AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits

Rating

4.7

Feedback

1,272

Reviews

Chart

#508

Shopify

All reviews

Rating breakdown

5 81% (1,030 ratings) 4 9% (111 ratings) 3 2% (31 ratings) 2 2% (20 ratings) 1 6% (80 ratings)

Reviews with text

93% (1,188)

Review RSS feed

5 / 5 Share

Feb. 23, 2024

Priyansh was so helpful and explained the platform very well! Thank you so much

Store Using app Total reviews Average rating

Figlia Jewelry 9 days 3 5.0

5 / 5 Share

Feb. 22, 2024

Nalinee was more than happy to help me with all my concerns as well as following up on certain details for me. She was prompt and easy to work with. Thank you Nalinee.

Store Using app Total reviews Average rating

OLAS SUPPLY CO. 23 days 2 5.0

5 / 5 Share

Feb. 12, 2024

So far, so good. Fast customer support as well from Priyansh.

Store Using app Total reviews Average rating

NPC Shop 21 days 1 5.0

5 / 5 Share

Feb. 9, 2024

Easy to set up and great service from Nalinee

Store Using app Total reviews Average rating

Bisous Pets 12 days 1 5.0

5 / 5 Share

Feb. 5, 2024

App very efficient and excelent customer service

Store Using app Total reviews Average rating

AnnaConcept 25 days 8 5.0

5 / 5 Share

Feb. 1, 2024

Store Using app Total reviews Average rating

Style Gallery Almost 4 years 2 5.0

5 / 5 Share

Jan. 31, 2024

The app is great at keeping track of valuable information to follow up with customer returns and shipping.

Store Using app Total reviews Average rating

Paul Aarrington Denim Studio Almost 6 years 3 5.0

5 / 5 Share

June 6, 2024

I got a quick response from Nalinee. :). They were very helpful with my query and guide me through the process :)

Store Using app Total reviews Average rating

Bad Society Club 5 months 3 5.0

5 / 5 Share

Jan. 31, 2024

Store Using app Total reviews Average rating

Acknowledge Farms Over 1 year 1 5.0

5 / 5 Share

Jan. 31, 2024

FAST Customer service! App is also really easy to set up!

Store Using app Total reviews Average rating

Mack & Rex About 19 hours 5 5.0

4 / 5 Share

Jan. 30, 2024

good customer service

Store Using app Total reviews Average rating

Self Made About 2 months 4 4.5

Developer Reply

Thank you for taking the time to share your valuable feedback with us. We're delighted to hear that you had a good experience. We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience. If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at [email protected] We will try our best to ensure that your experience with us becomes worth a 5-star rating. Regards, Team AfterShip

5 / 5 Share

Jan. 30, 2024

Offers really good support, and have the most customixation of any platform. That fits the specific needs we have for our store

Store Using app Total reviews Average rating

brando.no 43 minutes 10 5.0

5 / 5 Share

Jan. 29, 2024

Very good customer service!

Store Using app Total reviews Average rating

ecologyst Over 3 years 3 4.3

5 / 5 Share

Jan. 29, 2024

Great at the moment....

Store Using app Total reviews Average rating

MAROA by INDAH About 6 hours 2 5.0

5 / 5 Share

Jan. 29, 2024

The chat line is very helpful, quick and attentive.

Store Using app Total reviews Average rating

kim crocker designs Over 3 years 2 5.0

5 / 5 Share

Jan. 26, 2024

The assistance Priyansh provided was fast and efficient. My issue was resolved within seconds.

Store Using app Total reviews Average rating

All About Vibe Over 2 years 2 4.0

5 / 5 Share

Jan. 25, 2024

Super great customer service!

Store Using app Total reviews Average rating

The Bruce Francois Store Over 3 years 1 5.0

5 / 5 Share

Jan. 25, 2024

So far so good, just installed and was going through setup and had questions. Harvinder on the team was very responsive and very helpful in answering my questions. He even provided screenshots to help me!

Store Using app Total reviews Average rating

York Nordic 28 minutes 6 5.0

5 / 5 Share

Jan. 25, 2024

Great customer service and fantastic seamless Returns Centre integration into my website.

Store Using app Total reviews Average rating

Love Hype and Glory Almost 3 years 5 5.0

5 / 5 Share

Jan. 24, 2024

Priyansh was amazing help, absolutely rapid replies all day in setting everything up! Would recommend!

All reviews

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