All reviews

Rating Breakdown

  • 5
    80% (982 ratings)
  • 4
    9% (114 ratings)
  • 3
    2% (30 ratings)
  • 2
    2% (20 ratings)
  • 1
    7% (81 ratings)

Reviews with Text

  • 96% (1,175)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 22, 2023

That is great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

18 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

Amazing app and the online support is really useful. They were very fast at responding and solved my problem straight away.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

Nice customer service! thank you so much for the quick response! I'll try more to test the app. Thanks again!

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

Aditya was very helpful. She helped me solve my problem quickly and without any fuss. Great customer service!! Thank you

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2023

Just added this app today. So far the customer service has been great! Looking forward to seeing how this app performs for us. Thank you!

Store

Henly

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2025

Aftership has been a great tool for our business. It has helped speed up returns, refunds, and exchanges, and made our customer service department more efficient. The customer facing portal is great and easy to use. Overall we are happy customers, and will continue to use Aftership for the foreseeable future!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

Easy to use, and helpful support. Got all of my questions answered and like that there's lots of customizations available. Thanks Deep for the help!

Store

MEIA

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

Very good customer service. They solved my problem very quickly and effectively. I will be continuing to use this app.

Store

Ravvisa

Using app

24 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 13, 2023

My experience with Aftership was great today! Rahul did a great job answering my questions and is very knowledgeable. Wonderful experience! Would recommmend Aftership, for sure!

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2023

Most attentive customer support. Walked me thru my issue giving me plenty of time to understand and troubleshoot the issue. Resolved 100% of my inquiry.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

Aditi was incredibly helpful and answered what I needed in a fast timeframe. Everything i asked was handled promptly.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

App works as it should and good customer support. ///////////////////////////////////////////////////

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

A great way to automate our customer return process. Reassuring, clear, and simple for the customer. Easy for us to manage once set-up, and visibility of Return Status of any order is at your fingertips. Set-up can be a bit fiddly, but the C/S Team are on hand to help and quickly get you up and running.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

Customer Support response is very quick an they are very friendly and giving more inputs which is really helpful

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Great customer service! I received immediate help with a question I had. I got fast results and the entire process was easy.

Using app

20 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

The app is extremely complete, and they offer support 24/7. We use Aftership only for returns and they jumped on a call with us via google meet and helped us set it up.

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 6, 2023

I RECEIVED GREAT HELP THAT WAS QUICK AND INFORMATIONAL. HIGHLY RECOMMEND THIS APP. VERY USEFUL AND HELPFUL.

Using app

14 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 6, 2023

Super Easy to use, great customer service! It’s making me use more characters to submit this review…..disregard this part lol

Store

ANOMIS

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2023

helped me within seconds removing the after ship watermarks from my returns page and emails. Very friendly, loved the support, thanks!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

Thank you for fixing the issue as quickly as humanly possible. We would love to see you guys try to create a bypass for when people pay with two forms of payment. But other than that you're always so available and willing to help resolve my issues.

Using app

7 months

Total reviews

1

Average rating

5.0