AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,238
chart
#1,476
All reviews
Review RSS Feed
July 7, 2023
Got amazing help from Yogeshwaran C and Neha to fix something on my website. I couldn't have done without their help. They were very attentive and fast, and didn't stop until the problem was 100% solved! Thank you!
July 7, 2023
Nalinee was efficient and helped me very easily solve my issue. She provided great customer service.
July 6, 2023
Wonderful customer service! We had a technical question and their team went above and beyond to schedule a Zoom call and make sure they answered all of our questions in as much detail as possible. Highly recommend!
July 6, 2023
Excellent app, Easy integration and outstanding customer service. I would highly recommend to anyone looking for this sort of App
July 5, 2023
Moazzam and all the support team have been very helpful. Always very eager to help, quick and efficient.
July 4, 2023
thank you。it's really important for me.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
July 3, 2023
Nalinee was of great support .............................................................................
June 30, 2023
Nalinee was very helpful when I had some difficulty with the app. She cleared up all my questions and concerns.
June 29, 2023
Excellent Service from Nalinee. She help me resolve my problem. Thanks .......................................
Dec. 16, 2025
Amazing assistance - really fast and I did not have to repeat myself after getting disconnected! Thank you, Purnima!
June 28, 2023
great app and great supprt .. . . . . . . . . .. . . . . . . . . . . . ...............................................................
June 28, 2023
super helpful support. Jumped on a call to help as well. walked me through my issue and got it resolved within 15 minutes
June 27, 2023
Attentive customer care and easy integration to automate the return process. Really happy with the app!
June 25, 2023
Yes and thank you for the excellent help.................................................................
June 22, 2023
Has pretty much all of the features you need from a returns solution. We've been looking at them as we want to consolidate returns of multiple stores in one setup. Great support when setting this up
June 20, 2023
Moazzam gave us great customer service & jumped on a call as soon as I needed help! Definitely recommend this app.
June 20, 2023
Super confusing app with waaay too much information to understand and set up. I installed for an hour and then gave up and asked for a refund which was like pulling teeth.
Thank you for sharing your feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users. We are sorry if you found this app confusing however we are happy to assign you a specialist to help with installation and demo of this app. Also, we've added the refund request instantly. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. Our ‘Support Team' is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at [email protected] Regards, Team AfterShip
June 20, 2023
Fantastic support team to handle any issues, really came in clutch multiple times and went above and beyond to ensure a smooth transition.
June 20, 2023
Very great support. Always responsive and caring for the customers problems. Very responsive and cooperating
June 19, 2023
Thank you much for your help getting the application set up! Nalinee helped with everything. Thanks again!