AfterShip Returns & Exchanges
Retain traffic & revenue with exchanges and store credits
Rating
4.7
feedback
1,238
chart
#1,474
All reviews
Feb. 28, 2023
muy amables, si funciona la app y es muy practica, la gente que me atendio me resolvio cada una de mis necesidades
Feb. 27, 2023
Aditi was knowledgeable, kind, and helpful. She answered all of my questions. I am very grateful for her support, and hope that when I need help in the future, she can be the one to assist me. Many thanks!
Feb. 25, 2023
Very prompt, friendly and helpful service on supporting set up. Seems to be quite an intuitive process to set up and brand to match my store.
Feb. 23, 2023
Getting on a call was great and a faster experience to get any questions and issues resolved. So far so good!
Feb. 22, 2023
That is great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Feb. 20, 2023
Amazing app and the online support is really useful. They were very fast at responding and solved my problem straight away.
Feb. 20, 2023
Nice customer service! thank you so much for the quick response! I'll try more to test the app. Thanks again!
Feb. 20, 2023
Aditya was very helpful. She helped me solve my problem quickly and without any fuss. Great customer service!! Thank you
Feb. 17, 2023
Just added this app today. So far the customer service has been great! Looking forward to seeing how this app performs for us. Thank you!
July 7, 2025
Aftership has been a great tool for our business. It has helped speed up returns, refunds, and exchanges, and made our customer service department more efficient. The customer facing portal is great and easy to use. Overall we are happy customers, and will continue to use Aftership for the foreseeable future!
Feb. 16, 2023
Easy to use, and helpful support. Got all of my questions answered and like that there's lots of customizations available. Thanks Deep for the help!
Feb. 13, 2023
Very good customer service. They solved my problem very quickly and effectively. I will be continuing to use this app.
Feb. 13, 2023
My experience with Aftership was great today! Rahul did a great job answering my questions and is very knowledgeable. Wonderful experience! Would recommmend Aftership, for sure!
Feb. 10, 2023
Most attentive customer support. Walked me thru my issue giving me plenty of time to understand and troubleshoot the issue. Resolved 100% of my inquiry.
Feb. 9, 2023
Aditi was incredibly helpful and answered what I needed in a fast timeframe. Everything i asked was handled promptly.
Feb. 9, 2023
App works as it should and good customer support. ///////////////////////////////////////////////////
Feb. 9, 2023
A great way to automate our customer return process. Reassuring, clear, and simple for the customer. Easy for us to manage once set-up, and visibility of Return Status of any order is at your fingertips. Set-up can be a bit fiddly, but the C/S Team are on hand to help and quickly get you up and running.
Feb. 8, 2023
Customer Support response is very quick an they are very friendly and giving more inputs which is really helpful
Feb. 7, 2023
The app is extremely complete, and they offer support 24/7. We use Aftership only for returns and they jumped on a call with us via google meet and helped us set it up.
Feb. 6, 2023
I RECEIVED GREAT HELP THAT WAS QUICK AND INFORMATIONAL. HIGHLY RECOMMEND THIS APP. VERY USEFUL AND HELPFUL.