AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,376
chart
#905
All reviews
Rating Breakdown
Review RSS Feed
June 10, 2023
The five star rating is for the customer support. The customer support is very good and Moazzam was able to help me quickly and easily. I haven't had a chance to really use the app much yet... just getting it set up.
June 9, 2023
Fast customer service reply. I do struggle a bit to find out how things work, but the great customer service always helps me
June 8, 2023
We've been using AfterShip Returns for years now and not only is the program great, but the customer service is truly amazing! Debashish was able to help me with an issue really quickly and professionally. This has been a great addition to our website and programs and would recommend to anyone looking for a returns program!
June 6, 2023
Nailinee was very helpful and kind in her assistance. She was very patient and kind to me. I appreciate her patience.
June 5, 2023
Amazing customer service and features! Would definitely recommend for anyone wanting to streamline their returns process.
Jan. 5, 2024
Great product and service. Moazzam was a huge help! Nalinee was clutch and swished a 3-pointer on a technical issue.
May 31, 2023
Great assistance, super fast support on all questions. Quick and easy setup. high recommend :) Thanks again
May 31, 2023
Excellent app, but also excellent support. An issue solved within minutes via a screensharing call - impressed!
May 29, 2023
A great app and the support system is excellent. I like their prompt response and resolution of enquiries.
May 27, 2023
Got a response straight away and my problem was solved in 2mins - Thanks Lovish Customer service so far 10/10 Definitely recommended
May 27, 2023
These guys are doing their jobs. I am new with the app and I've had some problems but the support team really helped me out
June 29, 2023
The AfterShip Returns app is great for streamlining your returns, the app now allows you to issue store credits, all in one place. Excellent customer support with Nalinee!
May 24, 2023
App works fine, nice support service! thanks so much for answering to our needs and questions on real time!
May 23, 2023
prabha was fantastic at helping me with a issue that he helped me to resolve. We got everything sorted.
May 21, 2023
We are a start up store and found this app and the immediate customer assistance to be quite valuable! Thank you for putting customers first!
May 19, 2023
Thanks Ayush for such an amazing explanation regarding how the shipping status & merge tags actually works within Aftership. :)
May 17, 2023
I had trouble with setting up the app, and I got stuck. Thank you Ayushi for the short meeting in which she, step by step, showed me how to use the app. She also explained every single option in the app so that I could follow. All thanks to Ayushi. You did a great job!!! Thank you