any query.

Store Using app Total reviews Average rating
Carrot & Stick 14 days 11 5.0
5 / 5 Share
April 9, 2024

Neha was a great help! Customer service is top notch.

Store Using app Total reviews Average rating
Good Good Golf About 1 year 1 5.0
5 / 5 Share
April 9, 2024

Very helpful assistance from Neha understanding how the product information flows from Aftership to Shopify

Store Using app Total reviews Average rating
cabbagesandroses 7 months 1 5.0
5 / 5 Share
April 9, 2024

Neha's assistance was prompt, efficient, and incredibly supportive. She swiftly resolved my issue within a matter of minutes.

Store Using app Total reviews Average rating
Arbortec Forestwear Over 4 years 23 4.8
5 / 5 Share
April 8, 2024

Neha was the best customer service experience & help I have ever received! A+++

Store Using app Total reviews Average rating
SENIQ 18 days 2 5.0
5 / 5 Share
April 4, 2024

Help resolved shipping notification issue via google meet. highly recommended.

Store Using app Total reviews Average rating
RuffledThread About 2 years 6 5.0
4 / 5 Share
April 3, 2024

guter Service

Store Using app Total reviews Average rating
GEMA Shop About 2 hours 25 4.8
Developer Reply

Thank you for your valuable feedback. We're delighted to hear that you had a good experience with our app and customer support. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share
April 1, 2024

Aftership is amazing. The support is great always, thank you Harvinder for jumping on a call so quickly with us to assist in our questions.

Store Using app Total reviews Average rating
La Bohème Lifestyle Over 3 years 1 5.0
5 / 5 Share
March 29, 2024

excellent

Store Using app Total reviews Average rating
YHONE 10 minutes 4 4.0
5 / 5 Share
March 21, 2024

Great customer service!

Store Using app Total reviews Average rating
Small Town Westerns Almost 2 years 1 5.0
4 / 5 Share
March 20, 2024

seems easy to use and excellent customer support!!

Store Using app Total reviews Average rating
FLORA ANIMALIA About 4 hours 1 4.0
Developer Reply

Thank you for your valuable feedback. We're delighted to hear that you had a good experience with our app and customer support. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share
March 20, 2024

Quick and very helpful support!

Store Using app Total reviews Average rating
SABIDURI 17 minutes 8 5.0
5 / 5 Share
March 19, 2024

Ayush was great helping me with the app and walked me through the steps. Awesome App! Great Support

Store Using app Total reviews Average rating
Old Gringo Boots Almost 4 years 8 5.0
5 / 5 Share
March 19, 2024

Very helpful tech support and my issue was resolved quickly.

Store Using app Total reviews Average rating
SAINT CHIC Over 4 years 4 4.3
5 / 5 Share
March 16, 2024

Store Using app Total reviews Average rating
Queen K’s Boutique Over 2 years 1 5.0
5 / 5 Share
March 16, 2024

looks very helpful for our business!!

Store Using app Total reviews Average rating
mobiledirectau 14 minutes 2 5.0
5 / 5 Share
March 15, 2024

awesome co. to work with very helpful answered all questions and willing to help anytime.

Store Using app Total reviews Average rating
The Hearts Corner , LLC 2 months 4 5.0
5 / 5 Share
March 14, 2024

Aftership support is always helpful and they always provide you with the best solutions, we've been using Aftership for 2 years now and so far it's been good.

Store Using app Total reviews Average rating
Tote&Carry Over 3 years 15 5.0
5 / 5 Share
Sept. 15, 2024

Moaazzam Ali helped me so much in understanding the pros and cons of using the same URL on 2 different stores. He took my a tour on the filters and Aftership dashboard and it was very helpful in deciding which package i should go with. Thanks so much much appreciated

Store Using app Total reviews Average rating
THUNA Almost 4 years 6 5.0
5 / 5 Share
Feb. 23, 2026

Arun was SO helpful. I have been trying to get this issue fixed and spoken to multiple agents, Arun was able to fix the routing issue SO quickly. I am extremely grateful for his help! As are our customers who no longer run into any issues when processing returns :)

Store Using app Total reviews Average rating
Solgaard Over 2 years 6 5.0
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