AfterShip Returns & Exchanges for Shopify

AfterShip Returns & Exchanges

Retain traffic & revenue with exchanges and store credits
Rating
4.7
Feedback
1,271
Reviews
Chart
#508
Shopify

All reviews

5 / 5 Share
Aug. 1, 2023

Amazing app and service. They respond very quickly and was able to help me with all I asked for. We have used the app for a while now. Very happy with it so far.

Store Using app Total reviews Average rating
IvyEkongFashion Over 1 year 5 4.6
5 / 5 Share
July 31, 2023

App can be a little complicated but assistance is great, just got help from Moazzam and problem was solved very quickly

Store Using app Total reviews Average rating
Insoles.com Over 2 years 3 5.0
5 / 5 Share
Sept. 16, 2024

Customer support is super quick with reply and steps are straight forward. Aditya was a great help and made the steps super simple.

Store Using app Total reviews Average rating
We Fit Lingerie Almost 4 years 2 5.0
5 / 5 Share
July 16, 2024

Moazzam is great. The customer service is always seriously amazing for After Ship! They are fast and hang in with you till your issue is solved. I love AfterShip, seriously. Best customer service as well

Store Using app Total reviews Average rating
Lacy Boots Over 3 years 2 5.0
5 / 5 Share
July 26, 2023

This is an incredible app, super easy to integrate into Shopify, and very advanced. Works perfectly, and the support is brilliant. Highly recommended!!

Store Using app Total reviews Average rating
4 / 5 Share
July 25, 2023

A little bit difficult to navigate but the support team are right on hand to assist! They answer very quickly and efficiently.

Store Using app Total reviews Average rating
From.angie About 2 hours 2 4.5
Developer Reply

Thank you for your valuable feedback. I am sorry for the trouble you faced while navigating and also I am glad our customer support team helped you with that. We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. Regards, Team Returns Center

5 / 5 Share
July 23, 2023

So far its been great and I look forward to using this app with my Shopify store to make the process of returns and exchanges easier. Adiyta Pundir really helped me get things set up and was very helpful and knowledgeable! Thanks!

Store Using app Total reviews Average rating
K&K Modest Apparel About 1 hour 2 5.0
5 / 5 Share
July 17, 2023

I recently added Aftership Returns to my online store and I was thoroughly impressed with the experience. The platform's interface was intuitive and seamless, making the setup process a breeze. The integration was straightforward and the provided steps made it even easier. The developers clearly paid attention to the details and ensured a hassle-free experience for both customers and store owners. To my surprise, they even scheduled a demo with Loovish, who was fantastic in showing me how the app works via a Zoom meeting. I had the pleasure of working with him and he was extremely helpful in ensuring my store was functioning correctly. The customer service team at Aftership was phenomenal, with Neha standing out as an exceptional representative. She provided top-notch service, promptly addressing all my questions and ensuring the app was installed and operational on my store. She was efficient and effective in addressing my concerns and even went above and beyond by providing step-by-step screenshots on how to tackle my issues to resolve the problem. I'm extremely grateful for her assistance and highly recommend this app to other Shopify store owners looking to improve their customers' shopping experience.

Store Using app Total reviews Average rating
La Galerie à La Mode 8 days 5 5.0
4 / 5 Share
July 17, 2023

Moazzam was very helpful! Wonderful app but could still some updates. Looking forward to what they are able to do with their app.

Store Using app Total reviews Average rating
Gobi Cashmere UK 9 months 2 4.5
Developer Reply

Thank you for your valuable feedback and also I am glad our customer support team helped you with that. We will definitely work on your feedback, We will do our best to make sure your experience with us is worth a 5-star rating If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. Regards, Team Returns Center

5 / 5 Share
July 16, 2023

Great experience so far! Works like a charm and the customer service rocks! Definitely a MUST HAVE APP!!

Store Using app Total reviews Average rating
Keep it Universal ® 37 minutes 5 5.0
5 / 5 Share
April 19, 2024

Easy to install and support was immediately available to help me. Very helpful and easy to use. Great suite of apps

Store Using app Total reviews Average rating
Unapologaytic 9 months 14 4.7
5 / 5 Share
July 13, 2023

Gerat service, sorted a big problem for me. Thanks Moazzam, you were great and walked me through the solution.

Store Using app Total reviews Average rating
Sandy Feet Australia Over 5 years 3 5.0
5 / 5 Share
July 12, 2023

Great communication and fast troubleshooting. They were able to solve my issues quickly and walk me through the platform.

Store Using app Total reviews Average rating
True Glory Hair Over 1 year 7 5.0
5 / 5 Share
July 12, 2023

Great customer service, I talked with Panda and a few others (Neha, Nallnee) and they have been extremely helpful in resolving the issues during the setup process. They have gone out of their way to ensure that our returns work.

Store Using app Total reviews Average rating
Spyder Controls Corp 14 days 7 5.0
5 / 5 Share
July 11, 2023

Great service provided by Lovish. Was able to answer all of my questions and concerns on one call. Was very patient with all of my concerns- and walked me through all the steps.

Store Using app Total reviews Average rating
AmorClothingCo. 8 days 3 5.0
5 / 5 Share
July 11, 2023

Nalinee was super helpful and efficient and all issues were fully resolved and clearly explained. Thank you Nalinee!

Store Using app Total reviews Average rating
What Katie Did Over 1 year 6 4.3
5 / 5 Share
July 7, 2023

Got amazing help from Yogeshwaran C and Neha to fix something on my website. I couldn't have done without their help. They were very attentive and fast, and didn't stop until the problem was 100% solved! Thank you!

Store Using app Total reviews Average rating
Nolia Bae About 8 hours 1 5.0
5 / 5 Share
July 7, 2023

Nalinee was efficient and helped me very easily solve my issue. She provided great customer service.

Store Using app Total reviews Average rating
KIWI/ fig. 10 months 2 5.0
5 / 5 Share
July 6, 2023

Wonderful customer service! We had a technical question and their team went above and beyond to schedule a Zoom call and make sure they answered all of our questions in as much detail as possible. Highly recommend!

Store Using app Total reviews Average rating
Dareth Colburn 3 months 6 5.0
5 / 5 Share
July 6, 2023

Excellent app, Easy integration and outstanding customer service. I would highly recommend to anyone looking for this sort of App

Store Using app Total reviews Average rating
lumenlight Lighting supplier 28 minutes 2 5.0
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