AfterShip Returns & Exchanges
Automated Returns and Email Notifications
Rating
4.7
feedback
2,397
chart
#1,021
All reviews
Rating Breakdown
Review RSS Feed
April 22, 2023
Deep was very friendly and helpful. My query was answered quickly and professionally. Recommend this app.
April 22, 2023
This app is very useful as it can help us save a lot of time, while also making the return and exchange process more standardized and professional, as well as easy to use. Highly recommended!
April 20, 2023
Great customer support! always answer quickly and solves all issues! friendly stuff. the app is great as well Thank you
April 20, 2023
Very impressed with the functionality of this app. Clearing the benchmark of the return apps available.
April 19, 2023
I am new in business so I am downloading all of the suggested apps to make sure that my business is running smoothly. So far AfterShip Returns has been great... i'm most thrilled about the customer support. I had an issue... reached out to support and my issue was taken care of in no time.
April 21, 2023
I've tried SOOO many different return apps, including loop returns which seems to be fairly popular. We left AfterShip a month ago while in the search, but there is truly nothing like AfterShip. Amazing customer service, amazing integrations, and amazing company!!
May 10, 2023
The app UI is poorly designed and confusing with settings in unintuitive places. From the first day I installed the app and asked a couple of basic questions I was hassled for a review, which tells me why they have so many reviews as people are not sharing their genuine experience. The support is always available but they are poorly trained and don't explain their complex app properly. They do the bare minimum and don't look for a way to help solve your problem. We have multiple brands with different return locations. Unless we choose the premium plan (expensive plan) we cant update customers with customised notifications. And if we did want to set it up (on premium plan) its a complicated confusing mess to configure. And they showed no interest in supporting me to do it. I'll find a different app.
April 17, 2023
Customer service is great, they extended my free trial until I a fully set-up. The app seems easy enough to use and so does the returns portal. My customers will like it.
April 16, 2023
So far so good. The customer service is great. Im not fully integrated with this app yet so more to come..
April 15, 2023
I am extremely pleased with the exceptional support I received. The team went above and beyond to address my concerns promptly and professionally. Their expertise and responsiveness were outstanding, and I am grateful for their assistance. Their commitment to customer satisfaction is commendable, and I highly recommend their services. I am truly impressed with the level of support I received and will continue to rely on their expertise in the future. Thank you for exceeding my expectations and providing top-notch support! best regards
April 13, 2023
Really happy with the service! Great communication and staff is extremely helpful :) Would definitely recommend
April 11, 2023
easy to navigate, very helpful and friendly staff members. Always receive very prompt reply, no wait time!
April 11, 2023
Ayush was quick, respectful, and thorough in resolving all my service requirements. Great customer service experience.
April 11, 2023
Amazing app and support team! Very experienced people. App has lots of integrations for a seamlessly customer experience when receiving notifications or creating the returns. Thank you Ayushi!
April 10, 2023
Really good service and really good app, much recommended to others who are interested in a good return page!
April 9, 2023
I had a positive experience with the customer service representative. I would reach out for assistance again.
April 8, 2023
The support has helped me very quickly and reliably. All my questions were answered and solved in a very professional way. Thank you very much!