AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,238
chart
#1,476
All reviews
Review RSS Feed
Nov. 21, 2023
In the process of setting everything up and having great customer support so far. Great documentation, but also human help if needed. Looking forward to using the app in the future.
Nov. 2, 2023
Bon échange avec Priyansh, patient et pédagogue. Je vais essayer la période gratuite pour me faire la main. Merci beaucoup
Oct. 30, 2023
Thanks for your valuable feedback. We are happy to know that you are pleased with our services. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip
Oct. 30, 2023
Rahul help was on point and fundamental! He displayed all solutions and advised us! Very appreciated his support, kindness and patience with all our questions.
Oct. 19, 2023
The ability to create international return labels is a key feature, and it works as I had hoped. The process of onboarding to creating our first international return was a breeze.
Oct. 17, 2023
$200 extra just for shopify auto restock.... come on... Nalinee was very helpful and attentive though. But $200 just for the automatic restock in shopify is too much.
Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, and we appreciate you bringing this matter to our attention. We value all customer feedback as it helps us identify areas where we can improve our services. We do understand that you are not satisfied with our pricing plan and the auto restock option is available on the premium plan and above. Hence we would like to discuss this further with you. One of our experts will be sending you an email in order to get this sorted for you. In the meantime, if you require any additional help, please let us know. Our ‘Support Team is available 24/7 to provide you with assistance and resolve any concerns that you may have either via live chat or you can email us at [email protected] Regards, Team AfterShip