AfterShip Returns & Exchanges

Aug. 14, 2023

Nalinee was really quick to respond and helpful in walking us through the features of the app. Great support.

Aug. 11, 2023

wow, it was a goof experience and this is also a good app with good customer services. thanks.......

Aug. 10, 2023

very good assit sosososososososososogood!OUR CUSTOMERS CAN REACH THEIR RETURN GOOD PAGE WHICH SHOWS SO GOOD

Aug. 10, 2023

Very responsive and quick with my request. I am a new customer in the process of setting up operating systems for new business and need all the help I can get!

Aug. 9, 2023

Excellent customer service and clear explanation of the application – this was extremely helpful. Thank you, Nalinee!

Sept. 27, 2023

Update 7/27: They closed our shipping account before even contacting us in regards to a false chargeback. We are still able to use the account but can not approve existing return request from our customers. Great service with great customer service. We started using Aftership Returns this year after using Aftership Order Tracking for a while. We do not get a lot of return request but it has made it easier for our customer to request returns. This app allows our customer to choose what type of return they want (Return for refund, store credit, exchange, replacement) and makes it easier for us to issue the type of refund they want without any additional step. Issues store credit, refund, exchange and replacement can be done directly on the app with a couple clicks. We highly recommend it to anyone businesses that accepts returns.

Aug. 7, 2023

Great customer service and very responsive help with getting the app set up! I had a couple of hiccups getting set up and Nalinee was very helpful in getting on a call to help me!

Aug. 5, 2023

have a great day for you hello nice to see you soon love you and your family and friends is it possible to see you soon hi to see you soon love you and your family and friends is it possible to see you haonature.com nectw721.com [email protected] [email protected]

Aug. 5, 2023

Moazzam spent time help me solve shipping from US. his service is great, unfortunately aftership doesn't support UK credit card when setting USPC returns shipping therefore we can't use aftership to manage our returns for US customers using USPS. I hope enhance this feature

Aug. 4, 2023

Nalinee was great. Resolved my issue. App can be a bit buggy but does the job. Customers seem happy with it.

Aug. 4, 2023

Spoke with a team member to review their platform for our business. The team member was knowledgeable and very helpful in answering all our specific questions.

Aug. 4, 2023

Very helpful & took the time to show me everything needed for me to make a proper decision. thanks for you help

Aug. 3, 2023

Great service, Very helpful customer service. Above and beyond to solve issues and show the system functions.

Aug. 2, 2023

sehr tolle app kann ich nur empfehlen! volkommen funktionstüchtig und effiziente kaum zu fassen wie gut es ist!

Aug. 1, 2023

The Customer Service Agent was very helpful and patient in working to resolve my issues.............

Aug. 1, 2023

Amazing app and service. They respond very quickly and was able to help me with all I asked for. We have used the app for a while now. Very happy with it so far.

July 31, 2023

App can be a little complicated but assistance is great, just got help from Moazzam and problem was solved very quickly

July 31, 2023

Customer support is super quick with reply and steps are straight forward. Moazzam was a great help.

July 26, 2023

Amazing support. I had a few questions regarding setting up the return labels and had help right away and they even jumped on a google meeting to make the explanation much easier! Definitely use!

July 26, 2023

This is an incredible app, super easy to integrate into Shopify, and very advanced. Works perfectly, and the support is brilliant. Highly recommended!!