AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,238
chart
#1,476
All reviews
Review RSS Feed
Aug. 3, 2023
Great service, Very helpful customer service. Above and beyond to solve issues and show the system functions.
Aug. 1, 2023
The Customer Service Agent was very helpful and patient in working to resolve my issues.............
Aug. 1, 2023
Amazing app and service. They respond very quickly and was able to help me with all I asked for. We have used the app for a while now. Very happy with it so far.
July 31, 2023
App can be a little complicated but assistance is great, just got help from Moazzam and problem was solved very quickly
Sept. 16, 2024
Customer support is super quick with reply and steps are straight forward. Aditya was a great help and made the steps super simple.
July 16, 2024
Moazzam is great. The customer service is always seriously amazing for After Ship! They are fast and hang in with you till your issue is solved. I love AfterShip, seriously. Best customer service as well
July 26, 2023
This is an incredible app, super easy to integrate into Shopify, and very advanced. Works perfectly, and the support is brilliant. Highly recommended!!
July 25, 2023
A little bit difficult to navigate but the support team are right on hand to assist! They answer very quickly and efficiently.
Thank you for your valuable feedback. I am sorry for the trouble you faced while navigating and also I am glad our customer support team helped you with that. We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. Regards, Team Returns Center
July 23, 2023
So far its been great and I look forward to using this app with my Shopify store to make the process of returns and exchanges easier. Adiyta Pundir really helped me get things set up and was very helpful and knowledgeable! Thanks!
July 17, 2023
I recently added Aftership Returns to my online store and I was thoroughly impressed with the experience. The platform's interface was intuitive and seamless, making the setup process a breeze. The integration was straightforward and the provided steps made it even easier. The developers clearly paid attention to the details and ensured a hassle-free experience for both customers and store owners. To my surprise, they even scheduled a demo with Loovish, who was fantastic in showing me how the app works via a Zoom meeting. I had the pleasure of working with him and he was extremely helpful in ensuring my store was functioning correctly. The customer service team at Aftership was phenomenal, with Neha standing out as an exceptional representative. She provided top-notch service, promptly addressing all my questions and ensuring the app was installed and operational on my store. She was efficient and effective in addressing my concerns and even went above and beyond by providing step-by-step screenshots on how to tackle my issues to resolve the problem. I'm extremely grateful for her assistance and highly recommend this app to other Shopify store owners looking to improve their customers' shopping experience.
July 17, 2023
Moazzam was very helpful! Wonderful app but could still some updates. Looking forward to what they are able to do with their app.
Thank you for your valuable feedback and also I am glad our customer support team helped you with that. We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. Regards, Team Returns Center
July 16, 2023
Great experience so far! Works like a charm and the customer service rocks! Definitely a MUST HAVE APP!!
Sept. 26, 2024
Aditya promptly investigated my issue and provided a solution to fix the problem.
April 19, 2024
Easy to install and support was immediately available to help me. Very helpful and easy to use. Great suite of apps
July 13, 2023
Gerat service, sorted a big problem for me. Thanks Moazzam, you were great and walked me through the solution.
July 12, 2023
Great communication and fast troubleshooting. They were able to solve my issues quickly and walk me through the platform.
July 12, 2023
Great customer service, I talked with Panda and a few others (Neha, Nallnee) and they have been extremely helpful in resolving the issues during the setup process. They have gone out of their way to ensure that our returns work.
July 11, 2023
Great service provided by Lovish. Was able to answer all of my questions and concerns on one call. Was very patient with all of my concerns- and walked me through all the steps.
July 11, 2023
Nalinee was super helpful and efficient and all issues were fully resolved and clearly explained. Thank you Nalinee!