AfterShip Returns & Exchanges

Feb. 1, 2023

The interface is a bit complicated regarding the settings but support was very fast and helpful. We are happy to be using this app, it gets the returns done!

Feb. 1, 2023

Best option to help you manage your returns. Customer service at AfterShip is also very insightful and helpful! Very excited and glad I chose AfterShip for returns!

Feb. 1, 2023

They have a chat option while in app, its very helpful and quick response time. I needed to set up a note section for customers to explain their return and got it resolved within minutes. Very helpful app.

Jan. 29, 2023

Excellent App and Easy to use! Customer service is awesome. I specifically needed a feature to specify conditions under which customers could request a return and this app delivered.

Jan. 25, 2023

Deep & Rahul did a great job fixing our issue! Thanks for the help systemhas helped our org a lot ..

Jan. 24, 2023

Very helpful customer service and helped me solve my issue. Quick responses and made sure the problem got fixed in a timely manner.

Jan. 23, 2023

Very quick response. Helped me set up the return page on my website :) I recommend everyone, if you are looking for an app like this, go for the Aftership Returns app.

Jan. 21, 2023

Aditya was amazing! I had a couple questions and she was able to help me very quickly and kindly :) Thanks!

Jan. 17, 2023

Excellent customer service, Ayush was most helpful in understanding my query and assisting me with a return address issue. Can highly recommend the app.

Jan. 12, 2023

Samad was incredible in helping me set up this app! I can't wait to use it on my platform. Thanks heaps!

Jan. 12, 2023

My representative, Ayush, was great with helping me! Only took a few moments to get what I needed.

Jan. 24, 2023

Sehr guter Service, Schnell, Hilfsbereit und efficient. Gute Anbindungen mit dem Shop. Ich kann weiterempfehlen.

Jan. 11, 2023

Thanks a lot for the amazing online CS , the person was so kind and helpful. Thanks a lot for the amazing online CS , the person was so kind and helpful.

Jan. 9, 2023

Contaced customer support today and Deep was very helpful and resolved the issue within minutes. Thanks so much!

Jan. 9, 2023

fast response. Moazzam was super nice and professional! #########################################################

Jan. 8, 2023

Speedy and helpful customer support from Samad - highly recommended. Setting up has been a real breeze :)

Jan. 5, 2023

Easy to use app that creates a seamless experience for the customer. Does a lot of the heavy lifting for you and automation (on paid plans). Very fast support and a great option for anyone running a Shopify store that wants a professional looking, capable returns process.

Jan. 4, 2023

Great, enjoyed removing the powered by label for free and strutting things up Is easy. Customized shipping page, etc

Jan. 4, 2023

Customizable site, fast 24/7 support. Seems to work well so far! I hope they add more themes and features in the future for the free plan and trial.

Jan. 3, 2023

Customer support does not exist. I have tried for days to make contact with them via email and chat. I believe the chat is a robot, not a human. Keeps repeating itself over and over again. Email support just keeps replying back with an automated message that they are looking into it and will get back to me. Tried to setup 4 Shopify sites, but I cannot get the label generator to work with my FedEx accounts. I do not recommend for anyone to use this company.