AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,393
Reviews
Chart
#385
Shopify

All reviews

5 / 5 Share
July 17, 2023

I recently added Aftership Returns to my online store and I was thoroughly impressed with the experience. The platform's interface was intuitive and seamless, making the setup process a breeze. The integration was straightforward and the provided steps made it even easier. The developers clearly paid attention to the details and ensured a hassle-free experience for both customers and store owners. To my surprise, they even scheduled a demo with Loovish, who was fantastic in showing me how the app works via a Zoom meeting. I had the pleasure of working with him and he was extremely helpful in ensuring my store was functioning correctly. The customer service team at Aftership was phenomenal, with Neha standing out as an exceptional representative. She provided top-notch service, promptly addressing all my questions and ensuring the app was installed and operational on my store. She was efficient and effective in addressing my concerns and even went above and beyond by providing step-by-step screenshots on how to tackle my issues to resolve the problem. I'm extremely grateful for her assistance and highly recommend this app to other Shopify store owners looking to improve their customers' shopping experience.

Store Using app Total reviews Average rating
La Galerie à La Mode 8 days 5 5.0
4 / 5 Share
July 17, 2023

Moazzam was very helpful! Wonderful app but could still some updates. Looking forward to what they are able to do with their app.

Store Using app Total reviews Average rating
Gobi Cashmere UK 9 months 2 4.5
Developer Reply

Thank you for your valuable feedback and also I am glad our customer support team helped you with that. We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. Regards, Team Returns Center

5 / 5 Share
July 16, 2023

Great experience so far! Works like a charm and the customer service rocks! Definitely a MUST HAVE APP!!

Store Using app Total reviews Average rating
Keep it Universal ® 37 minutes 5 5.0
5 / 5 Share
April 19, 2024

Easy to install and support was immediately available to help me. Very helpful and easy to use. Great suite of apps

Store Using app Total reviews Average rating
Unapologaytic 9 months 14 4.7
5 / 5 Share
July 13, 2023

Gerat service, sorted a big problem for me. Thanks Moazzam, you were great and walked me through the solution.

Store Using app Total reviews Average rating
Sandy Feet Australia Over 5 years 3 5.0
5 / 5 Share
July 12, 2023

Great communication and fast troubleshooting. They were able to solve my issues quickly and walk me through the platform.

Store Using app Total reviews Average rating
True Glory Hair Over 1 year 7 5.0
5 / 5 Share
July 12, 2023

Great customer service, I talked with Panda and a few others (Neha, Nallnee) and they have been extremely helpful in resolving the issues during the setup process. They have gone out of their way to ensure that our returns work.

Store Using app Total reviews Average rating
Spyder Controls Corp 14 days 7 5.0
5 / 5 Share
July 11, 2023

Great service provided by Lovish. Was able to answer all of my questions and concerns on one call. Was very patient with all of my concerns- and walked me through all the steps.

Store Using app Total reviews Average rating
AmorClothingCo. 8 days 3 5.0
5 / 5 Share
July 11, 2023

Nalinee was super helpful and efficient and all issues were fully resolved and clearly explained. Thank you Nalinee!

Store Using app Total reviews Average rating
What Katie Did Over 1 year 6 4.3
5 / 5 Share
July 7, 2023

Got amazing help from Yogeshwaran C and Neha to fix something on my website. I couldn't have done without their help. They were very attentive and fast, and didn't stop until the problem was 100% solved! Thank you!

Store Using app Total reviews Average rating
Nolia Bae About 8 hours 1 5.0
5 / 5 Share
July 7, 2023

Nalinee was efficient and helped me very easily solve my issue. She provided great customer service.

Store Using app Total reviews Average rating
KIWI/ fig. 10 months 2 5.0
5 / 5 Share
July 6, 2023

Wonderful customer service! We had a technical question and their team went above and beyond to schedule a Zoom call and make sure they answered all of our questions in as much detail as possible. Highly recommend!

Store Using app Total reviews Average rating
Dareth Colburn 3 months 7 5.0
5 / 5 Share
July 6, 2023

Excellent app, Easy integration and outstanding customer service. I would highly recommend to anyone looking for this sort of App

Store Using app Total reviews Average rating
lumenlight Lighting supplier 28 minutes 2 5.0
5 / 5 Share
July 5, 2023

Moazzam and all the support team have been very helpful. Always very eager to help, quick and efficient.

Store Using app Total reviews Average rating
RAQ 7 months 5 5.0
5 / 5 Share
July 4, 2023

thank you。it's really important for me.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Store Using app Total reviews Average rating
LaceMade About 6 hours 3 5.0
5 / 5 Share
July 3, 2023

Nalinee was of great support .............................................................................

Store Using app Total reviews Average rating
Flibustier Paris About 3 hours 6 5.0
5 / 5 Share
June 30, 2023

Nalinee was very helpful when I had some difficulty with the app. She cleared up all my questions and concerns.

Store Using app Total reviews Average rating
ENEZ Swimwear About 5 years 2 5.0
5 / 5 Share
June 29, 2023

Excellent Service from Nalinee. She help me resolve my problem. Thanks .......................................

Store Using app Total reviews Average rating
BRAVA Over 4 years 6 4.8
5 / 5 Share
Dec. 16, 2025

Amazing assistance - really fast and I did not have to repeat myself after getting disconnected! Thank you, Purnima!

Store Using app Total reviews Average rating
Juvenon Over 2 years 10 5.0
5 / 5 Share
June 28, 2023

great app and great supprt .. . . . . . . . . .. . . . . . . . . . . . ...............................................................

Store Using app Total reviews Average rating
RIVH 8 days 1 5.0
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