AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,397
chart
#1,021
All reviews
Rating Breakdown
Review RSS Feed
July 25, 2023
A little bit difficult to navigate but the support team are right on hand to assist! They answer very quickly and efficiently.
Thank you for your valuable feedback. I am sorry for the trouble you faced while navigating and also I am glad our customer support team helped you with that. We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. Regards, Team Returns Center
July 24, 2023
Good support from the team. Thank you so much for your time. It was helpful . the app is very interesting
July 23, 2023
So far its been great and I look forward to using this app with my Shopify store to make the process of returns and exchanges easier. Adiyta Pundir really helped me get things set up and was very helpful and knowledgeable! Thanks!
July 17, 2023
I recently added Aftership Returns to my online store and I was thoroughly impressed with the experience. The platform's interface was intuitive and seamless, making the setup process a breeze. The integration was straightforward and the provided steps made it even easier. The developers clearly paid attention to the details and ensured a hassle-free experience for both customers and store owners. To my surprise, they even scheduled a demo with Loovish, who was fantastic in showing me how the app works via a Zoom meeting. I had the pleasure of working with him and he was extremely helpful in ensuring my store was functioning correctly. The customer service team at Aftership was phenomenal, with Neha standing out as an exceptional representative. She provided top-notch service, promptly addressing all my questions and ensuring the app was installed and operational on my store. She was efficient and effective in addressing my concerns and even went above and beyond by providing step-by-step screenshots on how to tackle my issues to resolve the problem. I'm extremely grateful for her assistance and highly recommend this app to other Shopify store owners looking to improve their customers' shopping experience.
July 17, 2023
Moazzam was very helpful! Wonderful app but could still some updates. Looking forward to what they are able to do with their app.
Thank you for your valuable feedback and also I am glad our customer support team helped you with that. We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. Regards, Team Returns Center
July 16, 2023
Great experience so far! Works like a charm and the customer service rocks! Definitely a MUST HAVE APP!!
July 13, 2023
I had a fantastic experience chatting with the Aftership representative. She provided prompt assistance and quickly resolved my issue. Her professionalism and helpfulness were greatly appreciated.
April 19, 2024
Easy to install and support was immediately available to help me. Very helpful and easy to use. Great suite of apps
July 13, 2023
Gerat service, sorted a big problem for me. Thanks Moazzam, you were great and walked me through the solution.
July 12, 2023
Great communication and fast troubleshooting. They were able to solve my issues quickly and walk me through the platform.
July 12, 2023
Great customer service, I talked with Panda and a few others (Neha, Nallnee) and they have been extremely helpful in resolving the issues during the setup process. They have gone out of their way to ensure that our returns work.
July 11, 2023
Great service provided by Lovish. Was able to answer all of my questions and concerns on one call. Was very patient with all of my concerns- and walked me through all the steps.
July 11, 2023
Nalinee was super helpful and efficient and all issues were fully resolved and clearly explained. Thank you Nalinee!
July 7, 2023
Got amazing help from Yogeshwaran C and Neha to fix something on my website. I couldn't have done without their help. They were very attentive and fast, and didn't stop until the problem was 100% solved! Thank you!
July 7, 2023
Awesome job answering all of my questions. The service that was provide was amazing. I appreciate you. Thank you.
July 7, 2023
Nalinee was efficient and helped me very easily solve my issue. She provided great customer service.
July 6, 2023
Wonderful customer service! We had a technical question and their team went above and beyond to schedule a Zoom call and make sure they answered all of our questions in as much detail as possible. Highly recommend!
July 6, 2023
Excellent app, Easy integration and outstanding customer service. I would highly recommend to anyone looking for this sort of App